簡易檢索 / 詳目顯示

研究生: 陳筱筑
Hsiao-Chu Chen
論文名稱: 聯合品牌態度對品牌權益與購買意願之影響—以7-11聯名店為例
The Impact of Co-branding Attitude on Brand Equity and Purchase Intention -A Study of 7-11 Co-branding Stores
指導教授: 欒斌
Pin Luarn
口試委員: 林鴻文
Hong-Wen Lin
陳正綱
Cheng-Kang Chen
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2020
畢業學年度: 108
語文別: 中文
論文頁數: 78
中文關鍵詞: 聯合品牌品牌態度品牌權益購買意願知覺契合度
外文關鍵詞: Co-branding, Brand Attitude, Brand Equity, Purchase Intention, Perceived Fit
相關次數: 點閱:359下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 近年來,便利商店不斷創新,針對不同商圈的需求來設計店面,讓門市成為消費者娛樂休憩的體驗場域,以期提升營業額。2019年,7-11打造全球獨一無二的「品牌聯名店」,業績成長20-30%以上。
    本研究採用7-11聯名店的主題進行探討,一開始先進行知覺契合度衡量,分析消費者對於聯名店契合度高低之調查結果。接著,探討通路商與品牌商合作下,消費者對聯合品牌的態度是否影響品牌權益與購買意願,以及聯合品牌的知覺契合度是否具調節效果。
    本研究總共回收579份有效問卷,透過結構方程模式進行假說驗證,研究結果發現,聯合品牌態度正向影響通路商與品牌商之品牌權益與購買意願;通路商與品牌商之品牌權益正向影響購買意願;而調節作用之驗證結果,僅於聯合品牌態度與品牌商品牌權益之間具調節效果。本研究於最後提出研究貢獻與建議。


    In recent years, several convenience stores have been transformed into different styles of innovative stores, in order to make them as an experience area for customers to relax and entertain, and in turn increase the volume of business.
    In 2019, the unique "co-branding store" of 7-11 has been created in Taiwan, with a performance growth of more than 20-30%. This empirical study was developed based on the theme of 7-11 co-branding stores. At first, the perceived fit of co-branding was measured. Next, this research aims to examine whether customers' attitudes toward co-branding have an effect on brand equity and purchase intention, and whether customers’ perceived fit of co-branding has a moderating effect.
    In this study, a total of 579 valid questionnaires were collected, and the hypotheses were verified through the structural equation model(SEM). The results demonstrate that customers’ attitudes toward co-branding positively affect brand equity and purchase intention, brand equity positively affects purchase intention, and the moderating effect of perceived fit is only verified in the relationship between co-branding attitude and brand equity of the brand stores. At the end of this study, research contributions and suggestions are proposed.

    中文摘要 I Abstract II 誌謝 III 目錄 IV 表目錄 VI 圖目錄 VII 第一章 緒論 1 1.1. 研究背景 1 1.2. 研究動機 2 1.3. 研究目的 2 1.4. 研究流程 3 第二章 文獻探討 5 2.1. 聯合品牌 (Co-branding) 5 2.2. 品牌態度 (Brand Attitude) 7 2.3. 品牌權益 (Brand Equity) 8 2.4. 購買意願 (Purchase Intention) 9 2.5. 知覺契合度 (Perceived Fit) 10 第三章 研究方法 13 3.1. 研究架構 13 3.2. 研究假說 14 3.3. 研究變項操作型定義 16 3.4. 知覺契合度衡量 18 3.5. 知覺契合度衡量之信度分析 19 3.6. 研究設計 20 3.7. 前測問卷之信度分析 21 3.8. 資料分析方法 24 第四章 資料分析結果 26 4.1. 知覺契合度衡量之分析結果 26 4.2. 敘述性統計分析 28 4.3. 正式問卷之信度分析 29 4.4. 測量模式之配適度與信效度分析 32 4.5. 研究模型配適度與假說驗證 36 第五章 結論與建議 44 5.1. 研究結論 44 5.2. 研究貢獻 45 5.3. 研究限制 45 5.4. 未來研究建議 46 參考文獻 47 附錄一__問卷(1) 57 附錄一__問卷(2) 63

    中文文獻
    王素彎(2019)。零售業發展現況與展望。經濟前瞻,181,115-120。
    英文文獻
    Aaker, D. A., & Keller, K. L. (1990). Consumer evaluations of brand extensions. Journal of Marketing, 54(1), 27-41. doi:10.2307/1252171
    Aaker, D. A. (1991). Managing Brand Equity: Capitalizing on the value of a brand name. New York: Free Press.
