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研究生: 蘭佳霖
Chia-Lin Lan
論文名稱: Dynamic Reconfiguration Capability—A Case study of SafeSync for Enterprise Team, Trend Micro Inc.
Dynamic Reconfiguration Capability—A Case study of SafeSync for Enterprise Team, Trend Micro Inc.
指導教授: 周子銓
Tzu-Chuan Chou
口試委員: 陳昭蓉
Jau-Rong Chen
黃世禎
Sun-Jen Huang
學位類別: 碩士
Master
系所名稱: 管理學院 - 資訊管理系
Department of Information Management
論文出版年: 2017
畢業學年度: 105
語文別: 英文
論文頁數: 48
中文關鍵詞: 動態能力模組化人力資源
外文關鍵詞: Dynamic Capability, Contextual Ambidexterity, Modularity
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The main problem of incorporation has been hard to innovate like the way of its startup phase. The human resource is hard to re-deploy. The content of each occupation stay the same for a long time. Those are parts of the essential reasons that incorporation is hard to innovate. The aim of this research is to absorb the Human Resource Management knowledge from the case study of SafeSync for Enterprise product team in Trend Micro. For this purpose, this research collected the observation data from 2010 to 2016 and the formal and informal interviews in 2016 then applied Qualitative Interview and Coding technique of Grounded Theory to achieve the purpose. Teece proposed the concept of Dynamic Capability in the year of 1997. It is a conceptualized approach in order to stress exploitation existing internal and external firm-specific competence to address how firm reacts, adapt and respond to the changing environments. Henderson and Clark proposed the concept of Resource Reconfiguration in the year of 1990. It is one way to achieve Architectural Innovation. This research combined both of their concepts to focus more specific on Dynamic Reconfiguration Capability. It generates the result of Contextual Ambidexterity in the firm who owns this capability because the data collection shows that Trend Micro has the phenomenon of Dynamic Reconfiguration Capability and achieves the state of Contextual Ambidexterity. This research categorized the informal and formal interview to match the evidences with the proposed theory model in the forth and the fifth chapter.


The main problem of incorporation has been hard to innovate like the way of its startup phase. The human resource is hard to re-deploy. The content of each occupation stay the same for a long time. Those are parts of the essential reasons that incorporation is hard to innovate. The aim of this research is to absorb the Human Resource Management knowledge from the case study of SafeSync for Enterprise product team in Trend Micro. For this purpose, this research collected the observation data from 2010 to 2016 and the formal and informal interviews in 2016 then applied Qualitative Interview and Coding technique of Grounded Theory to achieve the purpose. Teece proposed the concept of Dynamic Capability in the year of 1997. It is a conceptualized approach in order to stress exploitation existing internal and external firm-specific competence to address how firm reacts, adapt and respond to the changing environments. Henderson and Clark proposed the concept of Resource Reconfiguration in the year of 1990. It is one way to achieve Architectural Innovation. This research combined both of their concepts to focus more specific on Dynamic Reconfiguration Capability. It generates the result of Contextual Ambidexterity in the firm who owns this capability because the data collection shows that Trend Micro has the phenomenon of Dynamic Reconfiguration Capability and achieves the state of Contextual Ambidexterity. This research categorized the informal and formal interview to match the evidences with the proposed theory model in the forth and the fifth chapter.

ABSTRACT I CATALOGUE III FIGURE CATALOGUE VI TABLE CATALOGUE VII 1. INTRODUCTION 1 1.1. Background 1 1.2. Motivation and Purpose 2 1.3. Research Procedure 3 2. LITERATURE REVIEW 5 2.1. Dynamic Capability 5 2.2. The Concept of Resource 5 2.2.1. Resource Based View (R.B.V.) 5 2.2.2. Resource Reconfiguration 6 2.3. The Concept of Modularity 6 2.3.1. Bus Modularity 6 2.3.2. Standardizing Work 7 2.4. Bricolage 7 2.4.1. Social Capital based Bricolage 7 2.4.2. Ritualized Ingenuity 8 2.4.3. Successfully Bricolage 8 2.5. Contextual Ambidexterity 10 3. RESEARCH STRUCTURE AND METHOD 13 3.1. Research Method 13 3.2. Case description 13 3.2.1. Background 13 3.2.2. Company profile 17 3.2.3. Company characteristic 18 3.3. Data Collection and Analysis 19 4. CASE ANALYSIS 20 4.1. Case Background in Three Phases 20 4.1.1. Phase One: Environment for Incubating New Ideas 20 4.1.2. Phase Two: The Birth of a Worldwide Popular Product 24 4.1.3. Phase Three: Enhancing Features & L10n distribution 26 4.2. Discussion 30 5. RESULTS AND CONCLUSION 33 5.1. Proposed Model 33 5.2. Findings and Conclusion 36 REFERENCE 37 APPENDIX 40

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