簡易檢索 / 詳目顯示

研究生: 王小茜
Hsiao-Chien Wang
論文名稱: 資訊電子業及金融業之財務與非財務績效衡量指標之研究
A Study of Financial and Non-financial Performance Indicators on Information Electronics and Financial Services Industries
指導教授: 梁瓊如
Chiung-Ju Liang
口試委員: 姚明莉
Ming-li Yao
紀佳芬
Chia-Fen Chi
學位類別: 碩士
Master
系所名稱: 管理學院 - 財務金融研究所
Graduate Institute of Finance
論文出版年: 2005
畢業學年度: 93
語文別: 中文
論文頁數: 77
中文關鍵詞: 智慧資本平衡計分卡價值驅動因子
外文關鍵詞: Balanced Scorecard, Value Driver, Intellectual Capital
相關次數: 點閱:454下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報

隨著知識經濟時代的來臨,近年來許多上市櫃公司的市場價值與帳面價值之差距不斷拉大,因此單獨使用財務性績效指標已經不足以補捉公司的經營績效,故本研究針對資訊電子業及金融業,採用傳統財務指標-包括淨利與各行業所重視之其他傳統財務指標,及結合了平衡計分卡以及智慧資本之非財務指標,來解釋公司市場價值及帳面價值之間的差距,其中並以公司策略聯盟進行之有無來劃分樣本,探討公司除了本身營運活動外,與外部公司合作、延伸觸角、向外擴張之行為,是否亦會影響公司價值。最後,並進一步探討各產業之顧客構面、內部構面、人力資源構面衡量指標之增額解釋力,是否因產業價值創造活動不同而有所差異,並試圖找出各產業間之企業價值驅動因子及其核心競爭力之異同。研究結果如下:
一、傳統淨利財務指標並未對市場價值及帳面價值之間的差異提供足夠的資訊,但在將淨利折解後,其組成項目之解釋力明顯上升。
二、各行業所重視之其他傳統財務指標對市場價值及帳面價值之間的差異所能提供之增額資訊是有限的。
三、在傳統財務指標上加入全部非財務衡量指標後,對市場價值及帳面價值之間的差異所能提供之解釋力明顯提升。
四、電子業之實證分析中,結果發現內部構面之更新與開發流程焦點指標較其他構面能明顯提供最多的增額解釋力。
五、在銀行業之實證分析中,結果發現不論是顧客構面、內部流程構面、人力資源構面之增額解釋力皆高,其中內部流程構面最高,其次為人力資源構面,最後為顧客構面。
六、在證券業之實證分析中,人力資源構面之增額解釋力最高。
七、在金融控股公司之實證分析中,內部構面之增額解釋力最高,其次為人力資源構面。
八、在電子業、銀行業、證券業之策略聯盟變數皆不具顯著性,可能是因樣本分類方式所導致。


With the arrival of the knowledge economy age, the difference between market value and book value for many firms has been increasing in recent years. In this situation, it is not enough to capture the performance of firms when we use the financial performance indicators only. Therefore, this study utilizes the traditional financial performance indicators, including net income and other indicators which were taken seriously by the information electronics and financial services industries, and non-financial indicators which are integrated by balance scorecard framework and intellectual capital to explain the difference between market value and book value for their firms. We also divided our samples into two categories by whether the firm had strategic alliance during observation period to discuss whether the external cooperation influenced the firm’s corporate value. Furthermore, we discuss whether firms locating in different industries with their own value-creating process display different incremental explanation power in customer, internal, and human resource perspectives. And the main findings of the empirical study are as follows:

1. The item “net income” in financial statement does not provide sufficient information in terms of the difference between market value and book value of the firm. However, after the net income is decomposed, the explanatory power is significantly enhanced.
2. Other traditional financial indicators which were taken seriously by their industries do not provide significant incremental explanatory power in relation to corporate value.
3. When all non-financial performance indictors are added, the regression model provides significant incremental explanatory power.
4. In the empirical analysis of the information electronics industry, the internal perspective of creative activities provides more incremental explanatory power than all other perspectives.
5. In the empirical analysis of the banking industry, customer, internal, and human resource perspectives all provide significant incremental explanatory power. The internal perspective provides the highest incremental explanatory power while the human resource and customer perspective provides the second and the third highest incremental explanatory power.
6. In the empirical analysis of the securities industry, the human resource perspective provides the highest incremental explanatory power.
7. In the empirical analysis of the financial holding company, the internal perspective provides the highest incremental explanatory power while the human resource perspective provides the second highest incremental explanatory power.
8. The dummy variable of strategic alliance in the information electronics, banking, and securities industries are not significant.

