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研究生: Claudio Batistuta Purnama
Claudio Batistuta Purnama
論文名稱: A CASE STUDY OF MARKETING STRATEGIES FROM AN ONLINE LANGUAGE-LEARNING PLATFORM IN TAIWAN DURING THE PANDEMIC ERA
A CASE STUDY OF MARKETING STRATEGIES FROM AN ONLINE LANGUAGE-LEARNING PLATFORM IN TAIWAN DURING THE PANDEMIC ERA
指導教授: 謝劍平
Joseph C.P. Shieh
劉代洋
Day-Yang Liu
口試委員: 鄭仁偉
Jen-Wei Cheng
Hsin-Fang Hsu
Hsin-Fang Hsu
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理學院MBA
School of Management International (MBA)
論文出版年: 2022
畢業學年度: 110
語文別: 英文
論文頁數: 40
外文關鍵詞: Online Marketing Strategies, Language learning platforms, Pandemic era
相關次數: 點閱:221下載:5
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The purpose of this study is to find out whether this post-pandemic era has affected students or common people interest in learning from the comfort of their home. The year is 2021 where offline learning or face to face study seems archaic due to the growing number of pandemic victims all around the world. People prefer to stay at home to work, to eat, and even to study, rather than going out and risked a grave exposure from the virus as the roots of said pandemic per se. This rapid changes of lifestyle certainly made a compelling impact towards the education industry around the world, thus borne the online learning platform all around the globe. The ramifications from this seemingly blooming industry is that, more and more people are made aware of the possibility and the availability of learning from the comfort of our home.
Come online language-learning platform in Taiwan. Language is the act of conveying messages from one speaker to another, commonly using words and gestures. Language is and important part of people’s daily lives as it makes it easier for them to relay their message and intentions to work together in accomplishing certain task. Thus language learning is relevant especially when people are working from the comfort of their home to fulfill their duties in their specified workplace. Online language learning then becomes more relevant than ever in a sense that people need to learn certain language to interact with their coworkers or just for the sake of learning new language.
The seemingly blossomed online language learning platforms as an industry, then motivates scholars such as myself to find out what marketing strategies, these online language learning platform employs, to differentiate themselves from one another, then to compare and analyze them to find out which marketing strategies is best suited for Taiwanese demographics. The data required for this research will be collected from the one of many online language learning platforms based in Taiwan, by using the qualitative method to measure the intangible elements that’s expected to arise when researching about marketing strategies topics.

Contents Chapter 1 8 1.1 Motivation and background 8 1.2 Research Goal and Objectives 9 1.3 Research Structure 9 Chapter 2 11 2.1 Marketing Strategies 11 2.2 Online Marketing Strategy 12 2.3 Social Media and Advertisements Impact on Brand Equity 13 2.4 Promotion Mix on Brand Equity 14 2.4.1 Advertisment Significance on Brand Equity 14 2.4.2 Sales Promotion on Brand Equity Significance 14 2.4.3 Personal Selling on Brand Equity Significance 14 2.4.4 Significance of Public Relations on Brand Equity 15 2.4.5 Significance of Direct Marketing on Brand Equity 15 2.5 Customer Perception Towards Online Marketing Strategy 15 2.6 Conclusion 16 Chapter 3 17 3.1 Participants 17 3.2 Research Design Framework 17 3.3 In-Depth Interview Methodology, Interviewees, and Research Questions 17 3.3.1 In-Depth Interview 17 3.3.2 Interviewees 18 3.4 Research Questions 18 Chapter 4 20 4.1 Language Learning Buxiban (Cram Schools) in Taiwan 20 4.2 Covid-19 Impact on Buxiban (Cram Schools) in Taiwan 21 4.3 Company Introduction – Word Up Taiwan 23 4.4 Word Up Taiwan SWOT analysis 26 Chapter 5 28 5.1 Marketing Strategy 28 5.2 Social Media Marketing Tools 31 5.3 Offline Marketing 31 5.4 Pricing Strategy 32 5.5 Problems and Challenges 32 5.6 Future Plans 33 Chapter 6 34 6.1 Conclusion 34 6.2 Recommendation 35 6.3 Research Limitation and Future Studies 36 References 37

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Online references
https://bsb.kh.edu.tw/
https://international.thenewslens.com/article/151831
https://notatravelclub.com/what-exactly-is-a-buxiban/
http://www.toefl.com.tw/iBT/pdf/20180527_young_students.pdf

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