研究生: |
李雅倩 Ya-Chien Li |
---|---|
論文名稱: |
3C賣場之消費者決策型態-以台灣科技大學學生為例 Consumer Decision-Making Styles: A Comparison of Shop-rented and Non-Shop-rented 3C Malls -students in NTUST as an Example |
指導教授: |
欒 斌
Pin Luarn |
口試委員: |
陳正綱
Cheng-Kang Chen 詹前隆 none |
學位類別: |
碩士 Master |
系所名稱: |
管理學院 - 企業管理系 Department of Business Administration |
論文出版年: | 2010 |
畢業學年度: | 98 |
語文別: | 中文 |
論文頁數: | 81 |
中文關鍵詞: | 3C 、賣場類型 、消費者決策型態 、購物風格 |
外文關鍵詞: | 3C, shopping mall, consumer decision-making style, shopping style |
相關次數: | 點閱:299 下載:1 |
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近年來,3C產業蓬勃發展,賣場通路型態亦開始多元化。而招商式賣場是於1996年之後興起的新型態3C賣場,其有別於傳統3C賣場的經營模式,招商式賣場是將許多中小型商店集中於賣場內,不經手銷售只負責賣場管理的營運方式,其營運成效相當良好。而這樣管銷分離的經營模式目前已經在大陸、韓國及日本等……亞洲地區急遽的擴張。而本研究使用Sproles & Kendall's (1986)的CSI量表(Consumer Style Inventory, CSI)」,探討學生於招商式賣場與非招商式賣場間,其消費者決策型態(Consumer decision-making styles)有何差異。
許多學者進而提出將其八種消費者購買決策型態,用實用性購物風格及享樂性購物風格進行分類:完美主義型、價格意識型、過多資訊迷惑型及粗心衝動型,歸屬於實用性購買;品牌意識型、休閒娛樂型、新奇流行型及習慣忠誠型歸納為享樂性購買。
而本研究將採用階層驗證性因素分析,分析學生購買3C產品時,在不同經營型態的賣場裡,其消費者購買決策型態之異同,並探討學生是否有傾向的購物風格(Shopping Style)。
研究結果發現:在消費者決策型態的部分,以不同賣場類型而言,學生在招商式賣場跟非招商式賣場的消費者決策型態有所差異,並且其購買決策順序亦不相同。而不同人口統計變數也會造成消費者決策型態有所差異,且購買決策順序亦不相同。同時研究亦發現,學生的消費者決策型態明顯偏向享樂性購物。
In recent years, 3C industry is flourishing, and channel become diversify. The shop-rented 3C mall, a new type of 3C mall that differ from the traditional business model, rise after 1996, and it is concentrated in many small and medium stores within a shopping mall. In recent years, shop-rented 3C mall developed rapidly and spread to Asian countries (eg: China, Korea and Japan). This research uses Sproles & Kendall's (1986) CSI Scale to explore the differences of the student’s consumer decision-making style in the shop-rented 3C mall and non-shop-rented 3C mall.
In addition, many researchers have also suggested that this eight type of consumer decision-making styles can be divided into two group: perfectionism and high quality consciousness, price or value consciousness, confusion from overchoice and impulsiveness and carelessness are the utilitarian shopping style; rand conscious and price -equals-quality, novelty and fashion consciousness, recreational and hedonistic shopping consciousness and habitual, brand-loyal orientation are hedonic shopping style. And this study uses the Hierarchical Confirmatory Factor Analysis (HCFA) of Structural Equation Modeling (SEM) to analysis the differences between the consumer decision-making style and also to explore whether students have a tendency to shopping style.
The results showed that it is different for student’s decision-making style between shop-rented 3C mall and non-shop-rented 3C mall. And different demographic variables also Influence consumer decision-making style. We also study also found that students are clearly biased hedonic shopping style.
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