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研究生: Bui Minh Quan
Bui Minh Quan
論文名稱: 美容產品購買意願:以越南市場為例
BEAUTY PRODUCTS PURCHASE INTENTION: A CASE STUDY IN VIETNAM
指導教授: 劉代洋
Day-Yang Liu
口試委員: 鄭仁偉
Jen-Wei Cheng
許 馨 方
Hsin-Fang Hsu
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理學院MBA
School of Management International (MBA)
論文出版年: 2020
畢業學年度: 109
語文別: 英文
論文頁數: 57
中文關鍵詞: Beauty ProductsPurchase IntentionInfluential FactorsConsumers
外文關鍵詞: Beauty Products, Purchase Intention, Influential Factors, Consumers
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  • Vietnam is one of the fastest growing countries and markets for beauty products, therefore, penetrating this market can bring tremendous benefits. This study aims to look at the purchase intention of Vietnamese consumers to have more in-depth knowledge of the factors that influence the consumers motivation and purchase intention of consumers with regards to social and professional impact as well as five important influential factors that affect consumers intention to buy. The study deploys the case study method of research, with data collection from in-depth interviews from 7 interviewees of different genders, occupation, income level. The questions that are asked of the interviewees include: specific questions regarding their habits of using beauty products, the social influence of their surroundings on their usage of skincare products, the requirements of how to present themselves in a certain manner according to their occupation, specific questions about the five factors of influence, that were studied in past research, and their opinions on each factor’s importance to their purchase intention, the questions about purchase intention based on income are also included as a part of the five factors. Consequently, this research is able to look deeper into the attributes that are required from the influential factors, from a Vietnam society setting. For each factor, more details of the expectation consumers are discovered as the informants from the Cases expressed their points of view on the subject. The major findings of this study are the fact that the interviewees are able to point out which specific features and requirements that they are expecting from a manufacturer or how they want the product to be marketed and concentrated, also, what aspects are not needed and unnecessary. The result findings can be beneficial to researchers, marketers, product manufacturers or anyone interested in getting to know consumers’ purchase intention on a deeper level.


    TABLE OF CONTENT 6 CHAPTER 1: INTRODUCTION 9 1.1. Background and Motivation 9 1.2. Research Objectives and Questions 10 1.3. Thesis Contribution 12 1.4. Research Data Measurement 12 1.5. Research Structure 12 CHAPTER 2. LITERATURE REVIEW 14 2.1. Overview in Vietnam, Ho Chi Minh City 14 2.2. Beauty Product Consumption in Vietnam 14 2.3. Purchase Intention 16 2.4. Brand Name 16 2.5. Product Quality 17 2.6. Packaging 18 2.7. Price 19 2.8. Promotion 20 CHAPTER 3. RESEARCH METHODOLOGY 22 3.1. Research Design 22 3.2. Data Collection Method 24 3.3. Data Analysis 34 CHAPTER 4: RESEARCH FINDINGS 35 4.1 Research Question 1 35 4.1.1 Interviewees’ Beauty Product Consumption. 35 4.1.2 Vietnam’s Social and Professional Requirements on Appearance 35 4.2. Research Question 2. 37 4.2.1. Brand Name 37 4.2.2. Product Quality 39 4.2.3. Packaging 42 4.2.4. Price 44 4.2.5. Promotion 46 CHAPTER 5. CONCLUSION AND DISCUSSION 50 5.1. Conclusion 50 5.2. Limitations. 52 References 54

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