臺北捷運文湖線之前身-木柵線，為是臺灣最早開始營運的捷運路線，啟用於1996年，後於2009年系統完成更新並與內湖線連接，成為目前的文湖線。為中運量系統，採電腦全自動無人駕駛方式營運，由行控中心中央控管。
2020年臺北捷運平均日運量約190萬人次，行控中心掌管所有運轉調度事項，所面臨的任務及挑戰也日趨複多様化，經由創新概念而自行開發的系統，整合了作業資源，提升同仁工作可靠度，進而減少因處理任務時發生人為疏失的機率。在人力不增加但任務增加的情況下，為能持續提升人員工作效率、旅客服務品質及知識與技術的傳承，主要還是要依賴資訊技術運用，期望在資訊發展及管理技巧上的配合下，發展出高階系統及AI 人工智慧，提高系統故障預防、工作效率並有效節省成本。
本研究將針對臺北捷運中運量無人系統，以任務科技配適方式研發新系統，並在有限資源下，使用資源拼湊達成最佳效益，另探討如何運用新式資訊科技技術來增加行控中心的運作效能，將使用者習慣結合資訊科技後，使事件處理更快速、更安全及服務更多樣化，最終歸納出未來系統發展方向。

Muzha Line, the predecessor of the Taipei MRT Wenhu Line, was the first metro line to be operated in Taiwan. It was opened in 1996, and the system was updated and connected to the Neihu Line in 2009, which then become the current Wenhu Line. It is a medium-capacity transit system, fully operated by automatic computerized unmanned operation system, in which controlled by the Traffic Control Center.
As of 2020, Taipei MRT transports an average of 1.9 million passengers daily. The control center is in charge of all operation scheduling matters, while with each passing day the tasks and challenges faced (by the Taipei MRT) become increasingly complex. Through the innovation of self-developed system which integrated with operating resources, colleagues’ work reliability was improved, thereby reducing the probability of human error in handling tasks. Concerning increased in tasks without an increase in manpower, it mainly depends on the usage of information technology in order to continuously improve employee productivity, passenger services quality and the inheritance of knowledge and technology. By the coordination of information development and management skills, it is expected to develop high-end systems and AI artificial intelligence to improve system failure prevention, work efficiency and save costs effectively.
This thesis focuses on the unmanned operation system of the Taipei MRT's medium-capacity transit system, which develops a new system with a Task-Technology fit, and adopts Resource Bricolage to achieve the best benefits with limited resources. It also explores how to use new information technology to increase the operation efficiency of the control center by combining user’s habit with information technology to make event processing faster, safer and even more diversified. And finally it summarizes the direction of system development in the future.

一、英文部分
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2.Iversen, Jakob H., & Eierman, Michael A. (2018). The Impact of Experience and Technology Change on Task-Technology Fit of a Collaborative Technology. Journal of Education and Learning, 7(3), 56-75.
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二、中文部分
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3.中文維基百科，拼裝（bricolage）的解析。
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5.吳怡靜(2018-02-26), VUCA時代，怎麼讓你的組織變敏捷?,天下雜誌642期。
6.馬睿平(2019)，以「隨創」觀點解析包浩斯編織工坊傑出女性創意設計者的發展脈絡，設計學報第24卷第4期2019年12月。

三、參考網站
1.Liz Sheffiel (2021). GuideSpark. What is Organizational Agility & Why is it Necessary for Success? https://www.guidespark.com/blog/organizational-agility-for-business-success/( May.20,2021)
2.What is information technology or IT? Definition and examples。檢自https://marketbusinessnews.com/financial-glossary/information-technology/(Jun.20,2021)。
3.任務科技配適模型(Task-Technology fit model)在管理領域中學術應用，作者巨大數據，檢自(Jun.20,2021)
http://bigdatamodel.blogspot.com/2019/05/task-technology-fit-model.html
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