簡易檢索 / 詳目顯示

研究生: Eunseo Lim
Eunseo Lim
論文名稱: 韓國連鎖加盟之研究
The entry strategy of Taiwan market: A study of the South Korean franchisors - BBQ and Dookki
指導教授: 洪東敏
Tung-Min Hung
口試委員: 謝亦泰
Yi-Tai Seih
盛麗慧
Li-Huei Sheng
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2022
畢業學年度: 110
語文別: 英文
論文頁數: 83
中文關鍵詞: franchising strategyinternational businessentry marketfood service industryTaiwanSouth Korea
外文關鍵詞: franchising strategy, international business, entry market, food service industry, Taiwan, South Korea
相關次數: 點閱:246下載:1
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報

As With the growth of the South Korean restaurant franchise market grows steadily, this business, the domestic market is almost saturated. To achieve greater success, the South Korean restaurant companies and they are trying to enter the global market. to achieve greater success. As a result, This study explores the entry strategies, especially the focus on franchising, and examines studies on the behavioral and marketing factors affecting the success of the Korean restaurant franchise companies in overseas markets are becoming a major topic of discussion.
This study analyzed the two cases of the South Korean franchisers - BBQ and Dookki -'s and their overseas global expansions to in Taiwan among franchise companies. By discussing the decisions before entry, franchising as entry, and marketing after entry to Taiwan between these two cases, Therefore, these two companies look through the analysis of marketing strategies and management systems, which this study indicates are various factors that affect for the success of BBQ and Dookki in the recently emerging Taiwanese market and compare and analyze them with the franchise management system and present an objective solution for success factors and entry Taiwanese market. This thesis thus sheds some light on the study and practice of the market entry and franchising.
These cases give the enterprises which want to enter Taiwanese market some valuable reference material.
Keywords: franchising strategy, international business, entry market, food service industry, Taiwan, South Korea


As With the growth of the South Korean restaurant franchise market grows steadily, this business, the domestic market is almost saturated. To achieve greater success, the South Korean restaurant companies and they are trying to enter the global market. to achieve greater success. As a result, This study explores the entry strategies, especially the focus on franchising, and examines studies on the behavioral and marketing factors affecting the success of the Korean restaurant franchise companies in overseas markets are becoming a major topic of discussion.
This study analyzed the two cases of the South Korean franchisers - BBQ and Dookki -'s and their overseas global expansions to in Taiwan among franchise companies. By discussing the decisions before entry, franchising as entry, and marketing after entry to Taiwan between these two cases, Therefore, these two companies look through the analysis of marketing strategies and management systems, which this study indicates are various factors that affect for the success of BBQ and Dookki in the recently emerging Taiwanese market and compare and analyze them with the franchise management system and present an objective solution for success factors and entry Taiwanese market. This thesis thus sheds some light on the study and practice of the market entry and franchising.
These cases give the enterprises which want to enter Taiwanese market some valuable reference material.
Keywords: franchising strategy, international business, entry market, food service industry, Taiwan, South Korea

Abstract Acknowledgment Content of Tables Content of Figures Chapter 1. Introduction 1.1. Research background 1.2. Research motivation 1.3. Questions, Theories, and Methods 1.4. Objectives Chapter 2. Literature Review 2.1. Entry Strategies 2.1.1. General overview 2.2. The pros and cons of franchising 2.3. Types of franchises 2.4. Development of restaurant franchise industry 2.4.1. Globalization of franchise industry 2.4.2. Development of food service industry in South Korea 2.4.3. Current status of restaurant franchise business 2.4.4. Development of food service industry market of Taiwan 2.4.5. Current food industry market status Chapter 3. Research methodology 3.1. Research method 3.2. Research design Chapter 4. Case of Expansion in Taiwan 4.1. Franchising cases 4.1.1. Case 1: BBQ 4.1.2. Case 2: Dookki [兩餐] Chapter 5. Discussions and Conclusions 5.1. Discussions 5.1.1. Success factors of marketing strategy 5.2. Conclusions 5.2.1 Research limitation and future challenges References

Agarwal, S., & Ramaswami, S. N. (1992). Choice of foreign market entry mode: Impact of ownership, location, and internalization factors. Journal of International Business Studies, 23(1), 1-27.
