Culture Shock and Learning Effectiveness: The Moderator Effect of Cultural Intelligence

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研究生：	張佩琪 Elisa Natalia
論文名稱：	Culture Shock and Learning Effectiveness: The Moderator Effect of Cultural Intelligence Culture Shock and Learning Effectiveness: The Moderator Effect of Cultural Intelligence
指導教授：	鄭仁偉 Jen-Wei Cheng 呂志豪 Shih-Hao Lu
口試委員:	葉穎蓉 Ying-Jung Yeh 葉穎蓉 Ying-Jung Yeh 鄭仁偉 Jen-Wei Cheng 呂志豪 Shih-Hao Lu
學位類別：	碩士 Master
系所名稱：	管理學院 - 企業管理系 Department of Business Administration
論文出版年：	2019
畢業學年度：	107
語文別：	英文
論文頁數：	85
中文關鍵詞：	Culture Shock 、Psychological Adaptation 、Sociocultural Adaptation 、Cultural Intelligence 、Learning Effectiveness
外文關鍵詞：	Culture Shock, Psychological Adaptation, Sociocultural Adaptation, Cultural Intelligence, Learning Effectiveness
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上一筆

Taiwan is one of the countries in Asia that is popular among students who want to study abroad. In the past few years, there has been a significant increase in the number of Indonesian sojourners studying in Taiwan from 2,293 students in the 2008/2009 period to 11,812 in the 2018/2019 period. As a student who wanders far from their home countries, every foreign student may face a culture shock in a new environment due to cultural differences from the country of origin. Indonesian students in Taiwan may experience culture shock which can affect their academic and daily activities. This study aims to examine the relationship between culture shock and the effectiveness of learning with CQ as a moderator for culture shock in psychological and sociocultural adaptations among Indonesian students in Taiwan.

This study uses a quantitative descriptive approach that uses questionnaire-based surveys to obtain data. Samples data is collected from Indonesian International and overseas students who pursue Bachelor, Master and PhD education at various universities in Taiwan. Research findings indicate that culture shock has significant positive correlation with psychological adaptation but negative correlation with sociocultural adaptation. In addition, the results show that psychological and sociocultural adaptations have a significant positive correlation with the learning effectiveness of Indonesian students. Furthermore, the moderate results show that CQ moderates the relationship by maximized the impact of culture shock for those students who have high CQ on psychological and sociocultural adaptation.

TABLES OF CONTENTS
ABSTRACT .............................................................................................................. III
ACKNOWLEDGEMENTS ..................................................................................... IV
TABLES OF CONTENTS ........................................................................................ V
LIST OF TABLES ................................................................................................ VIII
LIST OF FIGURES .................................................................................................. IX
LIST OF APPENDICES ........................................................................................... X
CHAPTER I .............................................................................................................. 11
Background .................................................................................................... 11
Research Motives ........................................................................................... 12
1. Indonesian Students in Taiwan ............................................................. 15
Research Purposes ......................................................................................... 17
CHAPTER II ............................................................................................................. 18
Culture Shock ................................................................................................. 18
1. Culture Shock Definition ....................................................................... 18
2. Symptoms of Culture Shock .................................................................. 21
3. Cross-Cultural Adaptation..................................................................... 23
4. Stages of Cultural Adjustment .............................................................. 24
Cultural Intelligence (CQ) ............................................................................ 31
Learning Effectiveness ................................................................................... 32
Conceptual Framework ................................................................................. 34
CHAPTER III ........................................................................................................... 37
Research Model .............................................................................................. 37
Data Collection Method ................................................................................. 38
Research Method ........................................................................................... 38
1. Sampling .................................................................................................. 38
2. Procedures ............................................................................................... 38
3. Measurement ........................................................................................... 39
3.1. Culture Shock ...................................................................................... 39
3.2. Psychological Adaptation ................................................................... 39
3.3. Sociocultural Adaptation .................................................................... 40
3.4. Cultural Intelligence (CQ) ................................................................. 40
3.5. Academy Self-Efficacy (ASE) ............................................................ 41
Data Analysis .................................................................................................. 41
1. Demographic Analysis ............................................................................ 41
2. Statistical Analysis .................................................................................. 41
3. Pilot Study ............................................................................................... 41
4. Correlation Analysis ............................................................................... 42
5. Reliability Analysis ................................................................................. 42
6. Multicollinearity Analysis ...................................................................... 42
7. Regression Analysis ................................................................................ 42
CHAPTER IV ............................................................................................................ 44
Research Variable Description ..................................................................... 44
1. Independent Variable Description –Culture Shock ............................ 45
2. Independent Variable Description –Psychological Adaptation .......... 46
3. Independent Variable Description –Sociocultural Adaptation .......... 47
4. Moderator Variable Description –Cultural Intelligence..................... 48
5. Dependent Variable Description –Learning Effectiveness ................. 49
Data Examination .......................................................................................... 49
1. Reliability Analysis ................................................................................. 49
2. Correlation Analysis ............................................................................... 50
3. Multicollinearity Analysis ...................................................................... 51
4. Regression Analysis ................................................................................ 52
4.1. Hypothesis 1 and 5 Analysis Testing ................................................. 52
4.2. Hypothesis 2 and 6 Analysis Testing ................................................. 53
4.3. Hypothesis 3 and 4 Analysis Testing ................................................. 55
5. Discussions ............................................................................................... 56
5.1. Culture Shock –Psychological Adaptation and CQ ......................... 56
5.2. Culture Shock –Sociocultural Adaptation and CQ ......................... 58
5.3. Psychological Adaptation –Learning Effectiveness ......................... 59
5.4. Sociocultural Adaptation –Learning Effectiveness .......................... 60
CHAPTER V ............................................................................................................. 62
Conclusion ...................................................................................................... 62
Academic Recommendation and Research Limitation .............................. 64
REFERENCES .......................................................................................................... 65
                                

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