目錄 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 3 第三節 研究流程 4 第二章 文獻探討 5 第一節 企業市場價值與帳面價值之差異 5 第二節 智慧資本 7 第三節 平衡計分卡 20 第四節 非財務性績效衡量相關實證研究 22 第三章 研究設計 22 第一節 研究架構 22 第二節 實證模型設定 22 第三節 研究變數的操作型定義 22 第四節 研究資料來源與樣本選擇標準 22 第四章 實證結果 22 第一節 敘述統計量 22 第二節 電子業實證結果分析 22 第三節 銀行業實證結果分析 22 第四節 證券業實證結果分析 22 第五節 金融控股公司業實證結果分析 22 第五章 結論與管理意涵 22 第一節 結論 22 第二節 管理意涵 22 第三節 研究限制 22 參考文獻 22

參考文獻
中文文獻
王國平(2001),投資抵減對企業價值提升效果之研究,國立中正大學企業管理研究所碩士班論文
吳秀娟(2000),企業市場價值與淨值差異影響因素之研究-以我國資訊電子業為例,國立政治大學科技管理研究所碩士班論文。
李自平(2001),我國醫療產業智慧資本之衡量,私立義守大學管理科學研究所碩士論文
李坤致(2001),智慧資本與價值動因對企業價值影響之研究,國立中正大學企業管理研究所碩士論文
周建宏(2001),台灣IC設計產業智慧資本之探討,私立中國文化大學會計研究所碩士論文
林郁昕(2001),財務資訊與無形資產密集企業價值攸關性之探討,國立政治大學會計學研究所碩士論文
邱德水(2001),知識產業的智慧型資本衡量之探討--以IC設計公司為案例,國立交通大學科技管理研究所碩士論文
徐昭旻(1996),台灣上市公司帳面價值與公平市價比率之實證研究,國立政治大學會計學系碩士班論文。
馬秀如等(2000),無形資產之評價與揭露,台灣證交所。
馬秀如等(2000),資訊軟體業無形資產之意義及其會計處理,台灣證交所。
馬秀如等(2000),資訊軟體業無形資產鑑價制度之研究,台灣證交所。
張文菁(2001),企業特性、人力資本、產業環境與組織績效之相關性研究,國立中山大學人力資源管理研究所碩士論文
張珮真(2003),策略聯盟宣告對高科技公司及其投資公司股價影響之研究—以台灣上市及上櫃高科技產業為例,國立台灣科技大學企業管理所碩士論文。
梁証揚(2001),人力支出與價值攸關性之研究,私立中原大學會計研究所碩士論文
莊鈞維(2001),知識管理策略應用之探討—以IC設計和軟體個案公司為例,私立中國文化大學會計研究所碩士論文
陳玉玲(1999),組織內人力資本的蓄積— 智慧資本管理的觀點,國立中央大學人力資源管理研究所碩士論文
黃如惠(1999),價值創造活動型態、財務政策與經濟附加價值關係之研究---以台灣資訊電子產業為例,國立交通大學科技管理所碩士班論文
黃志雄(2001),企業價值之衍生性探討─以資訊軟體業研究發展活動為例,東吳大學會計學研究所碩士班論文
黃宛華(1999),資訊服務業智慧資本之研究,國立政治大學科技管理研究所碩士論文
黃翔祺(2000),網際網路企業智慧資本研究,國立政治大學科技管理研究所碩士論文
董碧玫(2001),智能資本之衡量:以國內資訊電子產業為例,國立中央大學企業管理研究所碩士論文
資策會,中華民國八十九年資訊工業年鑑,資策會出版,民國 90年。
劉正田(2000),企業無形資產價值評估問題之探討,會計研究月刊,第 170期,pp.21-28。
蔡基德(2001),資訊電子業市場價值與帳面淨值之差異探討,國立臺灣大學會計學研究所碩士論文。
蕭天信(2000),企業價值評估:台灣高科技產業之實證研究,長庚大學管理學研究所碩士班論文
賴彥豪(2001),智慧資本之評量與知識管理活動--兩個個案分析,國立政治大學企業管理研究所碩士論文
謝月香(2000),無形資產,國立成功大學會計學研究所碩士論文。
簡志豪(2001),影響智慧資本因子之研究—以我國上市資訊電子股為例,逢甲大學會計與財稅研究所碩士論文
顏逸松(2001),台灣半導體廠商價值創造之研究,國立交通大學科技管理所碩士班論文
顏裕芳(2001),無形資產衡量對台灣股票評價攸關性之研究-股市週期與產業別之影響,私立淡江大學會計學研究所碩士論文
蘇俊源(2001),產業間價值創造因素差異性之研究---以水泥業與軟體業為例,國立中正大學企業管理研究所碩士班論文
英文文獻
Amir, Eli and Lev, Baruch (1996), “Value-relevance of nonfinancial information: The wireless communications industry.”, Journal of Accounting & Economics, Vol. 22 Issue 1-3, pp.3-20
Banker, R. D., G.. Potter, and D. Srinivasan (2000), “An empirical investigation of an incentive plan that includes nonfinancial performance measures”, Accounting Review, Vol.75, No.1, pp.65-92
Barsky, N. and G. Marchant (2000), “The most valuable resource— measuring and managing intellectual capital”, Strategic Finance, Vol.81, No.8, pp.58-62
Barth, M. E., M. B. Clement, G. Foster, and R. Kasznik (1998), “Brand values and capital market valuation”, Review of Accounting Studies 3, pp.41-68
Bassi, L. J. and M.E. Van Buren (1999), “Valuing investment in intellectual capital”, International Journal of Technology Management, Vol.18, No.5/6/7/8, pp.414-432
Booth, R. (1998), “The measurement of intellectual capital”, Management Accounting, Vol.76, No.10, pp.26-28
Boulton, R. E. S., B. D. Libert, and S. M. Samek(2000), “Cracking the value code:how successful businesses are creating wealth in the new economic”, Publisher: HarperCollins Business.
Brooking, A., P. Board, and S. Jones (1998), “The predictive potential of intellectual capital”, International Journal of Technology Management, Vol.16, No.1/2/3, pp. 115-125
Deng, Z., B. Lev, and F. Narin (1999), “ Science and technology as predictors of stock performance”, Financial Analysis Journal, Vol.55, No.3 pp.20-32
Dzinkowski, R. (2000), “The measurement and management of intellectual capital: An introduction”, Management Accounting, Vol.78, No.2, pp.32-36
Dzinkowski, R. (2000), “The value of intellectual capital”, The Journal of Business Strategy, Vol.21, No.4, pp.3-4