    Abzari, M., Ghassemi, R. A., & Vosta, L. N. (2014). Analysing the effect of social media on brand attitude and purchase intention: the case of Iran Khodro company. Procedia-Social and Behavioral Sciences, 143, 822-826. doi:10.1016/j.sbspro.2014.07.483
    Ahn, J., & Back, K.-J. (2018). Beyond gambling: Mediating roles of brand experience and attitude. International Journal of Contemporary Hospitality Management. doi:10.1108/IJCHM-07-2017-0473
    Ahn, J., Kim, A., & Sung, Y. (2019). The effects of sensory fit on consumer evaluations of co-branding. International Journal of Advertising, 1-18. doi:10.1080/02650487.2019.1652518
    Ajzen, I., & Fishbein, M. (1977). Attitude-behavior relations: A theoretical analysis and review of empirical research. Psychological Bulletin, 84(5), 888. doi:10.1037//0033-2909.84.5.888
    Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411. doi:10.1037//0033-2909.103.3.411
    Arnett, D. B., Laverie, D. A., & Meiers, A. (2003). Developing parsimonious retailer equity indexes using partial least squares analysis: a method and applications. Journal of Retailing, 79(3), 161-170. doi:10.1016/S0022-4359(03)00036-8
    Arnett, D. B., Laverie, D. A., & Wilcox, J. B. (2010). A longitudinal examination of the effects of retailer–manufacturer brand alliances: The role of perceived fit. Journal of Marketing Management, 26(1-2), 5-27. doi:10.1080/02672570903534647
    Bagozzi, R. P., & Burnkrant, R. E. (1979). Attitude organization and the attitude–behavior relationship. Journal of Personality and Social Psychology, 37(6), 913-929. doi:10.1037//0022-3514.37.6.913
    Baker, J., Levy, M., & Grewal, D. (1992). An experimental approach to making retail store environmental decisions. Journal of Retailing, 68(4), 445.
    Beck, L., & Ajzen, I. (1991). Predicting dishonest actions using the theory of planned behavior. Journal of Research in Personality, 25(3), 285-301. doi:10.1016/0092-6566(91)90021-H
    Besharat, A. (2010). How co-branding versus brand extensions drive consumers' evaluations of new products: A brand equity approach. Industrial Marketing Management, 39(8), 1240-1249. doi:10.1016/j.indmarman.2010.02.021
    Bhat, S., & Reddy, S. K. (1997). Investigating the dimensions of fit between a brand and its extension. Paper presented at the 1997 AMA Winter Educators’ Conference Proceedings.
    Blackett, T., & Boad, R. (1999). Co-Branding: The Science of Alliance: Springer.
    Buil, I., de Chernatony, L., & Hem, L. E. (2009). Brand extension strategies: perceived fit, brand type, and culture influences. European Journal of Marketing, 43(11/12), 1300 - 1324. doi:10.1108/03090560910989902
    Buil, I., De Chernatony, L., & Martínez, E. (2013). Examining the role of advertising and sales promotions in brand equity creation. Journal of Business Research, 66(1), 115-122. doi:10.1016/j.jbusres.2011.07.030
    Chang, W.-L. (2009). Roadmap of co-branding positions and strategies. The Journal of American Academy of Business, 15(1), 77-84.
    Chen, C.-F., & Chang, Y.-Y. (2008). Airline brand equity, brand preference, and purchase intentions—The moderating effects of switching costs. Journal of Air Transport Management, 14(1), 40-42. doi:10.1016/j.jairtraman.2007.11.003
    Cobb-Walgren, C. J., Ruble, C. A., & Donthu, N. (1995). Brand equity, brand preference, and purchase intent. Journal of Advertising, 24(3), 25-40.
    Freitas da Costa, M., de Moraes Patriota, A. L., & Felisoni de Angelo, C. (2017). Propagandas de apelo emocional e utilitário: efeitos na atitude do consumidor e na percepção do brand equity de um celular Samsung. REGE Revista De Gestão, 24(3), 268-280. doi:10.1016/j.rege.2017.05.004
    De Pelsmacker, P., Geuens, M., & Van den Bergh, J. (2007). Marketing Communications: A European Perspective: Pearson Education.
