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研究生: 李國泉
Robert - Sanjaya Irawan
論文名稱: 不同策略型態下IT能力和供應鏈敏捷性之影響研究
Investigating the Relationship between IT Capability and Supply Chain Agility for Different Strategy Types
指導教授: 魏小蘭
Hsiao-Lan Wei
口試委員: 黃世禎
Shih-Chen Huang
朱宇倩
Yu-Qian Zhu
學位類別: 碩士
Master
系所名稱: 管理學院 - 資訊管理系
Department of Information Management
論文出版年: 2015
畢業學年度: 103
語文別: 英文
論文頁數: 89
中文關鍵詞: 供應鏈的敏捷性IT能力供應鏈策略理想配置
外文關鍵詞: Supply chain agility, IT capability, Supply chain strategy, Ideal profile fit
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  • 供應鏈敏捷性是公司的長期成功和持續性的一個重要因素,其原因為目前經營狀況的特性有許多變化且每一個客戶的需求存在差異,讓企業應該更靈敏的反應。如今,資訊科技(Information Technology)在供應鏈管理中的重要影響,是實現供應鏈整合和敏捷的推動者。但是,也有很多的研究對於IT能力對供應鏈管理的影響感到焦慮,因為許多研究表明,改善和進化IT已經迅速影響修改業務流程和供應鏈的敏捷性。
    建立在策略類型理論和結構研究,我們建議策略和六個IT能力元素之間相對合適,是一個關鍵以實現卓越的供應鏈敏捷性表現。我們進行了剖面誤差分析利用理想的'IT功能剖面“中四個供應鏈策略類型去研究更好的供應鏈敏捷性及最佳的IT能力剖面。本研究使用量化方法,探討結構和個別視角的框架。樣本數據的收集來自台灣和印尼的公司。此外,分析結果表明IT能力在整個供應鏈與戰略和IT能力是不同的-策略必須配合相關的供應鏈的敏捷性。這項研究還導致了兩個國家間IT能力和供應鏈敏捷性的顯著直接的影響。這樣一來,台灣和印尼幾乎有相似的觀點和結論。在結論中,這項研究代表了一種可以描述在不同的策略類型中供應鏈敏捷性與IT能力的影響新模式,即IT能力會影響供應鏈敏捷性的表現。


    Supply chain agility is an important element of a company's long term success and continuity, because the characterization of the current business situation that have many variations in demands make companies should be more responsive. Nowadays, information technology (IT) has important impact in supply chain management, as a facilitator in achieving supply chain integration and agility. But, many researchers still feel anxious with the impact of IT capability on supply chain management and the perception of IT as a competitive appliance in achieving supply chain agility. This is because many studies have shown that improvement and evolution of IT has quickly modified business processes and supply chain agility has been especially influenced.
    Building on strategy type theory and configurational research, we suggest that the relative fit among strategy and six IT capability profile elements are a key to achieve superior supply chain agility performance. We conducted a profile deviation analysis by using ideal ‘‘IT capability profiles” for four supply chain strategy types to investigate their best IT capability profile for better supply chain agility. Quantitative methodology is used in this study to explore the framework in the structural and individual perspectives. Sample data was collected from companies in Taiwan and Indonesia. Furthermore, the results indicate that IT capability differ across supply chain strategy and IT capability – strategy fit associated with supply chain agility. This study also has significant result in these two countries, so they have almost-similar opinion and conclusion that IT capability – strategy fit can affect the performance of supply chain agility. In conclusion, this study represent a new model that can describe the impact of IT capabilities in supply chain agility for different strategy types.

    摘要 i ABSTRACT ii ACKNOWLEDGEMENT iii TABLE OF CONTENTS v LIST OF FIGURES vii LIST OF TABLES viii 1. INTRODUCTION 1 2. THEORETICAL BACKGROUND AND HYPOTHESES 5 2.1 The Concept of Agility 7 2.2 Supply Chain Strategy 10 2.3 The Role of IT Capability in Achieving Supply Chain Agility 13 2.3.1 Internal Communication 15 2.3.2 External Connectivity 16 2.3.3 IT Agility 18 2.3.4 Managerial Skills 20 2.3.5 IT Usage in Supply Chain Process 21 2.3.6 Strategic Information Flows 25 2.4 Hypothesis 26 3. RESEARCH METHODOLOGY 30 3.1 Structured Questionnaire Development 30 3.2 Quantitative Data Collection 31 3.2.1 Taiwan Data Collection 31 3.2.2 Indonesia Data Collection 33 4. DATA ANALYSIS AND RESULTS 35 4.1 The Measurement Model 35 4.1.1 Taiwan Measurement Model 35 4.1.2 Indonesia Measurement Model 40 4.2 Hypothesis Testing and Results 43 4.2.1 Mean Score of Ideal Profile 44 4.2.1.1 Taiwan Data 44 4.2.1.2 Indonesia Data 45 4.2.1.3 Mean Comparison between Taiwan and Indonesia 45 4.2.2 Regression Model 48 4.2.2.1 Taiwan Data 48 4.2.2.2 Indonesia Data 51 5. DISCUSSION AND CONCLUSION 53 5.1 Discussion 53 5.2 Implication 55 5.3 Limitations and Future Research 58 5.4 Conclusion 60 6. REFERENCES 62 APPENDIX 1 74 APPENDIX 2 75 APPENDIX 3 77 APPENDIX 4 79

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