Edvinsson, L. (1997), “Developing intellectual capital at Skandia”, Long Range Planning, Vol.30, No.3, pp.366-373
Edvinsson, L. and M. S. Malone (1997), “Intellectual Capital: Realizing Your Company's True Value by Finding Its Hidden Roots”, Publisher: Harperbusiness.
Elizabeth K. Keating, Thomas Z. Lys, Robert P. Magee (2003), “Internet downturn: finding valuation factors in Spring 2000”,Journal of accounting and Economics, Vol. 34, No1-3, pp189-365
HughesⅡ, K. E. (2000), “The value relevance of nonfinancial measures of air pollution in the electric utility industry”, Accounting Review, Vol.75, No.2, pp. 209-228
Ittner, C. D. and D. F. Larcker (1999), “ Are nonfinancial measures leading indicators of financial performance ? An analysis of customer satisfaction”, Journal of Accounting Research, Vol.36, pp.1-35
Ittner, C. D., D. F. Larcker, and M. V. Rajan (1997), “The Choice of Performance Measures in Annual Bonus Contracts”, Accounting Review, Vol.72, No.2, pp.231-255
Kaplan, R. S. and D. P. Norton (1996), “The Balanced Scorecard: Translating Strategy into Action”, Publisher: Harvard Business School Press.
Kaplan, R. S. and D. P. Norton (2001a), “Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: partⅠ”, Accounting Horizons, Vol.15, No.1, pp.87-104
Kaplan, R. S. and D. P. Norton (2001b), “Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: partⅡ”, Accounting Horizons, Vol.15, No.1, pp.147-160
Ke, B., K. Petroni, and A. Safieddine (1999), “Ownership concentration and sensitivity of executive pay to accounting performance measures: Evidence from publicly and privately-held insurance companies”, Journal of Accounting and Economics, Vol.28, No.2, pp.185-209.
Liang, Chiung-Ju and Ming-Li Yao (2005), “The value-relevance of financial and nonfinancial information-evidence from Taiwan’s information electronics industry”, Review of Quantitative Finance and Accounting, Vol 24, No.2, pp135-157.
Liberatore, M. J. and T. Miller (1998), “A framework for integrating activity-based costing and the balanced scorecard into the logistics strategy development and monitoring process”, Journal of Business Logistics, Vol.19, No.2, pp.131-154
Lipe, M. G.. and S. E. Salterio (2000), “The Balanced Scorecard: Judgmental effects of common and unique performance measures”, Accounting Review, Vol.75, No.3, pp.283-298
Perera, S., G. Harrison, and M. Poole (1997), “Customer-focused manufacturing strategy and the use of operations-based non-financial performance measures: A research note”, Accounting, Organizations and Society, Vol.22, No.6, pp.557-572
Petty, R. and J. Guthrie (2000), “Intellectual capital: Australian Annual reporting practices”, Journal of Intellectual Capital, Vol.1, No.2, pp.155-176
Roos, J., G. Roos, L. Edvinsson, and N.C. Dragonetti (1997), “Intellectual capital— Navigating in the new business landscape”, Publisher: New York University Press, Washington Square.
Society of Management Accounts of Canada (1998),”The Management of Intellectual Capital: The Issue and Practice”, Issues Paper#16.
Stewart, T. A. (1997), “Intellectual Capital: The New Wealth of Organizations”, Publisher: Bantam Doubleday Dell Publishing Group, Inc.
Sveiby, K. E. (1997), “The new organizational wealth-managing and measuring knowledge-based assets”, Publisher: Berrett-Koehler Pub U.S.A.
Trueman, Brett, Wong, M.H. Franco, and Xiao-Jun Zhang (2000), “The Eyeballs Have It: Searching for the Value in Internet Stocks.” Journal of Accounting Research, Vol. 38 Issue 3, pp137-163

無法下載圖示 全文公開日期 本全文未授權公開 (校內網路)
全文公開日期 本全文未授權公開 (校外網路)
全文公開日期 本全文未授權公開 (國家圖書館:臺灣博碩士論文系統)
QR CODE