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研究生: 王斯賢
Shi-hsien Wang
論文名稱: 個人文化、職場偏差行為之關係:收入等級之調節效果、以奧地利林茲地區為例
The Relationship between Personal Culture and Workplace Deviance: The Moderating Role of Income, Data from Linz, Austria
指導教授: 陳崇文
Chung-wen Chen
口試委員: 楊朝龍
Chao-lung Yang
何秀青
Hsiu-ching Ho
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2012
畢業學年度: 101
語文別: 中文
論文頁數: 75
中文關鍵詞: 個人文化不確定性規避集體主義長期主義職場偏差行為組織偏差行為人際偏差行為社會失序理論收入等級
外文關鍵詞: personal culture orientation, collectivism, income
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  • 在過去已有學者相繼投入國家文化對偏差行為的研究,結果也驗證了國家文化對管理者、企業之偏差行為會造成影響。本研究有別於過去,將文化層次著眼於“個人層次”,探討個人文化與職場偏差行為之關係。在社會失序理論被驗證能夠解釋國家文化對個人偏差行為的影響後,本研究欲探討社會失序理論是否也適用於解釋個人文化取向(不確定性規避、集體主義、長期主義)對職場偏差行為(組織偏差行為、人際偏差行為)的影響,並以收入等級為調節變項,檢驗其對個人文化與職場偏差行為之調節效果。本研究以居住在奧地利、有工作之當地人為研究對象,採問卷調查方式,總計回收75份有效樣本。本研究結果顯示:群體主義與人際偏差行為有負向之關係;收入等級會調節群體主義避與組織偏差行為之間的關係;收入等級會調節長期主義與組織偏差行為之間的關係。


    The researches about the relationship between country-level culture and deviance have been examined by many researchers, and approved that country-level culture could really affect our deviance. This research is different from the past researches. We focus on personal culture orientation and try to examine the relationship between personal culture orientation(uncertainty avoidance, collectivism, long-term orientation) and workplace deviance(organizational deviance, interpersonal deviance). To support our research, we want to confirm that the Anomie Theory is also applicable to explain the relationship between person culture and deviance, since it’s been confirmed it can support the results for the country-level culture. We use the income as the moderator to examine its moderating effect to personal culture and workplace deviance. Results from a sample of 75 local Austrian who has a job indicates: collectivism negatively related to interpersonal deviance; income could moderate the relationship between collectivism and organizational deviance; income could moderate the relationship between long-term orientation.

    目錄 論文摘要………………………………………………………………………………I ABSTRACT…………………………………………………………………………… II 致謝…………………………………………………………………………………III 目錄………………………………………………………………………………… IV 圖目錄……………………………………………………………………………… VI 表目錄………………………………………………………………………………VII 第一章 緒論…………………………………………………………………………1 第一節 研究背景…………………………………………………………………1 第二節 研究目的…………………………………………………………………4 第三節 研究流程…………………………………………………………………5 第二章 文獻探討……………………………………………………………………6 第一節 社會失序理論……………………………………………………………6 第二節 個人文化與個人偏差行為之關係………………………………………9 第三節 社會失序理論的調節效果………………………………………………18 第三章 研究方法……………………………………………………………………23 第一節 研究架構與假說…………………………………………………………23 第二節 研究資料、對象與程序…………………………………………………26 第三節 問卷設計與變項之衡量…………………………………………………27 第四節 資料研究方法……………………………………………………………31 第四章 研究結果……………………………………………………………………33 第一節 樣本基本資料……………………………………………………………33 第二節 敘述統計與相關係數分析………………………………………………36 第三節 研究假說之檢驗…………………………………………………………40 第五章 研究討論……………………………………………………………………54 第一節 研究結果之學術意涵……………………………………………………54 第二節 實務管理意涵……………………………………………………………58 第三節 研究限制…………………………………………………………………59 第四節 未來研究方向……………………………………………………………60 參考文獻………………………………………………………………………………61 附錄:問卷……………………………………………………………………………64 圖目錄 圖1-1 研究流程………………………………………………………………………5 圖3-1 研究架構圖……………………………………………………………………23 圖4-1 收入等級對群體主義與組織偏差行為之調節作用圖………………………51 圖4-2 收入等級對長期主義與組織偏差行為之調節作用圖………………………51 表目錄 表2-1 職場偏差行為量表……………………………………………………………12 表3-1 問卷發放與回收情形…………………………………………………………26 表4-1 樣本基本資料…………………………………………………………………34 表4-2 研究變相之平均數、標準差與相關係數矩陣表……………………………38 表4-3 研究變相之平均數、標準差與相關係數矩陣表……………………………39 表4-4 個人文化與人際偏差行為之迴歸分析………………………………………42 表4-5 個人文化與組織偏差行為之迴歸分析………………………………………43 表4-6 收入等級對不確定性規避與人際偏差行為影響之階層迴歸分析…………45 表4-7 收入等級對群體主義與人際偏差行為影響之階層迴歸分析………………46 表4-8 收入等級對長期主義與人際偏差行為影響之階層迴歸分析………………47 表4-9 收入等級對不確定性規避與組織偏差行為影響之階層迴歸分析…………48 表4-10 收入等級對群體主義與組織偏差行為影響之階層迴歸分析 ……………49 表4-11 收入等級對長期主義與組織偏差行為影響之階層迴歸分析 ……………50 表4-12 研究假說之結果 ……………………………………………………………52

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