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研究生: 洪翊翔
Yi-Hsiang Hung
論文名稱: 混合實境輔助裝備保修之系統設計與效益評估
Design and Evaluation of Mixed Reality Assistant System for Equipment Maintenance and Inspection
指導教授: 余能豪
Neng-Hao Yu
口試委員: 梁容輝
Rung-Huei Liang
陳彥仰
Mike Y. Chen
學位類別: 碩士
Master
系所名稱: 設計學院 - 設計系
Department of Design
論文出版年: 2023
畢業學年度: 111
語文別: 中文
論文頁數: 59
中文關鍵詞: 人機互動混合實境擴增實境輔助系統用戶體驗設計系統評估
外文關鍵詞: Human-computer interaction, mixed reality, augmented reality, assistant system, user experience design, system evaluation
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  • 近年來混合實境(MR) 技術正加速發展,在不同產業當中亦開始應用這項技術作為工作輔助、培訓和遠距協作等用途。本研究透過文獻和案例了解混合實境及其應用於工業設備保修的情境,探討過往如何評估系統的效益和用戶體驗,進而設計一套降低認知負荷與符合使用者經驗設計準則之 MR 保修及訓練輔助系統,最後對系統進行評估。MR系統輔助操作的對象為現役士兵,本研究分析士兵的保修情境及需求,設計MR系統中的功能及操作。系統運用物件辨識與 3D 建模技術,以微軟之Hololens平台及 MRTK 工具模組進行開發。經由實驗結果得知完成之系統能有效提升士兵裝備保養工作品質、降低教學人力成本、增加教學彈性以及降低士兵學習操作時的認知負荷,另也發掘MR系統設計時未考慮的問題,最後提出未來輔助系統的改善建議。


    In recent years, mixed reality (MR) technology has accelerated, and it has begun to be applied in various industries for purposes such as job assistance, training, and remote collaboration. This study examined mixed reality and its application to industrial equipment maintenance through a review of the literature and case studies. It also analyzed past evaluations of the benefits and user experience of MR systems in this context. Based on this analysis, an MR maintenance and training assistant system was designed to reduce cognitive load and meet user experience design criteria. The system was developed using the Microsoft HoloLens platform and MRTK tool module, and employed object identification and 3D modeling technology. The target user group for the system was active soldiers. The study analyzed the maintenance needs and situations of soldiers and designed the functions and operation of the MR system. The results of the study showed that the completed system was effective in improving the quality of soldiers' equipment maintenance work, reducing the cost of teaching labor, increasing the flexibility of teaching, and reducing the cognitive load of soldiers during learning and operation. The study also identified areas for improvement in the design of MR systems. Recommendations for the future development of the assistant system were made to enhance overall efficiency.

    中文摘要 I ABSTRACT II 致謝 III 目錄 IV 圖目錄 VII 表目錄 IX 第一章 緒論 1 1.1研究背景與動機 1 1.2研究目的 2 第二章 文獻探討 3 2.1混合實境應用於設備保修 3 2.1.1混合實境概述 3 2.1.2混合實境保修系統相關案例 4 2.2混合實境系統的設計 5 2.3.1互動方式 5 2.3.2指引設計 6 2.3認知負荷理論 7 2.4混合實境培訓系統的評估 11 2.4.1客觀測量資料 12 2.4.2主觀評估資料 12 2.4.3實驗限制 12 第三章 研究方法 13 3.1傳統保修流程分析 13 3.1.1 紙本文件複雜問題 13 3.1.2保表填寫問題 14 3.1.3程序標準化問題 14 3.2系統設計 14 3.2.1 實機保修模式設計考量 14 3.2.2 系統開發 24 3.3實驗設計 27 3.3.1 實驗一:無線電初階保養流程實驗 27 3.3.2 實驗二:衛星車物件指引流程實驗 30 3.4 資料分析 30 3.4.1任務準確度評分 30 3.4.2任務完成時間及操作分析 31 3.4.3半結構式訪談 32 第四章 結果與討論 34 4.1 實驗結果分析與討論 34 4.1.1實驗一:無線電初階保養實驗結果 34 4.1.2實驗二:衛星車物件指引實驗結果 37 4.1.3質化結果整理 38 4.2 效益評估與系統修改建議 40 4.2.1評估MR輔助保修系統之效益 40 4.2.2未來系統改善建議 42 第五章 結論與建議 44 5.1研究結論 44 5.1.1MR輔助保修系統之設計及發現 44 5.1.2MR輔助保修系統帶來的效益 44 5.1.3 MR系統應用於保修流程與其互動架構之設計歸納 45 5.2未來建議 45 參考文獻 46

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