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研究生: 邱安玲
Angelin
論文名稱: 五大性格、享樂動機和功利動機對訂閱意願的影響, 以品牌態度為中介因素(印尼Spotify用戶研究)
The Influence of Big Five Personality, Hedonic Motivation, and Utilitarian Motivation on Subscribe Intention with Brand Attitude as Mediation Factor (The Study of Spotify User in Indonesia)
指導教授: 魏小蘭
Hsiao-Lan Wei
口試委員: 魏小蘭
Hsiao-Lan Wei
朱宇倩
Yu-Qian Zhu
楊傳凱
Chuan-Kai Yang
學位類別: 碩士
Master
系所名稱: 管理學院 - 資訊管理系
Department of Information Management
論文出版年: 2023
畢業學年度: 111
語文別: 英文
論文頁數: 96
中文關鍵詞: 五大性格享樂動機功利動機品牌態度訂閱意願
外文關鍵詞: Big five variables, Hedonic motivation, Utilitarian motivation, Brand attitude, Subscribe intention
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本研究檢驗五大性格特質(神經質、外向性、親和性、盡責性、經驗的開放性),線上流音樂的訂閱動機和品牌態度對訂閱優惠音樂意願的影響。 本研究採用定量研究方法。 本研究對象是印尼 Spotify 用戶, 使用調查問卷的工具。 調查問卷使用序數量表排列和封閉式問題,即六答案偏好級的Likert量表。 親和性和經驗的開放性正向得影響享樂動機,但價值不顯著。 外向性正向得影響功利動機,但結果價值不顯著。 享樂動機和功利動機對品牌態度的影像顯示正向和顯著的影響。享樂動機和功利動機對訂閱意願顯示不同的影響結果。 享樂動機對訂閱意願的影響是負向和不顯著,而功利動機變量對訂閱意願有最高的影響結果。在調解部分,品牌態度負向得調解享樂動機和音樂訂閱的意願。 相比之下,在調節功利動機和音樂訂閱意願,品牌態度產生中等正向價值。這表明品牌態度減少訂閱意圖中的享受快樂、幸福和購物想法動機。 相比之下,在調節功利動機和音樂訂閱意願,品牌態度產生中等正向價值。


This study examines the influence of big five variables (neuroticism, extroversion, agreeableness, conscientiousness, openness to experience dimensions), subscribe motivations, and brand attitude toward subscribe intention. This research uses quantitative research approach. The sample target of this research is Spotify subscribers in Indonesia. The questionnaire is the instrument of this research, and it is arranged with closed questions based on an ordinal scale, which is Likert Scale with six level answer preferences. Agreeableness and Openness positively influenced hedonic motivation with insignificant effect. Extroversion positively influenced utilitarian motivation with insignificant effect. Hedonic Motivation and Utilitarian Motivation positively and significantly influence Brand Attitude. The study results also showed that Hedonic Motivation and Utilitarian Motivation has different influence value on Subscribe Intention. Hedonic motivation has negative and insignificant effect on Subscribe Intention, while Utilitarian Motivation has the highest influence value on Subscribe Intention. In terms of mediation effect, Brand Attitude negatively mediates Hedonic motivation on Subscribe Intention. It shows that Brand Attitude lowered the motivation to enjoy pleasure, happiness, and shopping ideas in Subscribe Intention. In contrast, Brand Attitude mediated Utilitarian Motivation on Subscribe Intention in positive direction.

ABSTRACT ii LIST OF TABLES vii LIST OF FIGURES viii CHAPTER I 1 INTRODUCTION 1 1.1 Research Background 1 1.2 Problem Statement and Research Questions 8 1.3 Research purposes 8 1.4 Thesis Organization 9 CHAPTER II 10 THEORETICAL BACKGROUND 10 2.1 Online Music Streaming 10 2.2 Big Five Personality 12 2.2 Hedonic Motivation 19 2.3 Utilitarian Motivation 21 2.4 Brand Attitude 22 2.5 Subscribe Intention 24 CHAPTER III 26 HYPOTHESIS 26 3.1 The Effect of Neuroticism on Hedonic Motivation 27 3.2 The Effect of Extroversion on Hedonic Motivation 27 3.3 The Effect of Agreeableness on Hedonic Motivation 28 3.4 The Effect of Conscientiousness on Hedonic Motivation 29 3.5 The Effect of Openness to Experience on Hedonic Motivation 30 3.6 The Effect of Neuroticism on Utilitarian Motivation 31 3.7 The Effect of Extroversion on Utilitarian Motivation 32 3.8 The Effect of Agreeableness on Utilitarian Motivation 33 3.9 The Effect of Conscientiousness on Utilitarian Motivation 34 3.10 The Effect of Openness to Experience on Utilitarian Motivation 35 3.11 The Hedonic Motivation Influence on Brand Attitude 35 3.12 The Hedonic Motivation Influence on Subscribe Intention 36 3.13 The Utilitarian Motivation Influence on Brand Attitude 38 3.14 The Utilitarian Motivation Influence on Subscribe Intention 38 3.15 The Effect of Brand Attitude on Subscribe Intention 39 3.16 The Mediation Effect of Brand Attitude on Hedonic Motivation toward Subscribe Intention 40 3.17 The Mediation Effect of Brand Attitude on Utilitarian Motivation toward Subscribe Intention 40 CHAPTER IV 42 RESEARCH METHODOLOGY 42 4.1 Analysis Approach 42 4.2 Research Population and Sample 43 4.3 Data collection technique 44 4.4. Questionnaire Development 44 4.5 Common Method Bias (CMB) & Non-Response Bias 48 4.5.1 Common Method Bias (CMB) 48 4.5.2 Non-Response Bias 49 CHAPTER V 52 DATA ANALYSIS AND RESULTS 52 5.1 Demographic Description 52 5.2 Factor Loadings and Indicator Reliability 54 5.3 Hypothesis Test and Path Coefficient Results 57 CHAPTER 6 60 DISCUSSION AND CONCLUSION 60 6.1 Discussion 60 6.2 Implication 64 6.3 Limitation and Further Study 66 6.4 Contribution of Research Results to Research, Business, and Consumers 67 6.5 Conclusion 68 REFERENCES 79

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