隨著資訊科技日新月異，企業組織對軟體功能的需求與依賴也日趨複雜，然而企業在開發資訊系統時，大多是透過專案的方式在進行，對於軟體品質的要求也越來越重視，而且專案績效也是專案成功的重要因素。因此，軟體開發專案成功與否，和專案績效的高低息息相關。
軟體開發專案都有一定的特徵，有指定的完成時間及成本限制，專案軟體開發成果必須符合一定的品質要求，要有高品質的軟體，就要有高品質的管理，工作人員和管理者必須能客觀瞭解流程和相關的工作產品，提供充足的資源，指派權責，訓練人員，界定並納入相關的關鍵人員，相關關鍵人員必須溝通以確保不符合問題逐步獲得解決，並且建立維護品質保證活動的記錄。組織資源的調配，往往是跨部門、跨企業的協調，軟體開發過程中，開發成員與使用者之接觸等互動過程對於專案績效有重要的影響，軟體開發專案的成功來自於團隊內外部的良好網絡互動關係。因此，本篇論文的主要目的在於探討品質保證與網絡關係，對專案績效的影響。
本研究藉由文獻探討，找出品質保證、網絡關係與專案績效的衡量變數。並以設計問卷方式蒐集資料，建立研究假說，從106份有效回收樣本的分析結果發現：品質保證與網絡關係各構念因素，對於專案整體績效皆有顯著相關。僅有工作產品品保作業和組織資源品保作業對於專案成本績效無顯著的影響。所以，落實工作產品品保作業，提供充足的資源，以執行流程與產品品質保證流程，並且有良好的專案團隊內、外部環境網絡關係，能使專案有更好的績效表現。

With the renewed information technology, businesses heavily demand and depend on more software functions, so businesses develop information systems in project manner. Moreover, the demands on information systems are stressed on their quality and the project performance, which is also a key factor to make a successful project. Hence, the success of software development projects closely relates to project performance.
There are certain features of software development projects, including the required completion time, cost limit and the conformity to quality requirements. Nevertheless, the high quality software demands on high quality management; that is, the workers and managers must provide sufficient resources, assign authorities, train personnel and define and include the related key person by the objective realization of procedures and related working products; furthermore, the related personnel must communicate with each other so as to ensure the inconformity to be resolved and the establishment of records concerning the quality assurance activities. The organizational resources are deployed through the negotiation of sectors and businesses. In the process of software development, the interactions between developers and users affect project performance greatly; meanwhile, the success of software development projects results from the good network interactions within development teams internally and externally. Hence, this thesis attempts to investigate the impacts of quality assurance and network relation on project performance.
Through the literature review, the measurement variables of quality assurance, network relation and project performance are identified. Moreover, the data collected via designed questionnaires survey are used to test the research hypotheses. The findings concluded from 106 valid questionnaires indicate that there is a correlation between factors of quality assurance and network relation and project performance; whereas, there is no correlation between work product quality and organizational resources quality assurances and project performance. Thus, the better project performance demands the committed work product quality assurance, provision of sufficient resources and the good internal and external network relations with professional teams in charge of execution of quality assurance procedures.

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