    De Villiers, M. V., Chinomona, R., & Chuchu, T. (2018). The influence of store environment on brand attitude, brand experience and purchase intention. South African Journal of Business Management, 49(1), 1-8. doi:10.4102/sajbm.v49i1.186
    DelVecchio, D., & Smith, D. C. (2005). Brand-extension price premiums: the effects of perceived fit and extension product category risk. Journal of the Academy of Marketing Science, 33(2), 184-196. doi:10.1177/0092070304269753
    Desai, K. K., & Keller, K. L. (2002). The effects of ingredient branding strategies on host brand extendibility. Journal of Marketing, 66(1), 73-93. doi:10.1509/jmkg.66.1.73.18450
    Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of price, brand, and store information on buyers’ product evaluations. Journal of Marketing Research, 28(3), 307-319. doi:10.2307/3172866
    Doll, W. J., Xia, W., & Torkzadeh, G. (1994). A confirmatory factor analysis of the end-user computing satisfaction instrument. MIS Quarterly, 18(4), 453-461. doi:10.2307/249524
    Eagly, A. H., & Chaiken, S. (1993). The Psychology of Attitudes: Harcourt Brace Jovanovich College Publishers.
    Eastlick, M. A., & Lotz, S. (1999). Profiling potential adopters and non‐adopters of an interactive electronic shopping medium. International Journal of Retail & Distribution Management, 27(6), 209-223. doi:10.1108/09590559910278560
    Faircloth, J. B., Capella, L. M., & Alford, B. L. (2001). The effect of brand attitude and brand image on brand equity. Journal of Marketing Theory and Practice, 9(3), 61-75. doi:10.1080/10696679.2001.11501897
    Feldwick, P. (1996). Do we really need ‘brand equity’? Journal of Brand Management, 4(1), 9-28. doi:10.1057/bm.1996.23
    Fishbein, M., & Ajzen, l. (1975). Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research: Reading, MA: Addison-Wesley.
    Follows, S. B., & Jobber, D. (2000). Environmentally responsible purchase behaviour: a test of a consumer model. European Journal of Marketing, 34(5/6), 723-746. doi:10.1108/03090560010322009
    Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. doi:10.2307/3151312
    Geuens, M., & Pecheux, C. (2006). Co-branding in Advertising: the Issue of Product and Brand-fit: Vlerick Leuven Gent Management School.
    Geylani, T., Inman, J. J., & Hofstede, F. T. (2008). Image reinforcement or impairment: The effects of co-branding on attribute uncertainty. Marketing Science, 27(4), 730-744. doi:10.1287/mksc.1070.0326
    Ghalandari, K., & Norouzi, A. (2012). The effect of country of origin on purchase intention: The role of product knowledge. Research Journal of Applied Sciences, Engineering and Technology, 4(9), 1166-1171.
    Grossman, R. P. (1997). Co‐branding in advertising: developing effective associations. Journal of Product & Brand Management, 6(3), 191-201. doi:10.1108/10610429710175709
    Hahm, S.-P., & Khan, M. A. (2001). Co-branding strategy in the restaurant industry. Journal of Hospitality & Leisure Marketing, 8(1-2), 45-61. doi:10.1300/J150v08n01_05
    Haugtvedt, C. P., & Petty, R. E. (1992). Personality and persuasion: Need for cognition moderates the persistence and resistance of attitude changes. Journal of Personality and Social Psychology, 63(2), 308-319. doi:10.1037//0022-3514.63.2.308
    Hawkins, D. I., & Mothersbaugh, D. L. (2010). Consumer behavior: Building marketing strategy: Boston: McGraw-Hill Irwin.
    Helmig, B., Huber, J.-A., & Leeflang, P. S. (2008). Co-branding: The state of the art. Schmalenbach Business Review, 60(4), 359-377. doi:10.1007/BF03396775
    Henderson, J., & Quandt, R. (1980). Microeconomic Theory, New York City, NY: McGraw-Hill, Inc.
    Jani, D., & Han, H. (2014). Personality, satisfaction, image, ambience, and loyalty: Testing their relationships in the hotel industry. International Journal of Hospitality Management, 37, 11-20. doi:10.1016/j.ijhm.2013.10.007
    Joreskog, K., & Sobom, D. (1992). LISREL 6: Analysis of linear stuctures. Biomstrila, 57, 239-251.
    Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57(1), 1-22. doi:10.2307/1252054
    Keller, K. L. (2003). Strategic Brand Management. 2ª edição (Vol. 37): Prentice Hall.
    Keller, K. L. (2011). Strategic Brand Management: Building, Measuring, and Managing Brand Equity: Pearson Education India.
