面對日趨激烈的競爭，愈來愈多的高層管理者試圖推動彈性的組織結構，並使員工獲得以參與授能為基礎的工作安排。以「團隊」為組織運作基本單位的觀念逐漸受到重視，取代以往階層級從屬關係為基礎的傳統組織型態。因此，如何讓組織中的員工組成的高績效團隊，在團隊中互相合作，使個人專長及工作潛能得以伸展，充分發揮團隊的精神與力量，就成為企業所迫切思考的作為。

在團隊建構經驗中表現最為成熟且能產生高績效的是『自主管理團隊』，自主管理團隊是組織發展中一種組織型態與技術，主要採用團隊的特性，但又具彈性與自主性。這種團隊有充分權力去決定與執行，成員擁有產品與服務等多方面專長，並且有充分的授權以分擔不同的管理與領導責任，擁有獨立處理業務進行的各種相關議題，包括其中的機制與功能在內。因此，『自主管理團隊』是一種能產生高績效的團隊型態，強調工作技能與任務的分配，成員對本身工作負責，實現其對團隊的義務，領導與管理權責的共享，溝通協調與互助合作的態度，共同營造未來願景與顧客滿意為主要內涵。

為了解自主管理團隊產生高績效的緣由，本研究透過相關文獻的檢閱並予以整理、分析，探討自主管理團隊的源起、意涵與特性及對組織產生之績效與利益。本研究由團體之意涵開始，進一步申論團體與團隊的不同，之後再針對團隊中的不同自主性，提出自主管理團隊的概念做分析。自主管理團隊的特點有扁平式的組織結構、共同參與的成員、任務導向的工作設計，另外也探討自主管理團隊的優缺點，進而歸納整理提出影響自主管理團隊績效的主要因素，並分析其內涵以了解彼此間之關係，從其互動關係中探究這些因素對自主管理團隊績效良劣產生的重大影響。

研究由組織架構與策略規劃兩方面進行組織設計，藉由觀察電子產品製造業之自主管理團隊做個案研究，由實例個案的自主管理團隊建置，印證這些變項的運作是否對自主管理團隊績效產生影響，不僅可以了解建構成功的自主管理團隊之實際作業情況，更可以作為公私組織管理者規劃類似團隊的參考。

Recently, the self-managed team has been recognized as the most flexible and high performance organization in the rapid chaning competition environment. Comparing to the traditional multi-level and multi-functional organizations, self-managed team gives employees a coplace cooperation opportunity, to have employees from different necessary disciplines, to motivate employees by empowerment, commitment, and involvement. Thus, it can employ the ideas of parallel, concurrent or synchronous operations, to gain trenmendous flexible and speed competition advantages.

In this study, a case company in electroic manufacturing industry is selected as the research subject. Self-managed teams are designed to replace the traditional multi-functional organization. Each self-managed team corresponds to a particular order from individual customer. The life cycle of a self-managed team can be separated into 7 milestones from the initiation of designing activities to finally stop production of the product.

The team forming process begins from the designing of organization and strategy planning. The research results not only can be a good reference to the real-world practitioners, but also provide a first-hand transition experience to the implementation of a self-managed team.

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