Barbara, B. (2001). An Introduction to Franchising. Washington: IFA Educational Foundation.
BBQ. (2021, May 10). BBQ Taiwan Introduction. Retrieved May 25, 2021, from https://bbqchicken.com.tw/
BBQ. (2021, May 10). About 'Chicken University' strategy. Retrieved May 25, 2021, from http://ckuniversity.com/
Bloom, K., & Philip, P. N. (1984). Marketing Professional Services. Englewood Cliffs, N. J. : Prentice-Hall.
Chang, J., & Hsieh, A. (2006). Leisure motives of eating out in night markets. Journal of Business Research, 59(12). 1276-1278.
Chang, Y. C., Kao, M. S., Kuo, A., & Chiu, C. F. (2012). How cultural distance influences entry mode choice: The contingent role of host country's governance quality. Journal of Business Research, 65(8), 1160-1170.
Chen, M. (2018). About Taiwan: People. Retrieved from https://www.taiwan.gov.tw/content_2.php
China Productivity Center (2020). 經濟部連鎖加盟及餐飲鏈結發展計畫, China Productivity Center, from https://www.cpc.org.tw/zh-tw/contents?ID=86
Choi, G. (2006). Franchise Practical Management. Donam Publishing Company.
Choi, C. (2015). Taipei, Simple and laid-back city of happiness. Lisu Publishing Company.
Chou, A. (2018). Survey of Taiwanese eating habits. Retrieved March 9, 2021, from https://www.pollread.com/2018/11/05/台灣人外食習慣問卷調查/
Daniel, P., Agnieszka, G., & Kazimierz, N. M. (2013). Franchising as a way of reducing moral hazard in the tourism market. Argumenta Oeconomica. 30, 127-147.
Department of Commerce of Economic Affairs Ministry (2020). The Ministry of Economic Affairs promotes the launch of delivery services in the catering industry. Retrieved from http://servicesupport.tw/Delivery/zh-tw/
Department of Health, Taipei City Government (2020). Food safety news: "Lai'' North City Store is the clearest area. Retrieved from https://health.gov.taipei/News_Content.aspx?n=8D1F85E4BEFB0396&sms=72544237BBE4C5F6&s=1C313D394FD2D83C
DinTaiFung (2019). DinTaiFung latest news. Retrieved from https://www.dintaifung.com.tw/news_show.php?id=230
Directorate General of Budget (2019). Accounting and Statics. Retrieved from https://win.dgbas.gov.tw/fies/a11.asp?year=108
Dookki (2021). Dookki Korea Introduction. Retrieved from https://www.dookki.co.kr/
Dookki (2021). Dookki Taiwan Introduction. Retrieved from https://www.dookki.com.tw/
Dookki Hsinzhuang branch. (2021, May 12). Interview by Lim, E,[Tape recording]. How to operate Dookki branch in Taiwan.
EFF. (2019). Franchising: Definition & descriptions. Retrieved from http://www.eff-franchise.com/
FamilyMart (2020). New Promotions of FamilyMart Taiwan. Retrieved from https://nevent.family.com.tw/vagefood/
Franchising Academic Society of Korea. (2004). Franchise management guide, KFA, 15-17.
Friesner, T. (2008). History of swot analysis. Retrieved from https://www.marketingteacher.com/history-of-swot-analysis/
FSE (2017). Continued growth of franchising companies. Retrieved from https://post.naver.com/my.nhn?memberNo=37129896
FTC (2021). Affiliate market status analysis as of 2020. Retrieved from https://www.ftc.go.kr/www/selectReportUserView.do?key=10&rpttype=1&report_data_no=8983
Gao, H. (2013). A Study on the Global Strategies of Korean Restaurant Franchise Business: Case of Paris Baguette (Masters dissertation). Gwangju University, Gwangju, Republic of Korea
GenesisBBQ (2021). GenesisBBQ introduction. Retrieved from http://www.genesiskorea.co.kr/company/idea.asp
GenesisBBQ (2021). History of GenesisBBQ. Retrieved from http://www.genesiskorea.co.kr/ceo/history.asp
Hackett, D. W. (1976). The international expansion of U.S. Franchise systems: Status and strategies. Journal of International Business Studies, 7(1), 66.
