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研究生: 于宜均
Yi-Jun Yu
論文名稱: 公民持續參與G0V開源社群之動機-以生存、聯結與成長為觀點
Motivations of Citizens' Continuous Participation in the G0V Open Source Community : From the Existence, Relatedness, and Growth Perspective.
指導教授: 朱宇倩
Yu-Qian Zhu
口試委員: 黃世禎
Sun-Jen Huang
魏小蘭
Hsiao-Lan Wei
學位類別: 碩士
Master
系所名稱: 管理學院 - 資訊管理系
Department of Information Management
論文出版年: 2021
畢業學年度: 109
語文別: 中文
論文頁數: 93
中文關鍵詞: 開源軟體社群數位化公民ERG 理論公民參與持續參與動機
外文關鍵詞: Open Source Software Community, Digital citizenship, ERG theory, Citizen Participation, Motivation for Continuous Participation
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  • 近年來,數位公民利用開源軟體社群促使大眾參與公眾事務的模式逐漸廣為人知。G0V開源軟體社群藉由資訊科技,推動公民持續參與開源貢獻以強化公共事務,成為了翻轉公民參與形式的重要推手。尤其以「G0V開源軟體社群」以在國際間開源軟體社群中廣為人知。

    本研究使用質化研究方法,以G0V開源軟體社群成員為對象,探究成員持續參與動機。本研究針對五名當前仍持續參與G0V社群的成員作為主要研究對象,利用個案研究,探究該G0V開源軟體社群短期、中期、長期參與者如何透過持續投入社群活動解決開源軟體社群參與者流動性高的問題。另外,也會探討個人的生存需求、聯結需求與成長需求如何藉由社群參與者的持續投入產生交互作用,了解G0V對參與者個人動機所帶來的正向影響,探討其參與行為在社交、專案、個人等面向之影響與改變。

    本研究發現,G0V社群參與者的持續參與動機,受生存、聯結與成長需求強烈影響。首先,社交與專案能力能增強參與動機,但個人生活型態對持續投入也可能產生阻礙。另外,數位公民在選擇是否持續參與,與他人的聯結感將會反應在社交互動上。當獲得成情感與社交支持時,會產生價值觀積極改變與作為。再者,當專案產出具有價值與影響力又能達成利他行為時,參與意願會因此提升。故強化社群成員間交流互動,除得鞏固個人參與動機,亦能產生自我實現的感受。


    In recent years, digital citizens using the model of open-source software communities to encourage the public to participate in public affairs have gradually become widely known. The G0V open-source software community uses information technology to promote the continuous participation of citizens. It doesn’t only strengthen citizen engagement in public affairs but also becomes an important role in overturning citizen participation. "G0V Open Source Software Community" is rapidly known in the international open-source software community.

    This research uses qualitative research methods to explore members' motivation in continuous participation in the GOV open-source software community. Mainly focuses on five members that are still being participated in the G0V community as the main research objects. Case studies are used to explore how short-term, mid-term, and long-term participants can solve with high open-source software community members turnover rate problem via ERG theory (Existence Needs, Relatedness Needs, and Growth Needs Theory, ERG Theory). To keep digital citizenship participating in open-source software community activities. In addition, existence needs, relatedness needs, growth needs in ERG theory will come up interaction, even take the positive impact on the social, project, personal sides.

    According to the study results, the motivation of participants in the G0V community to continue to participate is strongly influenced by the need for ERG. First of all, social and project skills can enhance motivation to participate. However, personal life-model also would be a barrier to continuous engagement. Apart from this, when digital citizens consider whether to continue to participate, the bond between others will be reflected on social interaction. When citizens get emotional and social to support, it will produce positive changes in values and actions. On the other hand, when the project output more social value, influence, and can achieve altruistic behavior, the willingness to participate will also increase. So, promoting communication and interaction between open-source community members can consolidate personal motivation for participation, generates a sense of self-achievement.

    摘要 I ABSTRACT II 致謝 III 目錄 IV 表目錄 VII 圖目錄 VIII 第一章、緒論 1 1.1 研究背景與動機 1 1.2 研究問題與目的 4 1.3 研究範圍與流程 8 1.4 論文架構 9 第二章、文獻探討 10 2.1 數位公民(Digital Citizenship) 10 2.1.1 數位公民相關研究 11 2.2 開源軟體社群(Open Source Software Community) 14 2.2.1 開源軟體社群相關研究 14 2.3 動機(Motivation) 15 2.3.1 動機相關研究 15 2.4 ERG 理論(Existence needs, Relatedness needs, and Growth needs Theory, ERG Theory) 16 2.4.1 生存需求(Existence Needs) 17 2.4.2 聯結需求(Relatedness Needs) 17 2.4.3 成長需求(Growth Needs) 18 第三章、研究方法與架構 20 3.1 研究方法 20 3.1.1 個案研究 22 3.2 研究架構 23 3.2.1 ERG理論因素 24 3.2.2 持續參與 30 3.3 研究觀察重點與研究觀察對象 31 3.3.1 研究觀察重點 31 3.3.2 研究觀察對象 32 3.4 資料搜集與分析 33 3.4.1 資料蒐集 34 3.4.2 資料分析 36 第四章、個案描述 39 4.1 G0V開源社群概況 39 4.1.1 社群活動 40 4.2.1 G0V開源社群成員與理念價值 42 4.2 G0V開源社群協作與協同工具 46 4.2.1 開源社群協作 46 4.2.2 開源社群協同工具 47 4.3 G0V開源社群專案產出著名成果 52 第五章、個案分析 54 5.1 多重個案背景描述 54 5.1.1 長期投入者:U先生 54 5.1.2 中期投入者:L先生 54 5.1.3 中期投入者:C小姐 55 5.1.4 短期投入者:J先生 55 5.1.5 短期投入者:T先生 55 5.2 個案分析與發現 57 5.2.1 數位公民投入G0V開源社群個人動機 58 5.2.2 參與開源的親社會社交行為 60 5.2.3 社群專案活動中的自我實現 64 5.2.4 個案分析小結 71 5.3 個案分析總結 73 5.3.1 個案研究理論模型觀察成果 73 5.3.2 更多研究發現 75 第六章、研究結論與建議 80 6.1 結論與研究貢獻 80 6.1.1 研究結論 80 6.1.2 研究貢獻 81 6.2 研究限制與未來研究方向 84 6.2.1 研究限制 84 6.2.2 未來研究方向 85 參考文獻 86 中文文獻 86 英文文獻 86 網站資源 92

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