本研究旨在釐清產品設計開發階段，因地域、時差、語言、技術認知等的差異造成的溝通問題，個案團隊目前運作模式存在的困境與未來可能遇到的瓶頸為動機。以虛擬團隊(Virtual Team )的基礎為架構，研究以數位分身的概念應用為溝通的媒介的改善方案。藉由手機設計個案問題解析與實驗性設計模擬的結果，分析在相異文化、地域、語言的協同合作的環境下，如何克服資訊溝通不良所導致的衝突的資源內耗。
本研究以Jessica Lipnack和Jeffrey Stamps所建立的虛擬團隊模型為基礎，目標、人員、聯結為虛擬團隊績效的組成因子。採用半結構訪談方法驗證發現，開發團隊的溝通問題源自於資訊的正確性與即時性，其影響著虛擬團隊的效能變數，與團隊人員間的信任程度，進而影響設計開發的決策效率與人力資源成本。
從數位分身的概念衍生的管理模式，在潛移默化中影響著製造管理流程與人-機、人-人溝通模式。在設計開發問題解決的過程中，將資訊的蒐集與傳遞從任務負荷中抽離，使專業人員專注於問題解決的創意，使管理人員容易做決策判斷，對於虛擬團隊的人力資源運用與專案決策管理上更有效率與更人性化。

This study aims to implement Digital Twain concept to improve the communication of product design and development communication of ODM (Original Design Manufacturing). To accurately communication and control digital information from the physical world will be the key to the development of future products. This paper clarifies the communication problems caused by the differences in geography, time difference, language, and technical cognition during the product design and development stage, and the bottlenecks that may be encountered in the future as the motive. In this regard, the concept of digital twins is studied as a medium, and base on Virtual Team to improve communication during product development.
This study is based on the virtual team model established by Jessica Lipnack and Jeffrey Stamps. From the research, it is found that the communication problem of the development team stems from the correctness and immediacy of the information, which affects the effectiveness of the virtual team and also impacts the degree of trust between the team members, which indirectly influence on the overall performance and cost.
Through the Digital Twin concept experiment, the management model influences the manufacturing management process and the human-machine/human-person communication mode subtly, which show positively improve decision making efficiency. Further, the loading of information collection and transmission is minimized, so that the professionals can focus on the problem-solving ideas, and making it easy for managers to make the decision, which results from the higher satisfaction of information quality.

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