Hisrich, R. D., Peters, M. P., & Shepherd, D. A. (2005). Entrepreneurship. McGraw-Hill.
Hsin, H. M., Chang, Y. M., & Chen, M. (2015). The Making of Taiwanese cuisine since 1980s: The rise of Minnan and Hakka Ethic food. Asian review, 5(1), 123-138.
Hwang, J. S. (2010). A Study on the effect of the recognition of Korean culture in Korean restaurants on foreign residents in Korea (Masters dissertation). Kyunghee University Graduate School of Tourism, Seoul, Republic of Korea.
IFA (2001). The IFA Educational Foundation. Retrieved from https://www.franchisefoundation.org
Institute Food Service Industry Research Korea (2017). Food Service Companies Overseas Expansion Survey Report. Retrieved from https://www.mafra.go.kr/mafra/index.do
Jang, J. (2016). Status and strategy of overseas expansion of the franchise industry. Korean franchise society, 2016(6), 165-178.
Jeon, Y. (2003). A study on the Main Causes of Success and Entry Strategies to Beijing Market in BBQ Management. Journal of Industrial Economics and Business, 16(2), 243-255.
Jeong, B. (2017). Tteokbokki restaurant 'Dookki Tteokbokki' to enter Taiwan. Retrieved from https://www.yna.co.kr/view/AKR20170323108500030?input=1195m
Jeong, Y. (2003). A Study on the Purchase Behavior of Airport Passengers at Transit Hotel Restaurant: Focusing on Customers at Incheon International Airport (Masters dissertation). KyungHee University, Seoul, Republic of Korea.
Kang, R. (2019, November 28). Rise of Food delivery platforms in Taiwan triggers consumer concerns. Retrieved from https://research.hktdc.com/en/article/MzE3MTk1MTU2
Eisenhardt, K. E. (1989). Building Theories from Case Study Research. The Academy of Management Review, 14(4), 532-550.
Kaufmann, P. J. and Dant, R.P. (1998), “Franchising and the domain of entrepreneurship research”, Journal of Business Venturing, Vol. 14, pp. 5‐16.
Kim, H., & Ra, W. (2017). Korean Fashion Firms Entry into Foreign Markets. Korea Trade Review, 42(1), 189-215.
Kim, J. (2007). A study of Global Strategies of Korean Franchise Restaurants- Case of GenesisBBQ & Nolboo (Masters dissertation). Sookmyeog University, Seoul, Republic of Korea.
Kim, M. (2020). Leading the k-wave with Tteokbokki. Retrieved from http://topclass.chosun.com/
Kim, M. (2005). A Study on the Attributes of Chinese Dining Out Consumers to Use Korean Restaurant (Masters dissertation). Kyunggi University, Seoul, Republic of Korea.
Kim, S. (2007). A Study on New Franchise Strategy for Entering the Chinese Market: Focusing on the Qingdao BBQ System (Masters dissertation). Konkuk University, Seoul, Republic of Korea.
Kim, Y. (2006). A study on the factors of successful in food franchisee (Masters dissertation). Kyungsung University, Busan, Republic of Korea.
Koç, M. (2006). Bir girişimcilik modeli olarak franchising (Masters dissertation). Dokuz Eylul University, Izmir, Turkey.
Korea Fair Trade Commission (2021). Korea Fair Trade Commission. Retrieved from https://www.ftc.go.kr
Kotler, P., & Paul, B. (1984). Marketing Professional Services, Englewood Cliffs, New Jersey: Prentice-Hall, Inc.
KOTRA (2013, December 23). What do Taiwanese eat for the breakfast. Retrieved from https://blog.naver.com/todaychina/110181950355
KOTRA (2020, October 19). About the Taiwanese food industry market trends. Retrieved from https://blog.naver.com/todaychina/222120251872
KOTRA (2016). Taiwanese food industry market. Retrieved from KOTRA: http://www.kotra.co.kr
KOTRA (2021, January 28). Information on Taiwan's food service industry in 2021. Retrieved from KOTRA: https://dream.kotra.or.kr/kotranews/cms/news/actionKotraBoardDetail.do?MENU_ID=200&pNttSn=186877
Lee, D., & Park, N. (2005). Internationalization of Franchise Business: Genesis BBQ Co., Ltd.'s Advance into China. Journal of the Korean Society for International Business Management, 210.
