研究生: |
Valer Vanco Valer Vanco |
---|---|
論文名稱: |
線上服飾購物中的虛擬試穿技術: 平衡隱私計算的重要性 Virtual Try-On Technology in Online Apparel Shopping: The Importance of Balancing Privacy Calculus |
指導教授: |
朱宇倩
Yu-Qian Zhu |
口試委員: |
邱議德
Yi-Te Chiu 黃世禎 Shih-Chen Huang |
學位類別: |
碩士 Master |
系所名稱: |
管理學院 - 管理學院MBA School of Management International (MBA) |
論文出版年: | 2023 |
畢業學年度: | 111 |
語文別: | 英文 |
論文頁數: | 75 |
中文關鍵詞: | 虛擬試穿 、隱私計算 、服裝購物 、個性化 、數據資料量 |
外文關鍵詞: | Virtual Try-On, Privacy Calculus, Apparel Shopping, Personalization, Data Volume |
相關次數: | 點閱:133 下載:5 |
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虛擬試穿技術,或稱VTO,是線上服飾購物體驗中,最新和最雄心勃勃的解決方案之一。儘管目前學界對VTO的功能和技術方面有所研究,但對隱私方面卻沒有深入鑽研與討論。我們發現,對於「隱私對採用VTO技術的影響程度」的理解,以及「數據收集、個性化和隱私之間的平衡」的理解,兩者間存在著差距。在我們的研究中,我們使用隱私計算理論(Privacy Calculus Theory,PCT)來顯示各種VTO實現對隱私關注的影響,以及利益和隱私之間的平衡在VTO使用意圖中發揮的作用。我們使用基於場景的實驗,採用2x2x2的全因子設計,將參與者隨機分配到八個不同的場景組合中,並向他們展示我們每個構念的兩個場景之一。場景有助於我們理解數據資料量和個性化對隱私關注和感知推薦準確性的影響。我們用控制數據的形式作為調節變項,看它是否會改變由數據資料量和VTO環境的個性化引起的隱私顧慮。最後,我們研究了隱私顧慮和感知到的推薦準確性對VTO使用意圖的影響。我們使用偏最小平方法(partial least squares,PLS)和結構方程式模型(structural equation modeling,SEM)來分析我們的數據資料,以確定我們研究架構之間的路徑強度和效果。在我們的分析中,有五個假設得到支持。較高的數據資料量會導致更大的隱私顧慮,而對數據的控制則成功地降低了這些顧慮。有趣的是,與低數據資料量組相比,高數據資料量組受數據控制中介的影響更大。我們還證實,在考慮使用VTO技術的意圖時,隱私顧慮是一個重要因素。本文證明了在隱私顧慮和虛擬實境技術提供的技術優勢之間取得平衡的重要性。意即,在當前具有高度隱私意識的用戶的後GDPR環境中,需要更加關注創造考慮隱私問題的VTO體驗。
Virtual Try-On technology, or VTO, presents one of the newest and most ambitious solutions in online apparel shopping experiences. Even though there is research into the functionality and technical aspects of VTO technologies, privacy aspects are not deeply considered. We identify a gap in the understanding of the effects of privacy on VTO technology adoption and the balance between data collection, personalization, and privacy. In our research, we use privacy-calculus theory to show the effects of various VTO implementations on privacy concerns, as well as the role balance between benefit and privacy plays in VTO use intentions. Using scenario-based experiments with 2x2x2 full factorial design, we assign participants randomly into eight different scenario combinations and present them with one of two scenarios for each of our constructs. Scenarios help us to understand the effects of the amount of data and personalization on privacy concerns and perceived recommendation accuracy. We use a moderator in the form of control over data to see whether it changes the privacy concerns caused by the amount of data and personalization of a VTO environment. Lastly, we investigate the effects of privacy concerns and perceived recommendation accuracy on VTO use intentions. We analyze our data using partial least squares (PLS) with structural equation modeling (SEM) to determine path strengths and effects between our constructs. In our analysis five hypotheses are supported. A higher amount of data results in greater privacy concerns with control over data successfully lowering these concerns. Interestingly, the high amount of data group is affected more by the control over data mediator as opposed to the low amount of data group. We also show that privacy concerns are an important factor when considering the use intentions of VTO technologies. This paper demonstrates the importance of a balance between privacy concerns and the technological advantages VTO offers. It shows a need for more focus on creating VTO experiences that consider privacy concerns in the current post-GDPR environment with highly privacy-conscious users.
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