公共工程的推動與執行涉及單位相當多，溝通協調的成效，對工程成果影響非常深遠。於工程生命週期中，屬規劃設計階段的影響最大。於規劃設計階段能執行有效的溝通管理，將能大幅降低後續階段中頻頻變更設計、界面無法統合、工程缺失等情況之發生。
有鑑於此，本研究透過專家訪談及個案研究，以掌握國內工程顧問公司執行規劃設計專案於各階段所產生的溝通衝突源及溝通管理的重點。以建構一套適用於國內工程顧問公司之規劃設計專案溝通管理模式。此模式包括：一、籌備作業 二、溝通規劃 三、執行資訊傳達 四、績效報告 五、設計成果的展示與回饋 六、利益相關者的管理等六個過程。並配合規劃設計作業程序，研擬每個過程之溝通管理手段。
期能藉由此溝通管理模式之建立與推展，有效協調及整合規劃設計專案工作之執行，統合各界面所發生之問題，確實作好進度、成本、品質之管控，讓規劃設計專案之管理工作更為有效率且有條不紊，以確保專案管理目標的實現。

There are quite a lot of authorities involved in impetus and implementation of public construction, and effects of communication and coordination deeply influence construction result. In construction life cycle, it is mostly influenced during planning design stage. As long as communication management can be effectively carried out during planning design stage, situations occurred during follow-up stages including frequent design modification, interface coordination failures, construction defaults…etc. can be largely reduced.
In view of above, this study is for the purpose of controlling the points of communication conflict sources and management resulting from each stage of planning design project performed by local engineering consultants companies by means of interviews with professionals and studies of respective case so as to establish a suite of communication management model applicable to planning design projects of local engineering companies. The six processes as follows are comprised in this model: 1.Advance Work 2.Communication Planning 3.Information Transmission/Distribution Implementation 4.Performance Reporting 5.Design Result Presentation and Feedback 6.Stakeholders Management.
Simultaneously, this study is also to plan measures of communication management for each process in cooperation with planning design operation procedure.
It is expected to coordinate the problems arisen from each interface in implementation and integration of Planning & Design project by means of establishment and development of the model, to carry out thoroughly the control of progress, cost estimate and quality, and to make Planning & Design project management more efficient and methodical so as to ensure the accomplishment of objective for project management.

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