聽損兒在學習中文的過程中,由於聽能回饋機制的缺乏,導致他們難以透過 聽覺管道修改自己的語音,聽損兒常有聲調太平、起伏不足,或二聲與三聲 容易混淆等問題,聲調錯誤影響國語語意的表達,進而影響語言清晰度。目 前教學方式是以真人教學搭配手勢為主,家長在家中需要為聽損兒進行大量 的語言輸入,在教學上耗費不少時間和精力。

本研究欲透過使用者經驗研究(UXR)、使用者經驗設計(UXD)、使用者經驗 測試(UXT)三個階段,發展一款可提供聽損兒進行聲調自我訓練的 APP,探 討是否能減輕教育者聲調教學上的負擔。本研究目的為:(1)透過訪談瞭解 家長與教師在聽損兒語言教育上的困難與需求。(2)提出可作為輔助聲調練 習的 APP 設計,驗證概念可行性,並以使用者經驗設計元素中的五層級記 錄設計開發過程。(3)開發出可實際運作的 APP,進行使用者測試並提出修 正。(4)訪談家長與教育者,探討聽損兒聲調學習成效與教學經驗的改善。

本研究開發出一個針對 4-6 歲聽損兒所設計的互動繪本 APP-ToneStory,透 過引導聽損兒朗讀故事的方式練習句子中的聲調,完成故事後可錄製成孩子 專屬的有聲故事繪本。研究因開發限制僅以初版原型版本進行使用者經驗測 試,除獲得後續修正建議外,也證實本 APP 設計可以幫助合適年齡的聽損 兒進行長句子與聲調練習,且有助於降低真人教學情境下產生的挫折感,幫 助聽損兒自主練習。並於最終提出九項關於設計聽損兒相關產品之設計建議及跨領域合作之建議。

The hearing impaired children are hard to modify their speaking voice during learning language because lacking the well feedback due to the poor hearing. The common problems in learning Mandarin tones include flat tones and confusion between two and three sounds. Wrong tones might cause the different meaning in Mandarin and therefore it would affect the clarity of speaking language. Current teaching method based on a real person with the gesture as a hint. Parents of hearing impaired children also have to spend lots of time and effort to speak toward their children.

This study would like to develop the Mandarin tones self-training APP for hearing impaired children through the user experience process which is User experience research (UXR)-User experience design (UXD)-User experience test (UXT), and to figure out that whether there is possibility to reduce the educator’s burden on teaching tones. The purposes of this study are: (1) through the interview to realize the difficulties and needs of parents and educator on teaching tones; (2) to design the tones training APP to verify the feasibility of the concept, and use five levels from The Elements of User Experience to record the design process; (3) to build an executable APP through the cross-domain cooperation, and to conduct the user testing to make suggestions for revision; (4) to interview with the parents and educators to realize has the teaching experience been improved by using the APP.

We have designed an APP called ToneStory in the form of the interactive storybook for the 4-6 years old hearing-impaired children, the APP might guides them to train their Mandarin tones by following the APP to repeat the story. After they finished the training, they will get a voice story made by themselves as a gift. Due to the limited developed resources, we only used the first version prototype to do the user testing. Finally we received the suggestions from the users and proving that using the APP not only can helps hearing impaired children in proper age to train their tones and long sentence but also can reduce their pressure from the real person teaching. At the end of this study, I made nine recommendations for the design of hearing impaired children and some suggestion about the cross-domain cooperation.

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