Lee, J. (2013). The Localization Marketing Strategy of Korean catering Industry in China. Blue Book of Catering Industry, 187-189.
Lee, J. (2019, April 18). Domestic and foreign food company “franchise paradise” dreams of “food Korean wave” in Taiwan. Retrieved from https://foodnews.news/news/article.html?no=4957
Lee, J., Lee, G., & Han, Y. (2010). The Effect of Franchisor's On-going Support Services on Franchisee's Relationship Quality and Business Performance in the Foodservice Industry. Distribution research, 15(3), 29-34.
Lee, W. B. (2016). Taiwan overtakes China as global food service market. Retrieved from http://www.foodbank.co.kr/news/articleView.html?idxno=48525
Lee, Y. J. (2006). The Impact of Recognition for Local Food on the Frequency of Visiting for Local Food Restaurants. Journal of the Korean Society for Food and Cooking Sciences, 22(6), 840-848.
Lim, Y. (2017). List of Food Service Franchise Companies and Response Strategies. Food and Food Service Industry Outlook Lecture, 186-187.
Martineau, P. (1958). The personality of the retail store. Harvard Business Review, 36(1), 47-55.
Ministry of Finance R.O.C. (2020). Statistics of Restaurant Establishment in Taiwan. Retrieved from https://www.mof.gov.tw/
MOTIE (2004). A Study on the franchise success cases Ministry of Commerce, Industry and Energy. Retrieved from http://www.motie.go.kr/www/main.do
MOC (2020). Survey of Wholesale Retail and Restaurant Statistics. Retrieved from https://dmz26.moea.gov.tw/GMWeb/investigate/InvestigateEA.aspx
MOE (2020). Supplementary questions for the 'wholesale and catering industry survey in 2018 and 2019' and 'wholesale and catering industry epidemiologic survey in 2020' by the Statistics Office of the Ministry of Economy based on the household ratio survey. Retrieved from Ministry of Economy of Taiwan: https://www.moea.gov.tw/Mns/dos/bulletin/Bulletin.aspx?kind=9&html=1&menu_id=18808&bull_id=6878
MOF (2020). Income statement of wholesale, retail, and catering industry. Retrieved from https://www.moea.gov.tw/Mns/dos/content/ContentLink.aspx?menu_id=9431
Oh, H. C. (1992). A survey analysis on the international expansion by the U.S. restaurant franchising, Research of Tourism and Leisure, 4(0), 263-281.
Oh, S. (2003). Distribution Management. ParkyoungBook.
Otokiti, S. O. (2004). World Resources and Business, Lagos. Pumark Publishers.
Park, D. (2016). The Growth Process and Future Strategy of the Korean Franchise Industry: Genesis BBQ Symposium, Korea Franchise Association, 18.
Park, J. (2016). Entering Taiwan, the difference between success and failure is ‘localization'. Retrieved from https://news.kotra.or.kr/user/globalBbs/kotranews/782/globalBbsDataView.do?setIdx=243&dataIdx=149372
Park, S. (2017). Buffet-style Dookki franchise, signed a contract to open 7 stores in Taiwan. Retrieved from https://www.ajunews.com/view/20170323163643337
Pfau, C. A. (2017). Cultural Identity and Cuisine in Taiwan. (Bachelor’s dissertation). Portland State University, Oregon, United States of America.
Peter, H., & Kim, H. (1992). Global Strategy and Multinationals’ Entry Mode Choice. Journal of International Business Studies, 23(1), 29-53.
Prahalad, K., Yves, L., & Doz, C. (1987). The multinational mission: Balancing local demands and global vision. FreePress.
Rural Development Administration (2020). 2020 Chicken Consumption Status and Awareness Survey. Retrieve from http://www.rda.go.kr/main/mainPage.do
Schroeder, J. H. (1985). Restaurant critics respond: We're doing our job, Cornel H. R. A. Quarterly. 25(2), 57-63.
Sen, K. (1998), The use of franchising as a growth strategy by US restaurant franchisors, Journal of Consumer Marketing, 15(4), 397‐407.
