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研究生: 林治穎
Zhi-Ying Lin
論文名稱: 以設計思考進行產品創新之策略性架構
A strategic framework toward product innovation using design thinking method
指導教授: 王孔政
Kung-Jeng Wang
口試委員: 葉瑞徽
Ruey Huei (Robert) Yeh
何秀青
none
學位類別: 碩士
Master
系所名稱: 管理學院 - 工業管理系
Department of Industrial Management
論文出版年: 2016
畢業學年度: 104
語文別: 英文
論文頁數: 137
中文關鍵詞: 設計思考產品創新組織文化
外文關鍵詞: Design thinking, Product innovation, Organizational culture
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  • 創新是提升競爭力的關鍵因素,也是一可有效管理及控制的流程。設計思考為一可幫助創造此流程的有效方法,同時可貢獻於產品創新流程。本研究調查不同產業類型的公司,其在使用設計思考方法的障礙及貢獻。本研究進行三場設計思考工作坊、一系列深度訪談及紮根理論主題分析,藉以檢驗及釐清上述問題。本研究結果指出,嵌入設計思考的有效策略包含:1.明確指出創新真正的瓶頸及2.建立一開放式產品創新文化,並提出一有效的策略架構,以期將設計思考有效地嵌入創新流程。


    Innovation is now seen as the key to sustainable competitive advantage, and understood as a process that can be managed and controlled. Design thinking was identified as an effective approach that could help create such solutions, and contribute to product innovation process. The purpose of this research is to investigate barriers and contributors of using design thinking by different types of companies, and identify an effective strategy for embedding design thinking into innovation process. Using a framework combined with three design thinking training workshops, in-depth interview, and thematic analysis, as a lens to examine and address the above questions. It was indicated that the effective strategy of embedding design thinking includes: 1) clarifying the real bottlenecks to innovation and 2) establishing an opened product innovation culture.

    Abstract...I 摘要... II 誌謝... III Table of contents...V List of figure...VII List of table...VIII Chapter 1 Introduction...1 1.1 Research background...1 1.2 Research motivation...2 1.3 Research procedure...6 1.4 Organization of thesis...8 Chapter 2 Literature review...9 2.1 Concept of innovation...9 2.2 Design and thinking...14 2.3 Qualitative research...17 Chapter 3 Research methodology...19 3.1 Research design...19 3.2 Method selection for qualitative research...20 3.3 Grounded theory and qualitative research...26 3.4 Qualitative analysis software-Nvivo...29 3.5 Data collect and reference participants...32 Chapter 4 Data analysis...35 4.1 Coding analysis process...36 4.2 Open coding analysis...38 4.3 Axial coding analysis...41 4.4 Selective coding analysis...46 4.5 Result of completed coding...53 Chapter 5 Findings and discussion...54 5.1 Main nodes of product innovation practices...55 5.1.1 Discovery of customer demand...56 5.1.2 Product innovation concept development...63 5.1.3 Product prototyping...70 5.2 Main Nodes of product innovation bottlenecks...76 5.2.1 Internal management...77 5.2.2 Marketing strategies...83 5.3 Main Nodes of product innovation culture...88 5.3.1 Leadership culture...88 5.3.2 Work cultures...93 5.4 Main Nodes of changed practices after short-term design thinking training courses...98 5.4.1 Internal management...98 5.4.2 Marketing strategies...102 5.5 Research finding...107 5.6 Discussions...111 Chapter 6 Conclusion...121 6.1 Conclusion...121 6.2 Future research and limitation...122 Reference...123

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