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研究生: 黎偉拉
Omar - Rivera
論文名稱: 企業發展競爭優勢--以CERVECERIA NACIONAL DOMINICANA公司為例
A CASE STUDY ON DEVELOPING A COMPETITIVE ADVANTAGE AT CERVECERIA NACIONAL DOMINICANA
指導教授: 劉代洋
Day-Yang Liu
口試委員: 陳俊男
Chun-Nan Chen
許馨方
Hsin-Fang Hsu
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理學院MBA
School of Management International (MBA)
論文出版年: 2014
畢業學年度: 102
語文別: 英文
論文頁數: 60
中文關鍵詞: 競争力競爭優勢競争
外文關鍵詞: competitiveness, competitive advantage, core competencies, competition
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The Dominican brewer producer Cerveceria Nacional Dominicana (CND) is one of the most successful firms in the Dominican Republic with sales of some US$370 million with a distribution network that has 18 primary routes, ranging from plants to distribution centers and 451 secondary routes from distribution centers to customers. CND’s competitive advantages are Branding, Connection with its customers, Market Leadership and Product Portfolio. While competitors strive to remain in the market, CND’s strong position – an 87% of market share – confirms the firm’s commitment of producing and marketing goods and services with the highest quality, committed to customers and consumers and the national development.
CND’s competitive advantages are achieved with a combination of high quality, efficiency, innovation and customer responsiveness.
Efficiency
Its manufacturing plant, with a production capacity of 4 million hectoliters per year, currently has the necessary clearances to support the growth in the medium term. Starting from 2009, the company concentrated its manufacturing operations in CND’s manufacturing plant, leaving its other plant, Bohemia (CBSA), which had a production capacity of 0.5 million hectoliters of capacity, solely as sales and distribution center.
Quality
Optimal consumption’s temperature -2 degrees Celsius, far below the usual elsewhere.
In year 2002 CND received the ISO 9001 version 2000 in quality and ISO 14001 version 1996 environmental certifications as a guarantee of excellence in industrial activity.
Innovation
Always innovative, CND offers consumers the best taste in innovative presentations, and surprise them with promotional and communicative actions that set the standard of excellence.
Customer Responsiveness
CND’s high quality products and services had led the firm to earn consumers’ preference in Dom. Rep.; right now it has 87% of market share. Even after Ambev Dominicana entered the market in 2004 with its popular brand Brahma Beer, CND still holds number 1 position in people’s choice.

Chapter I Introduction 1.1Research Background and Motivation 1.2Research Purpose 1.3Research Content and Flowchart Chapter II Literature Review 2.1Measuring Competitiveness 2.2The Roots of Competitive Advantage 2.3Building Core Competencies 2.3.1The Four Criteria of Sustainable Competitive Advantage 2.3.2Value Chain Analysis 2.4The Building Blocks of Competitive Advantage 2.5The Durability of Competitive Advantage 2.6Competitive Rivalry and Dynamics 2.6.1Intensity of Rivalry among Competitors 2.6.2A Model of Competitive Rivalry 2.6.3Interfirm Rivalry 2.6.4Likelihood of Attack 2.6.5Likelihood of Response 2.6.6Competitive Dynamics Chapter III Research Methodology 3.1Research Design 3.1.1Data Collection 3.1.2Data Analysis 3.2Interview Information Chapter IV Industry Analysis and Company Introduction 4.1Industry Analysis 4.1.1Definition of Beer 4.1.2Beer Industry Overview 4.1.3Beer Industry Statistics 4.1.4Beer Industry’s Five Forces Analysis 4.2Company Introduction 4.2.1CND’s Vision 4.2.2CND’s Mission 4.2.3CND’s Organizational Structure 4.2.4CND’s Production Process 4.2.5CND’s SWOT Analysis Chapter V Case Study Analysis 5.1Early Company History 5.2CND’s Financial Statement 5.3Product Portfolio 5.4Presidente Beer [President] 5.5Analysis of CND’s competitiveness 5.5.1CND’s Roots of Competitive Advantage 5.5.2CND’s Building Blocks of Competitive Advantage 5.5.3CND’s Competitive Advantage 5.5.4CND’s Competitive Rivalry 5.5.4.1Facing competition 5.5.5Going Global: Future Planning Chapter VI Conclusion and Recommendations 6.1Conclusion 6.2Recommendations References

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