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研究生: 李忻容
Sin-Rong Lee
論文名稱: 目的地意象與旅遊意圖之關聯 – 虛擬網紅的調節效果
The correlation between destination image and travel intention - Testing the Moderating Effect of Virtual Influencers
指導教授: 曾盛恕
Seng-Su Tsang
口試委員: 陳家祥
蔣成
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2023
畢業學年度: 111
語文別: 中文
論文頁數: 61
中文關鍵詞: 網紅行銷社群媒體依賴目的地意象虛擬網紅旅遊意圖
外文關鍵詞: influencer marketing, social media dependency, destination image, virtual influencers, travel intentions
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  • 科技發展相當迅速,也改變了行銷操作的模式,網紅行銷的崛起,虛擬網紅的出現成了真人網紅強勁的競爭對手,虛擬網紅在觀光、旅遊產業是否能創造無限商機成了值得探討之議題。本研究欲了解消費者是否會接受虛擬網紅,並了解虛擬網紅目前的發展現況,以探討消費者是否會受到虛擬網紅在網路上發布的圖文資訊所影響,而最終能否影響消費者的旅遊意圖。
    本研究採用量化研究,總共收回488份有效問卷。經分析後結果顯示,消費者確實會受到社群媒體影響其對於目的地意象的想法,並進而影響旅遊意圖,也從研究當中發現虛擬網紅的未來發展是被看好的,並且確定了消費者對於虛擬網紅的態度能調節旅遊意圖。

    關鍵字:網紅行銷、社群媒體依賴、目的地意象、虛擬網紅、旅遊意圖


    The development of technology has been quite rapid and has also changed the mode of marketing operations. The rise of influencer marketing and the emergence of virtual influencers have become strong competitors to real-life influencers. Whether virtual influencers can create unlimited business opportunities in the tourism industry has become a topic that is worth exploring. This study aims to understand whether consumers will accept virtual influencers and the current development status of virtual influencers. The study also aims to explore whether consumers will be influenced by the visual and textual information posted by virtual influencers on the Internet and whether this will ultimately affect their travel intentions.
    This study used quantitative research and collected a total of 488 valid questionnaires. After analysis, the results showed that consumers are indeed influenced by social media and this affects their perceptions of travel destinations, which then impacts their travel intentions. It was also found that the future development of virtual influencers is promising and that consumer attitudes toward virtual influencers can moderate travel intentions.

    Keywords: influencer marketing, social media dependency, destination image, virtual influencers, travel intentions

    中文摘要 Abstract 致謝 目錄 圖目錄 表目錄 1. 緒論 1.1. 研究背景與動機 1.2. 研究問題與目的 1.3. 研究流程 2. 文獻探討 2.1. 社群媒體依賴理論 2.2. 目的地意象 2.3. 旅遊意圖 2.4. 網紅 2.4.1. 定義網紅 2.4.2. 虛擬網紅 2.5. TEARS模型 2.5.1. TEARS模型-A(吸引力Attractiveness) 2.5.2. TEARS模型-R(崇拜Respect) 2.5.3. TEARS模型-S(族群相似Similarity) 2.6. 網紅行銷 3. 研究設計與方法 3.1. 研究架構 3.2. 研究假說 3.3. 研究設計 3.4. 研究範圍 3.5. 研究分析與方法 3.5.1. 描述性統計 3.5.2. 信度分析 3.5.3. 效度分析 3.5.4. 結構方程模式 3.5.5. 調節效果 4. 研究結果 4.1. 描述性統計 4.2. 信效度分析 4.3. 結構方程式模型分析 4.4. 調節效果檢定 5. 結論與建議 5.1. 研究結論 5.2. 學術貢獻 5.3. 管理意涵 5.4. 研究限制與後續研究建議 參考文獻 附錄:正式問卷

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