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研究生: LE THI TUYET
LE - THI TUYET
論文名稱: Effect of Corporate Social Responsibility Information in a Recruitment Brochure on Job Seeker`s Intention to Organizations
Effect of Corporate Social Responsibility Information in a Recruitment Brochure on Job Seeker`s Intention to Organizations
指導教授: 葉穎蓉
Ying-Jung Yeh
口試委員: Day-Yang Liu
Day-Yang Liu
Jen-Wei Cheng
Jen-Wei Cheng
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2017
畢業學年度: 105
語文別: 英文
論文頁數: 82
中文關鍵詞: Corporate social responsibilityapplicant intentionhuman resourcerecruitment strategyorganizational attractivenessperceived CSRrecruitment brochures
外文關鍵詞: Corporate social responsibility, applicant intention, human resource, recruitment strategy, organizational attractiveness, perceived CSR, recruitment brochures
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  • Corporate social responsibility (CSR) becomes a source of competitive advantages of enterprises in attracting high quality human resources as well as job applicants. Understanding a relationship between CSR and applicant intention is vital for companies in releasing effective recruitment strategies. This empirical study explores influences of level of CSR information provided in a job advertisement on job seekers` intention to organizations through multiple aspects. Three levels of without CSR information, implicit CSR information, and explicit CSR information were designed in three experiments to collect data from participants via questionnaire survey. The collected sample of 225 data were then analyzed to test the proposed hypotheses. The analytical results supported the hypotheses that (1) perceived CSR is higher when CSR information posted in the recruitment brochure; (2) perceptions of organizational attractiveness is higher when CSR information posted in the recruitment brochure; (3) a relationship between a level of CSR information and intention of applying for job is mediated by perceptions of organizational attractiveness; (4) a relationship between a level of CSR information and intention of applying for job is mediated by perceived CSR; and (5) perceived CSR is positively related to perceptions of organizational attractiveness and intention of applying for job. Findings of this study suggest that CSR information should be provided in recruitment brochure as much as possible. In practice implementation, findings of this study provide company managers with comprehensive references in choosing an effective human resource strategy policy.


    Corporate social responsibility (CSR) becomes a source of competitive advantages of enterprises in attracting high quality human resources as well as job applicants. Understanding a relationship between CSR and applicant intention is vital for companies in releasing effective recruitment strategies. This empirical study explores influences of level of CSR information provided in a job advertisement on job seekers` intention to organizations through multiple aspects. Three levels of without CSR information, implicit CSR information, and explicit CSR information were designed in three experiments to collect data from participants via questionnaire survey. The collected sample of 225 data were then analyzed to test the proposed hypotheses. The analytical results supported the hypotheses that (1) perceived CSR is higher when CSR information posted in the recruitment brochure; (2) perceptions of organizational attractiveness is higher when CSR information posted in the recruitment brochure; (3) a relationship between a level of CSR information and intention of applying for job is mediated by perceptions of organizational attractiveness; (4) a relationship between a level of CSR information and intention of applying for job is mediated by perceived CSR; and (5) perceived CSR is positively related to perceptions of organizational attractiveness and intention of applying for job. Findings of this study suggest that CSR information should be provided in recruitment brochure as much as possible. In practice implementation, findings of this study provide company managers with comprehensive references in choosing an effective human resource strategy policy.

    TABLE OF CONTENTS ABSTRACTi ACKNOWLEDGEMENTSiii TABLE OF CONTENTSiv LIST OF FIGURESvi LIST OF TABLESvii CHAPTER 1: INTRODUCTION1 1.1 Research Background1 1.2 Research Objectives3 1.3 Structure of the Study3 CHAPTER 2: LITERATURE REVIEW4 2.1 CSR Information and Organizational Attractiveness and Perceived CSR4 2.2 CSR Information and Applicant Intentions with the mediation of Perceived CSR and Organizational Attractiveness5 2.3 Perceived CSR and Organization Attractiveness and Intention of Applying for job6 CHAPTER 3: RESEARCH METHODOLOGY8 3.1 Research Design8 3.2 Research Framework14 3.3 Measurement16 3.3.1 Independent Variable16 3.3.2 Dependent Variable16 3.3.3 Control Variable17 3.4 Questionnaire18 3.5 Procedure and Sample19 3.6 Analyses Techniques21 CHAPTER 4: ANALYTICAL RESULTS22 4.1 Demographic Analysis22 4.2 Validity and Reliability Analysis25 4.2.1 Validity Analysis25 4.2.2 Reliability Analysis26 4.3 Difference Analysis of Dependent Variables with CSR Level27 4.4 Correlation Analysis29 4.5 Results of Hypothesis Testing30 CHAPTER 5: DISCUSSION36 5.1 Discussion of the Findings36 5.2 Limitation and Future Research Direction38 REFERENCES39 APPENDIX A: QUESTIONNAIRES IN ENGLISH LANGUAGE43 Appendix A.1 Questionnaire of V-Milk Company43 Appendix A.2 Questionnaire of H-Milk Company48 Appendix A.3 Questionnaire of T-Milk Company53 APPENDIX B: QUESTIONNAIRES IN VIETNAMESE LANGUAGE58 Appendix B.1 Questionnaire of V-Milk Company58 Appendix B.2 Questionnaire of H-Milk Company63 Appendix B.3 Questionnaire of T-Milk Company68

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