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研究生: 郭松杰
Song-Jie Guo
論文名稱: 人工智能實踐於人才甄選領域之應用—甄選履歷推薦系統的構建
The Application of Artificial Intelligence in the Field of Talent Selection — Construction of Resume Recommendation System
指導教授: 鄭仁偉
Jen-Wei Cheng
呂志豪
Shih-Hao Lu
口試委員: 鄭仁偉
Jen-Wei Cheng
呂志豪
Shih-Hao Lu
曾盛恕
Seng-Su Tsang
張飛黃
Fei-Huang Chang
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2019
畢業學年度: 107
語文別: 英文
論文頁數: 68
中文關鍵詞: 自然語言處理履歷推薦系統人才甄選
外文關鍵詞: Natural Language Processing, Resume Recommendation System, Talent Selection
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  • 本研究以自然語言處理技術為基礎,運用文字探勘技術分析應聘者履歷資料,使用python進行程式撰寫,對履歷資料進行評分排序,構建履歷推薦系統,實現履歷篩選的智能化。整個研究過程分為兩個實驗階段進行,先導實驗階段主要為模擬實際履歷篩選狀況,比對系統的履歷自動化篩選、模擬HR組和模擬主管組的篩選結果;正式實驗階段將系統的履歷自動化篩選結果與實際招募狀況結果對比,計算吻合度。
    先導實驗中有84.09%的「系統評」結果比「模擬HR評」更接近「模擬主管評」的順序。正式實驗中履歷評分推薦系統篩選結果與實際企業人工履歷篩選狀況吻合度平均高達80.8%。
    本研究在履歷篩選推薦上作法與過往相關研究較為不同的方面為本研究建構之系統注重個人化篩選,可以遵照個人化需求條件進行篩選,在企業中可以靈活快速應對多項不同篩選條件之職缺;待企業熟悉履歷推薦系統之使用,可更進一步在篩選過程中把應聘者進行不同職缺間的篩選,藉此進行更加多元、主動的人崗匹配推薦,做到適才適所,協助應聘者媒合更廣闊且合適之職務選擇。


    This research employs the Natural Language Processing (NLP) technology, which involves the application of text mining. The experimental process uses python for programming. This technique aims to analyze the resume data and construct the resume recommendation system. The entire research divides into two experiments. The pilot experiment simulates the actual resume selection process. The pilot experiment involves comparing the results of ‘Simulated Supervisor’ with the resume recommendation system and ‘Simulated HR’ respectively. The formal experiment focuses on comparing the results of the automated selection of the system's resume with the actual recruitment status and calculating the inter-rater agreement.
    In the pilot experiment, 83.36% of the ‘System Review’ results are close to the order of ‘Simulated Supervisor’ than the ‘Simulated HR’. In the formal experiment, the result of resume recommendation system tallies with the actual enterprise's manual resume selection status on average up to 80.8%.
    This research focuses on personal preference in the way of resume selection and recommendation, which is quite different from the previous related research. The system will satisfy many different selection conditions in the enterprise flexibly and quickly. In the selection process, candidates can be selected for different job vacancies. This is a person-job fit recommendation, it can achieve the right fit and assist candidates to match more suitable job choices.

    ACKNOWLEDGMENTS I 中文摘要 II ABSTRACT III TABLE OF CONTENTS IV LIST OF FIGURES VI LIST OF TABLES VII Chapter 1 INTRODUCTION 1 Section 1 Background 1 Section 2 Purpose 3 Chapter 2 LITERATURE REVIEW 7 Section 1 Recruitment and Selection 7 Section 2 Applications of Electronic Recruitment 9 Section 3 Natural Language Processing 12 Section 4 Resume Selection Method 16 Chapter 3 EXPERIMENTAL DESIGN 19 Section 1 Noun Interpretation 19 Section 2 Architecture and Methodology 20 Section 3 Research Process 22 Section 4 Pilot Experiment 24 Section 5 Formal Experiment 30 Chapter 4 EXPERIMENTAL RESULTS AND VERIFICATION 34 Section 1 Experimental Results 34 Section 2 Result Verification 36 Section 3 Effectiveness Analysis 40 Chapter 5 CONCLUSIONS AND SUGGESTIONS 43 Section 1 Conclusions 43 Section 2 Research Contribution 45 Section 3 Limitations and Suggestions 46 REFERENCE 50 APPENDIX 57

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