    Kim, D. H., & Sung, Y. (2013). Gucci versus Old Navy: Interplay of brand personality and regulatory focus in advertising persuasion. Psychology & Marketing, 30(12), 1076-1087. doi:10.1002/mar.20668
    Leuthesser, L., Kohli, C., & Suri, R. (2003). 2+ 2= 5? A framework for using co-branding to leverage a brand. Journal of Brand Management, 11(1), 35-47. doi:10.1057/palgrave.bm.2540146
    Levin, I. P., & Levin, A. M. (2000). Modeling the role of brand alliances in the assimilation of product evaluations. Journal of Consumer Psychology, 9(1), 43-52. doi:10.1207/s15327663jcp0901_4
    Low, G. S., & Lamb, C. W. (2000). The measurement and dimensionality of brand associations. Journal of Product & Brand Management, 9(6), 350-370. doi:10.1108/10610420010356966
    MacCallum, R. C., & Hong, S. (1997). Power analysis in covariance structure modeling using GFI and AGFI. Multivariate Behavioral Research, 32(2), 193-210. doi:10.1207/s15327906mbr3202_5
    MacKenzie, S. B., & Spreng, R. A. (1992). How does motivation moderate the impact of central and peripheral processing on brand attitudes and intentions? Journal of Consumer Research, 18(4), 519-529. doi:10.1086/209278
    Mazodier, M., & Merunka, D. (2014). Beyond brand attitude: Individual drivers of purchase for symbolic cobranded products. Journal of Business Research, 67(7), 1552-1558. doi:10.1016/j.jbusres.2014.01.015
    Mitchell, A., & Olson, J. C. (1981). Are Product Attribute Beliefs the Only Mediator of Advertising Effects on Brand Attitude? Journal of Marketing Research, 18(3), 318. doi:10.2307/3150973
    Moreira, A. C., Fortes, N., & Santiago, R. (2017). Influence of sensory stimuli on brand experience, brand equity and purchase intention. Journal of Business Economics and Management, 18(1), 68-83. doi:10.3846/16111699.2016.1252793
    Nunnally, J. C. (1978). Psychometric Theory: 2d Ed: McGraw-Hill.
    Osgood, C. E., Suci, G. J., & Tannenbaum, P. H. (1957). The Measurement of Meaning: University of Illinois Press.
    Ostrom, T. M. (1969). The relationship between the affective, behavioral, and cognitive components of attitude. Journal of Experimental Social Psychology, 5(1), 12-30. doi:10.1016/0022-1031(69)90003-1
    Park, C. W., Jun, S. Y., & Shocker, A. D. (1996). Composite branding alliances: An investigation of extension and feedback effects. Journal of Marketing Research, 33(4), 453-466. doi:10.2307/3152216
    Park, C. W., MacInnis, D. J., Priester, J., Eisingerich, A. B., & Iacobucci, D. (2010). Brand attachment and brand attitude strength: Conceptual and empirical differentiation of two critical brand equity drivers. Journal of Marketing, 74(6), 1-17. doi:10.1509/jmkg.74.6.1
    Park, C. W., Milberg, S., & Lawson, R. (1991). Evaluation of brand extensions: The role of product feature similarity and brand concept consistency. Journal of Consumer Research, 18(2), 185-193. doi:10.1086/209251
    Reynolds, T. J., & Phillips, C. B. (2005). In search of true brand equity metrics: all market share ain't created equal. Journal of Advertising Research, 45(2), 171-186. doi:10.1017/S0021849905050191
    Riezebos, R., & Riezebos, H. (2003). Brand Management: A Theoretical and Practical Approach: Pearson Education.
    Rodrigue, C. S., & Biswas, A. (2004). Brand alliance dependency and exclusivity: an empirical investigation. Journal of Product & Brand Management. doi:10.1108/10610420410568417
    Ruekert, R. W., & Rao, A. (1994). Brand alliances as signals of product quality. Sloan Management Review, 36(1), 87-97.
    Sürücü, Ö., Öztürk, Y., Okumus, F., & Bilgihan, A. (2019). Brand awareness, image, physical quality and employee behavior as building blocks of customer-based brand equity: Consequences in the hotel context. Journal of Hospitality and Tourism Management, 40, 114-124.
    Schumacker, R. E., & Lomax, R. G. (2004). A Beginner's Guide to Structural Equation Modeling: Psychology Press.