Sung, Y. (1999). Selection of Korean Manufacturers' Overseas Market Entry Methods and Global Strategic Factors. Journal of the Korean Trade Association, 34, 55-72.
Seo, S., Yun, N., Seo, H., & Wu, C. E. (2012). Taiwanese’s’ Should Expectation and Will Expectation to Korean Foods Restaurants. Journal of Tourism Science, 36(4), 211-231.
Shin, W. (2008). Tourism Management. Daewangsa.
Shu, J., & Hur, Y. (2004). A study of the impact of service quality on store loyalty and roles of mediators in the restaurant industry: In case of western style restaurant. Journal of Tourism and Leisure Research, 16(2), 253-269.
Skye, S. (2019). SWOT Analysis: What It Is and When to Use It. Retrieved from https://www.businessnewsdaily.com/4245-swot-analysis.html
Stead, M., Hastings, G., & McDermott, L. (2007). The meaning effectiveness and future of social marketing. Obesity Reviews, 9(1), 189-193.
Stokes, R. D. (1998). Small Business Management: A Case Study Approach. Continuum.
TaiwanToday (2014). ROC Legislature OKs food act amendments. Retrieved from https://taiwantoday.tw/news.php?unit=2,23,45&post=3282
TCFA (2020 June). Taiwan Chain Franchise Association (台灣連鎖暨加盟協會): The number of dining franchise brands in Taiwan. Retrieved from http://www.tcfa.org.tw/
Um, H., Kim, D., & Jung, S. (2011). Franchise Overseas Expansion Success Factor: A case of entry into the Vietnamese fast-food market. Franchise Management Research, 2(1). 1-45.
USA Today (2001). The top ten most popular franchising opportunities in Taiwan. Retrieved from www.usatoday.com
Lessig, V. P. (1973). Consumer store images and store loyalties. The Journal of Marketing, 37(4), 72-74.
Wang, J. (2020). Taiwan's chicken price hits a new high in 10 years. Retrieved from http://www.poultry.org.tw/
Wang, Y. (2020, October 5). 2021年起手搖飲標示加嚴 需揭露糖量熱量與咖啡. Retrieved from https://www.rti.org.tw/news/view/id/2081500
Watson, A., Stanworth, J., Healeas, S., Purdyb, D. & Stanworth, C. (2005), Retail franchising: an intellectual capital perspective, Journal of Retailing and Consumer Services, 12, 25‐34.
Yang C. H., & Lin, P. H. (2020). A Study of the Qualia Characteristics of Taiwanese Food. In: Rau PL. (eds) Cross-Cultural Design. User Experience of Products, Services, and Intelligent Environments. HCII 2020. Lecture Notes in Computer Science, vol 12192. Springer, Cham.
Yeh, K. (2009). The Diversity of Taiwanese Culture and Customs, Department of Chinese Literature, National Taiwan University, 3.
You, G. (2021). Taiwan Food Service Industry Information in 2021. Retrieved from https://news.kotra.or.kr/user/globalBbs/kotranews/784/globalBbsDataView.do?setIdx=403&dataIdx=186877
You, H. (2019). BBQ opens Taiwan's first road shop after 1 year of entry into Shop-in-Shop. Retrieved fromhttps://www.etoday.co.kr/news/view/1825598
You, M. (2020). Taiwanese people always eat breakfast. Retrieved from https://www.smlounge.co.kr/woman/article/43858
Yum, B. (2018). Successful start of the first BBQ Taiwan store, Achieve 200% of target sales. Retrieved from http://www.seoulwire.com/news/articleView.html?idxno=11107
You, N. (2008). A Study on the Overseas Expansion Strategy of Korean Restaurant Franchise Companies: Focused on the BBQ Case (Masters dissertation). Kwangwoon University, Seoul, Republic of Korea.
Zhang, W. (2020). 餐飲業, '疫情衝擊下,外送及宅配成為餐飲業的雨後彩虹?. Retrieved from http://www.credit.com.tw/newcreditonline/Epaper/IndustrialSubjectContent.aspx?sn=298&unit=502

無法下載圖示
全文公開日期 本全文未授權公開 (校外網路)
全文公開日期 本全文未授權公開 (國家圖書館:臺灣博碩士論文系統)
QR CODE