研究生: |
莊皓凱 HAO-KAI CHUANG |
---|---|
論文名稱: |
創新零售之知覺隱私風險與價格意識的中介效果:以擴增實境為例 The Mediation of Perceived Privacy Risk and Price Consciousness for Innovation Retailing : The Case of Augmented Reality |
指導教授: |
曾盛恕
Seng-Su Tsang |
口試委員: |
林孟彥
Meng-Yan Lin 陳家祥 Ja-Shen Chen |
學位類別: |
碩士 Master |
系所名稱: |
管理學院 - 企業管理系 Department of Business Administration |
論文出版年: | 2019 |
畢業學年度: | 107 |
語文別: | 中文 |
論文頁數: | 52 |
中文關鍵詞: | 資訊品質 、個人化 、知覺隱私風險 、價格意識 、擴增實境 |
外文關鍵詞: | Information Quality, Personalization, Perceived Privacy Risks, Price Consciousness, Augmented Reality |
相關次數: | 點閱:635 下載:2 |
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本研究以結構方程模式,探討實體商店透過AR智慧眼鏡提供豐富且完整的商品資訊,其資訊品質以及根據顧客當下瀏覽行為的個人化,是否會影響顧客的購買意圖。並進一步納入顧客的知覺隱私風險與價格意識,以探討知覺隱私風險是否會中介資訊品質與個人化對購買意圖之影響,以及價格意識是否會中介個人化對購買意圖之影響。本研究共獲得有效受測資料366份,研究結果發現(1)AR智慧眼鏡提供的商品資訊,其資訊品質會顯著正向影響購買意圖;(2)AR智慧眼鏡的個人化會顯著正向影響購買意圖;(3)顧客的知覺隱私風險會正向部分中介資訊品質對購買意圖的影響,且負向部分中介個人化對購買意圖的影響;(4)價格意識對個人化與購買意圖間的中介效果則不顯著。
This study uses the Structural Equation Modeling Analysis (SEM) to explore the plenty and complete product information provided by physical stores through Augmented Reality (AR) smart glasses, the information quality and the personalization according to the customer's browsing behavior will affect the customer's purchase intention.It further incorporates the customer's perceived privacy risks and price consciousness to explore whether the perceived privacy risks will mediate the impact of information quality and personalization on purchase intentions, and whether price consciousness mediates the impact of personalization on purchase intentions. A total of 366 valid data were obtained in the study. There are four main results that (1) The information quality provided by AR smart glasses will significantly positive affect the purchase intention; (2) The personalization of AR smart glasses will significantly positive affect the purchase intention; (3) The perceived privacy risk of the customer is positively part mediate the influence of information quality on the purchase intention, and the negative part mediate the personalization affects the purchase intention; (4) The mediation effect of price consciousness between the personalization and the purchase intention is not significant.
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