本研究針對手持式條碼掃描器的視覺使用舒適性與觸覺使用舒適性進行研究，探討不同的手柄形態是否會造成使用者不同的舒適感受，以改善目前的手持式條碼掃描器之形態設計，提升使用者滿意度。本研究包含兩個實驗部分：(1) 現有的手持式條碼掃描器舒適度調查：進行視覺、觸覺與共感覺的舒適度調查，分析使用者對握拿舒適度的需求與反應操作時所遇到的問題，將其分析結論做為實驗驗證的設計依據；(2) 驗證實驗：將前測實驗之結果，與相關文獻研究整理，進行驗證實驗。
驗證實驗採2（使用經驗）x 3（條碼掃描器手柄形態）雙因子組間之實驗方法進行。「使用經驗」分為有使用過條碼掃描器與無使用過條碼掃描器兩種。「條碼掃描器手柄形態」分為三款：(1) 靠近扳機處的手柄兩側做隆起：主要幫助姆指握拿定位與區隔食指與中指位置；(2) 靠近扳機處下方的手柄做凸緣：主要區隔中指握拿位置與扳機隔開；(3) 機身後方虎口握拿處的手柄做凹陷弧度：主要握拿方式更服貼於手掌。透過實驗可得任務的操作績效、工作負荷指標NASA-TLX主觀量測評估與使用者主觀滿意度評估之結果。
研究結果：(1) 視覺認知舒適性與觸覺認知舒適性有不相關聯性存在；(2)手持式條碼掃描器之手柄形態以有弧度為佳，在視覺上與觸覺上對於流線感的造形都有舒適的回饋；(3) 手持式條碼掃描器之手柄形態，以「扳機處手柄兩側隆起」與「虎口握拿處手柄凹陷弧度」之設計對使用者握拿舒適滿意度較高；(4) 手持式條碼掃描器之扳機回饋感舒適度高時，對使用者在握拿手柄時的手掌壓迫較低，食指的疲勞負擔也會降低。

The purpose of this study is to investigate the visual comfort and the tactile use comfort regarding hand-held bar code scanner. That is, to explore whether whether different grip design styles will cause users different degrees of comforts. By so doing can help improve the current handheld bar code scanner designstyles and at the same time increase user satisfaction. The study involved two experiments: (1) the survey of grip comfort pertinent to existing handheld bar code scanner: To investigate visual, tactile, and synesthesia comfort. The analysis of user requirements and potential problems encountered during the task operations to be used as the design bases for the verification experiment; (2) Validation experiment: The results generated from the previous survey together with relevant literature studies can be summarized tohelo conduct the validation experiment.
The verification experiment adopted a 2 (user experience) x 3 (barcode scanner handle design style) between-subject design. The variable of "user experience" was divided into to user groups, i.e., users who have been used and have not been used the barcode scanner. The variable of " barcode scanner handle design style" were divided into three groups. The first design is the uplift design on both sides of the handle near the trigger position: It can help user thumb grip to locate the right position and separate the positions of index finger and middle finger. The second design is to add a uplift design on the lower position of the trigger: It can help separate the middle finger position from the trigger. The third design is to add a concave design on the upper position of the hand grip: It can help the user's hand to tightly hold the barcode scanner handle. In the experiment, teh data regarding users' task performance, NASA-TLX, and subjective assessment of satisfaction were collected for further analysis.
The generated results revealed that: (1) There exists no significant relationship between the perception of visual and tactile comforts; (2) Users felt that the design of hand-held bar code scanner should have curvy handle. This is because the curvy style can provide users with both the feedbacks of visual and tactile comforts; (3) Users felt that both "the uplift design on both sides of the handle near the trigger position" and " the addition of a concave design on the upper position of the hand grip" of the hand-held bar code scanner handle design can provide users with higher satisfaction; (4) When the trigger of handheld barcode scanner provide users with better comfort feedbacks, users would feel that their palms could sense lower pressure and the fatigue of index finger can be reduced as well.

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