在共享經濟的崛起之下，產生許多基於短期合約沒有義務持續雇傭關係的臨時工作機會，考慮到就業的短期性和非責任性，這些臨時的工作人員可能會有非常低的組織承諾，這也可能衍伸組織承諾上的疑問，因組織承諾在員工績效與留任方面發揮重要的作用。本研究主旨在於探索訊息系統於臨時雇約業務與其工作者之間的角色，以優化臨時雇約的相關應用程式，如Uber的形式所發揮之作用，並調查訊息系統如何影響貢獻於評論的臨時工作者其組織認知。
具體來說，我們認為系統品質與訊息品質的兩個前提，給予臨時約僱工作者的組織支持感和公平感，進而促進了承諾。本測試之建議模型採用結構化問卷中的定量分析。研究的受訪者為239位來自印尼泗水工作的Uber司機，其結果表明訊息品質和系統品質對組織支持感呈現正相關。
此外，訊息品質與公平感知無關。但是即使這項結果並不完全支持系統品質對於公平知覺沒有影響，但組織支持感和公平認知對承諾仍皆有積極影響。

The rise of the sharing economy has created tremendous job opportunities for On-Demand workers, whose work is based on payment on short-term contracts with no obligation for continued employment. Given the short-term and non-obligated nature of employment, it is likely that those On-Demand workers have very low organization commitment, which could be problematic as organization commitment serves a vital role in employee performance and retention. This research sets to explore the role of information system, in the form of on-demand app such as Uber, as a nexus between the on-demand business and its workers, and investigate how information system affects on-demand workers’ perceptions of the organization, which subsequently contribute to commitment. Specifically, we propose that system quality and information quality as two antecedents to on-demand workers’ perceived organizational support and perceived fairness, which in turn facilitate commitment. The test of the proposed model is carried out quantitatively with a structured questionnaire. The 239 respondents of this research are Uber driver who works in Surabaya, Indonesia. The results suggest that information quality and system quality positively related to perceived organizational support (POS). Furthermore, information quality is not related to perceived fairness. However, system quality has no effect on perceived fairness. Although these results are not entirely supported, both POS and perceived fairness have a positive effect on affective commitment.

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