研究生: |
蔡宗哲 Tsung-che Tsai |
---|---|
論文名稱: |
"動機衝突心理"觀點之系統採購評估研究 - 以產品生命週期管理系統為例 A study of IT System Purchase Survey from the “Incentive Conflict” Point of View - A Case Study on PLM Systems |
指導教授: |
周碩彥
Shuo-Yan Chou |
口試委員: |
楊文鐸
Wen-Dwo Yang 謝光進 Kuang-chin Hsieh |
學位類別: |
碩士 Master |
系所名稱: |
管理學院 - 工業管理系 Department of Industrial Management |
論文出版年: | 2009 |
畢業學年度: | 97 |
語文別: | 中文 |
論文頁數: | 91 |
中文關鍵詞: | 商業模型 、產業經濟 、資訊系統 、動機衝突 、產品生命週期管理系統。 |
外文關鍵詞: | Business Module, Industry Economies, Information System, Incentive Conflict, (Product Lifecycle Management |
相關次數: | 點閱:290 下載:3 |
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在全球競爭化的過程中,企業本身需要動態調整商業模型(Business Module)及觀察整個產業經濟變化(Industry Economies),方可在全球經濟變化過程中,創造出進一步的競爭優勢。
如何有效整合內部資源,及加強與客戶及供應商協同合作,是目前企業所面臨的課題。企業競爭也由早年的單打獨鬥進化到現在的產業鏈競爭。在這些上下游的整合過程中,資訊系統(Information System)的運用及整合,也同樣扮演一個很重要的關鍵成功因素,不同的產業架構及企業不同的定位,所需要的IT需求和規格也有所不同。
資訊化系統也因應產業不同的競爭模式和作業流程,也有相對應的應用軟體如ERP、PLM、MES、SCM、CRM、BI等軟體來滿足企業的需求。PLM(Product Lifecycle Management)產品生命週期管理系統,是目前企業在管理研發設計流程(New Product Design Process),使用最普遍的應用軟體系統。
在整個IT資訊系統規劃推動中,需要企業組織調整與企業流程變更(Business Process Change)的配合;然而在整個IT資訊系統執行過程中(Implementation),都會直接或間接影響到組織部門之間的授權(Authorization)權力(利)、權限、和工作的重新劃分、部門之間的績效考核(Performance Evaluation),及獎賞(Reward)。在這樣的組織運作中,利益及動機衝突(Incentive Conflict)所產生的衝擊,會形成部門之間一道不可逾越的鴻溝。
本研究的主旨是希望利用組織內部各單位的授權、績效衡量及動機衝突,來探討企業在導入PLM系統中,所會面臨到的衝擊。
In the circumstance of globalization, a company needs to dynamically revise its business model and watch the change of industry economies in order to create the competitive advantage.
How to integrate with the inner resources and strengthen the collaboration between the customers and suppliers are the issues a company have to face. The competitions have changed from the battle of one company to that of value chain. Information system plays a critical role in the process of integrating the “contracted entities”. The different industry structures and the position impact the specs and demands of Information systems.
To solve the different modes of industry competition and business process, there are the existing IT solutions to satisfy with the needs of the enterprises, such as ERP、PLM、MES、SCM、CRM、BI and so on. PLM is Product Lifecycle Management; it is the most popular IT system in the management of new product design process.
To complete an IT system, the enterprise needs to modify the organization and bsiness process to successfully implement the solutions. In the entire phases of IT implementation, it would directly or indirectly impact the authorization, performance revaluation and rewards between the departements. In a manner, incentive conflict naturally becomes a negative gap rooted into the departments.
The goal of this paper is to study the impacts under the factors of authorization, performance revaluation, rewards and incentive conflict when the enterprise implements PLM system.
Key word: Business Module、Industry Economies、Information System、Incentive Conflict、Product Lifecycle Management
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