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研究生: 蔡孟軒
Meng-Hsuan Tsai
論文名稱: 消費者類型、心理模擬和消費者賦權對廣告態度的影響
The Effect of Consumer Type, Mental Simulation and Consumer Empowerment on Advertising Attitude
指導教授: 葉明義
Ming-Yih Yeh
口試委員: 黃崇興
Chung-Hsing Huang
李永輝
Yung-Hui Lee
鄭仁偉
Jen-Wei Cheng
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2020
畢業學年度: 108
語文別: 中文
論文頁數: 28
中文關鍵詞: 心理模擬樂觀主義悲觀主義消費者賦權廣告態度
外文關鍵詞: Mental Simulation, Optimism, Pessimism, Consumer Empowerment, Advertising Attitude
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網路時代的蓬勃發展使數位廣告充斥於我們的生活中,廠商在投放廣告時若能針對消費者類型精準投遞訊息,將能提高廣告投放效益。因此本研究旨在探討樂觀與悲觀消費者這兩種類型的消費者在面對不同的心理模擬廣告訊息時,對於廣告的態度是否會有所不同。研究結果發現,樂觀消費者在面對結果導向廣告訊息下會比過程導向廣告訊息產生較佳的廣告態度;悲觀消費者在面對過程導向廣告訊息下會比結果導向廣告訊息產生較佳的廣告態度(實驗一)。接著,我們加入消費者賦權的變數發現,當樂觀消費者在感受到的賦權程度較高時,面對結果導向廣告訊息會比過程導向廣告訊息產生較佳的廣告態度;當悲觀消費者在感受到的賦權程度較低時,面對過程導向廣告訊息會比結果導向廣告訊息產生較佳的廣告態度。樂觀消費者在感受到的賦權程度低時與悲觀消費者在感受到賦權程度高時,心理模擬對廣告態度的效果則皆不會存在(實驗二)。


Due to the vigorous development of the Internet era, digital advertisements are glutted with people's lives. If firms can accurately deliver messages according to the consumer type when releasing advertisements, it may improve the effectiveness of advertising. Therefore, the main purpose of current research is to distinguish the different effect between consumer type and mental simulation message on advertising attitudes. We find that optimistic consumers will have more positive advertising attitudes when they see outcome-focus messages than process-focus messages. On the other hand, pessimistic consumers will have more positive advertising attitudes when they see process-focus messages than outcome-focus messages (Study 1). Further, we add consumer empowerment as an addition factor to focus on the relationship between consumer type, consumer empowerment, and mental simulation. When optimistic consumer with higher degree of empowerment, they will have more positive advertising attitudes when they see outcome-focus messages than process-focus messages. On the other hand, when pessimistic consumer with lower degree of empowerment, they will have more positive advertising attitudes when they see process-focus messages than outcome-focus messages. However, there is no significant effect of mental simulation on advertising attitudes when optimistic consumer with lower degree of empowerment and pessimistic consumer with higher degree of empowerment (Study 2).

摘要 Abstract 目錄 第一章 緒論 第一節 研究動機 第二節 研究背景與目的 第二章 文獻回顧 第一節 心理模擬 第二節 樂觀與悲觀 第三章 實驗一:消費者類型與心理模擬對廣告態度之影響 第一節 前測 第二節 實驗流程 第三節 結果分析 第四節 結論 第四章 實驗二:消費者類型、心理模擬和消費者賦權對廣告態度之影響 第一節 前測 第二節 實驗流程 第三節 結果分析 第四節 結論 第五章 結論與建議 第一節 研究貢獻 第二節 管理意涵 第三節 研究限制與未來建議 參考文獻

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全文公開日期 2025/06/10 (國家圖書館:臺灣博碩士論文系統)
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