    Simon, C. J., & Sullivan, M. W. (1993). The measurement and determinants of brand equity: A financial approach. Marketing Science, 12(1), 28-52. doi:10.1287/mksc.12.1.28
    Simonin, B. L., & Ruth, J. A. (1995). Bundling as a strategy for new product introduction: Effects on consumers' reservation prices for the bundle, the new product, and its tie-in. Journal of Business Research, 33(3), 219-230. doi:10.1016/0148-2963(94)00071-L
    Simonin, B. L., & Ruth, J. A. (1998). Is a company known by the company it keeps? Assessing the spillover effects of brand alliances on consumer brand attitudes. Journal of Marketing Research, 35(1), 30-42. doi:10.2307/3151928
    Spears, N., & Singh, S. N. (2004). Measuring attitude toward the brand and purchase intentions. Journal of Current Issues & Research in Advertising, 26(2), 53-66. doi:10.1080/10641734.2004.10505164
    Srivastava, R. K., & Shocker, A. D. (1991). Brand equity: a perspective on its meaning and measurement. Working Paper Series: Report No. 91–124. Marketing Science Institute, Cambridge, MA.
    Szymanski, D. M., & Hise, R. T. (2000). E-satisfaction: an initial examination. Journal of Retailing, 76(3), 309-322. doi:10.1016/S0022-4359(00)00035-X
    Taskin, C., & Akat, O. (2010). Measurement of consumer based brand equity using structural equation modeling and a research in durable consumer goods sector. Business and Economics Research Journal, 1(2), 1-1.
    Tong, X., & Hawley, J. M. (2009). Measuring customer‐based brand equity: Empirical evidence from the sportswear market in China. Journal of Product & Brand Management, 18(4), 262-271. doi:10.1108/10610420910972783
    Torkzadeh, G., Koufteros, X., & Pflughoeft, K. (2003). Confirmatory analysis of computer self-efficacy. Structural Equation Modeling, 10(2), 263-275. doi:10.1207/S15328007SEM1002_6
    Ueltschy, L. C., & Laroche, M. (2004). Co-branding internationally: Everyone wins? Journal of Applied Business Research (JABR), 20(3).
    Voss, K. E., & Gammoh, B. S. (2004). Building brands through brand alliances: does a second ally help? Marketing Letters, 15(2-3), 147-159. doi:10.1023/B:MARK.0000047390.01552.a2
    Washburn, J. H., Till, B. D., & Priluck, R. (2000). Co‐branding: brand equity and trial effects. Journal of Consumer Marketing, 17(7), 591-604. doi:10.1108/07363760010357796
    Washburn, J. H., Till, B. D., & Priluck, R. (2004). Brand alliance and customer‐based brand‐equity effects. Psychology & Marketing, 21(7), 487-508. doi:10.1002/mar.20016
    Wu, P. C., Yeh, G. Y.-Y., & Hsiao, C.-R. (2011). The effect of store image and service quality on brand image and purchase intention for private label brands. Australasian Marketing Journal (AMJ), 19(1), 30-39. doi:10.1016/j.ausmj.2010.11.001
    Yim, M. Y.-C., Sauer, P. L., Williams, J., Lee, S.-J., & Macrury, I. (2014). Drivers of attitudes toward luxury brands : A cross-national investigation into the roles of interpersonal influence and brand consciousness. International Marketing Review. doi:10.1108/IMR-04-2011-0121
    Yoo, B., Donthu, N., & Lee, S. (2000). An examination of selected marketing mix elements and brand equity. Journal of the Academy of Marketing Science, 28(2), 195-211. doi:10.1177/0092070300282002
    Yoon, S.-J., & Park, J. E. (2012). Do sensory ad appeals influence brand attitude? Journal of Business Research, 65(11), 1534-1542. doi:10.1016/j.jbusres.2011.02.037
    Zdravkovic, S., Magnusson, P., & Stanley, S. M. (2010). Dimensions of fit between a brand and a social cause and their influence on attitudes. International Journal of Research in Marketing, 27(2), 151-160. doi:10.1016/j.ijresmar.2010.01.005
    網路相關資料
    Vie, L(2019)。7-11台北三間特色聯名店登場!攜手可口可樂、瑪莎拉蒂、海尼根打造美式餐廳、超跑精品與時髦餐酒館門市。2019年3月18日,取自 https://www.wowlavie.com/Article/AE1900458
    王莞甯(2019)。小七史上最狂複合店來了 推瑪莎拉蒂、可口可樂品牌聯名店 全球首見。2019年3月18日,取自https://news.cnyes.com/news/id/4290030

    無法下載圖示 全文公開日期 2025/06/16 (校內網路)
    全文公開日期 2025/06/16 (校外網路)
    全文公開日期 2025/06/16 (國家圖書館:臺灣博碩士論文系統)
    QR CODE