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研究生: 陳芳蓮
Fang-lian Chen
論文名稱: 消費者對軟性飲料外觀喜好影響因素之探討
How Packing Affects the Product References of Customers in Soft Drink
指導教授: 李國光
Gwo-guang Lee
口試委員: 陳正綱
Cheng-kang Chen
周子銓
Tzu-chuan Chou
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理學院MBA
School of Management International (MBA)
論文出版年: 2014
畢業學年度: 102
語文別: 英文
論文頁數: 85
中文關鍵詞: Regulatory focusColor emotionHedonicUtilitarianAttitudeSoft Drink
外文關鍵詞: Regulatory focus, Color emotion, Hedonic, Utilitarian, Attitude, Soft Drink
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  • 本研究提供一個以調節焦點理論為應用基礎,透過心理學角度的洞察與分析消費者的行為, 運用產品包裝設計與消費者溝通對話, 以協助市場行銷者在制定軟性飲料市場策略的參考建議。
    色彩設計之於軟性飲料包裝的是被廣泛使用的行銷策略之一,然而鮮為人知的是,客戶的特性具有影響的效用性。藉由相關的色彩文獻與調節焦點理論來探究包裝色彩對消費者的感知與吸引力的影響脈絡。
    產品態度經常被宣稱影響消費者的消費行為, 如何經由明確的證據顯示, 來支持這個論點? 消費者產品態度的信念是如何清晰地呈現其理論的架構與發展?
    我們的假設與研究結果,明確的數據發現支持我們的論點,促進型焦點的消費者是明顯聚焦於暖色系的產品包裝設計與享樂型的產品利益, 而預防型的焦點的消費者, 則是明顯聚焦於冷色系的產品包裝設計與功能型的產品信念, 而研究結果闡釋了調節焦點如何影響消費者心理,同時;消費者有關於軟性飲料產品包裝色彩偏好與產品態度, 呈現了明顯的相異之處。


    The major points established in this thesis are: this study is a response to the insight for a better understanding of consumer behavior which, as viewed from the RFT perspec-tive that enhances those of other disciplines. The study can be of help to those in mar-keting who has an interest in particular marketing strategies adapted to consumer be-havior.
    Color design of soft drink packaging is a widely used marketing strategy, but little is known about the customer characteristics that effect its effectiveness. The current re-search contributes to the color literature by investigating the impact of regulatory focus on the perceived attractiveness of packaging color design.
    It is often claimed that product benefits (e.g., hedonic versus utilitarian) affects consumption behavior. However, just how good is the evidence in support of this claim, and what are the underlying product benefits principle of approaching?
    In two studies, we hypothesize and find support for the view that promotion fo-cused individuals perceive warm colors and hedonic benefit to be more attractive than prevention focused individuals, who are more likely to put relatively more emphasis on cool colors and hedonic benefit to performance and outcome. These findings support that self-regulatory focus effects in relation between customer choice and their buying intention preference, which in turn results in significant differences in attitudes emerged (e.g., individuals' goal orientation) toward colors and product benefits.

    TABLE OF CONTENTS 中文摘要 I ABSTRACT II ACKNOWLEDGEMENY III TABLE OF CONTENTS IV LIST OF TABLES VII LIST OF FIGURES VIII CHAPTER 1. INTRODUCTION 1 1.1. Research Background 1 1.2. Research Motivation 2 1.3. Research Gap 4 1.4. Research Purpose 4 1.5. Study Process 6 1.6. Overview of the Thesis 7 CHAPTER 2. LITERATURE REVIEW 8 2.1. Concepts of Regulatory Focus Theory 8 2.1.1. Regulatory Focus Theory 8 2.1.2. Regulatory Fit 11 2.1.3. Regulatory Fit Effects 12 2.2. Concepts of Color Emotion 14 2.2.1. Physiological Responses to Color 15 2.2.2 The Psychology of Color in Marketing 16 2.2.3. Color in Atmospherics 18 2.3. Concept of Customer Attitudes 19 2.3.1. Customer Attitude Definition 19 2.3.2 Attitude Structure and Function. 20 2.3.3 Related Applications 21 2.4. Product Benefits of Customer 22 2.4.1. Definition of Utilitarian and Hedonic Benefits 22 2.4.2. Characterization of Shopping Hedonists and Utilitarians 23 2.4.3. Related Applications 24 CHAPTER 3. RESEARCH MODEL AND HYPOTHESES 26 3.1. Research Model 26 3.2. Research Hypotheses 27 3.2.1. Regulatory Focus 27 3.2.2. Color Emotion 28 3.2.3. Product Benefit of Customer 28 3.2.4. Research Hypotheses 29 3.3. Summary 32 CHAPTER 4. RESEARCH METHODOLOGY 33 4.1. Sampling Frame and Sampling procedure 33 4.2 Operational Constructs 34 4.3. The Process of Questionnaire Design. 35 4.4. Pretesting 37 4.5. Data Analysis and Results 37 4.5.1. Sample Characteristics 38 4.5.2. Descriptive Statistics 39 4.5.3. Reliability Analysis 40 4.5.4a. Experiment 1 41 4.5.4b. Experiment 2 47 4.5.5. Summary 50 CHAPTER 5. CONCLUSIONS AND FUTURE RESEARCH 51 5.1. Theoretical Implications 51 5.2. Managerial Implications 53 5.3. Research Limitation 55 5.4. Further Research 57 REFERENCE 59 APPENDIX A – QUESTIONNAIRE ITEMS (IN ENGLISH) 64 APPENDIX B – QUESTIONNAIRE ITEMS (IN CHINESE) 66 授權書 74 LIST OF TABLES Table 2.1. Outcome- and Means-fit Studies and Persuasion 13 Table 2.2. Functions of Customer Attitudes 20 Table 2.3. Characterization of Shopping Hedonists and Utilitarians 24 Table 3.1. Differences between Promotion Focus and Prevention Focus 28 Table 3.2. Summary of Research Hypotheses 32 Table 4.1. Operational Definition 34 Table 4.2. Online Questionnaire Surveys Procedure 37 Table 4.3. Lists Response Participants’ Characteristics 39 Table 4.4. Mean and Standard Deviation of Variables 41 Table 4.5. Internal Reliability Statistics 43 Table 4.6. Factor loading Pattern (after Varimax Rotation) and Internal 43 Reliability for Prevention and Promotion Subscales 43 Table 4.7. The Results of an Analysis of Variance 45 Table 4.8. Internal Reliability Statistics 47 Table 4.9. Factor loading Pattern (after Varimax Rotation) and Internal 47 Reliability for Hedonic and Utilitarian Subscales 47 Table 4.10. The Results of an Analysis of Variance 48 Table 4.11. Summarized Result of Hypothesis Tests 50

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    Last visited 06-05-2014

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