本研究旨在瞭解飛機修理廠之修護人員對知識管理之需求，以建構知識管理平台之架構，以橫斷式研究法進行問卷調查。問卷共發出405份，回收366份，有效回收問卷362份，有效回收率89.4%。研究結果發現： 飛機修護人員大多為青年，教育程度中等的男性，其知識管理現況情形並不良好，工作單位的知識管理促動要素不佳，知識管理活動應用情形也不夠積極。不同部門之飛機修護人員的知識管理現況、知識管理促動要素，以及知識管理活動應用情形確實有差異。建議未來應對管理人員和修護人員進行教育訓練，並在日常工作中進行知識的分享和討論。

The purpose of this study is to investigate and realize the status and requirement of knowledge management from the aircraft repair station technicians, to establish the structure of knowledge management. The tool of this study is the cross section research. The number of distributed questionnaire is 405 and the return number is 362 of 366. The value rate is 89.4%.
The result of research: the aircraft maintenance technicians are male and graduated from college almost, also poor of knowledge management, shortage of knowledge management improvement factors and knowledge management activities implementation. There are discrepancy status and result among different departments on these areas. To suggest that educate the management levels and technicians, also discuss and share the experience of knowledge management areas activities during daily process in the future.

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