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研究生: 簡智弘
Chih-Hung - Chien
論文名稱: 群眾集資平台上的文案分析-探究促使大眾贊助的語言表現
Analysis of Project Pitches on Crowdfunding Platform-The Language that Persuades the Backers
指導教授: 陳献忠
Shian-Jung Chen
口試委員: 陳聖傑
Sheng-Jie Chen
鄭錦桂
Chin-Kuei Cheng
學位類別: 碩士
Master
系所名稱: 人文社會學院 - 應用外語系
Department of Applied Foreign Languages
論文出版年: 2017
畢業學年度: 105
語文別: 英文
論文頁數: 101
中文關鍵詞: 群眾集資籌資議案說服性語彙自然語言處理英文語言剖析器電腦閱讀
外文關鍵詞: crowdfunding, fundraising pitch, persuasive language, NLP, English parser, computer reading
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  • 群眾集資,一種向社會大眾尋求資金挹注的行為,已經成為企業家在尋求外在金援,好讓新事業能夠起步發展的一種熱門募資手段。有別於計畫申請書、學術論文、技術報告或專利文件等文類都已有特定的群體為受眾,且在撰寫時需遵循嚴謹的格式與規範;群眾集資的文案幾乎沒有模板可以參照。本研究致力於探究群眾集資圈裡,帶有推銷意味的文句特點、集資專案的行文潛規則,以及應用於其中具說服功能的語言表現。
    正由於集資文案缺乏常規框架可供效法,大多數標榜以字詞頻率、關鍵字、詞彙匯集、正規表示法為基礎原則的文體分析工具(如WordSmith和Sketch Engine),皆不足以掌握描繪說服性語彙的特色。本研究使用名為電腦閱讀器之自然語言處理(NLP)工具來剖析150個Kickstarter文案裡的所有句字,深入進到每個子句或片語中去發掘語言特性。主要的研究發現為:(1)破碎式寫作手法;(2)非正式與口語化;(3)凸顯稀有性和緊迫性;(4)頻繁使用強調式列舉;(5)採用複數人稱「我們」;(6)運用行動言詞;(7)重複與反覆性;(8)「你」的直接式稱呼;(9)反詰問句,以及(10)利用專家意見或媒體報導進行背書。


    Crowdfunding, the act of soliciting monetary support from the general public, has already become a popular approach for entrepreneurs to obtain external capital so as to get their new business off the ground. Unlike other genres such as grant proposals, academic essays, technical reports or patent application documents whose audience belong to specialized communities and which have a strict format or “moves” for writers to follow, crowdfunding project pitches almost do not have template to refer to. The present study strives to reveal the characteristics of promotional texts used in the context of crowdfunding community, uncover the norm of crowdfunding pitches and identify the persuasive elements applied in crowdfunding projects.
    Due to the lack of writing models or formal styles in fundraising pitches, most genre analytical tools (e.g. WordSmith, Sketch Engine) that are based on word frequency, key terms, concordance, and regular expression rules are found to be short for describing the characteristics of persuasive language. This project uses an NLP tool called the computer reader to parse through all sentences of 150 Kickstarter pitching texts, to go deeper inside clauses and phrases to find linguistic features that are unknown to researchers before investigation. The main findings are: (1) fragmentary style of writing, (2) informal and colloquial, (3) emphasis of scarcity and urgency and exclusiveness, (4) frequent use of emphatic enumerations, (5) employment of plural pronoun “we”, (6) utilization of performative utterance, (7) repetition and recursion, (8) direct form of address “you”, (9) rhetorical questions and (10) endorsement of media coverage or expert opinion.

    CHAPTER ONE : INTRODUCTION11 1.1 Research Background11 1.2 Project Pitches that Sell Ideas to the Public13 1.3 Purpose of the Study and Research Questions14 1.4 Significance of the Study15 CHAPTER TWO : LITERATURE REVIEW16 2.1 Genre Analysis16 2.2 Concept of Move-step Rhetorical Analysis17 2.3 History and Dynamics of Crowdfunding18 2.4 Kickstarter and Crowdfunding Research19 2.5 Persuasive Language and Techniques21 2.6 Tools for Corpus-based Analysis24 2.7 English Parser25 2.8 Computer Reading and Event-based Knowledge Discovery26 CHAPTER THREE : METHODOLOGY29 3.1 Mechanism of Launching a Project on Kickstarter29 3.2 The 150 Selected Kickstarter Projects32 3.3 Data Collection33 3.4 Analytical Tool34 3.4.1 Buried Information35 3.4.2 Some Information is more Important than the Others36 3.4.3 Clause Boundary Detection and Event-based Semantic Parsing37 3.4.4 Appositions and Insertions38 3.4.5 Knowledge Discovery and Meaning Representation39 3.5 The Data Gathered from Computer Reading49 3.5.1 The Event-based Meaning Representation50 3.5.2 The Context-based Term Extraction52 3.5.3 Knowledge Discovery from Cumulative Computer Reading54 3.5.4 What Makes Knowledge Discovery Possible57 CHAPTER FOUR : RESULTS AND DISCUSSION58 4.1 Generic Characteristics of Crowdfunding Pitches58 4.1.1 Fragmentary Style of Writing58 4.1.2 Informal, Colloquial Style of Writing60 4.1.3 Emphasis of Scarcity, Urgency and Exclusiveness63 4.1.4 Frequent Use of Emphatic Enumerations67 4.1.5 Employment of Plural Pronoun “We”68 4.2 The Common Practices and Persuasive Techniques of Crowdfunding Pitches70 4.2.1 Utilization of Performative Utterance70 4.2.2 Repetition and Recursion72 4.2.3 Direct Form of Address “You”73 4.2.4 Rhetorical Questions75 4.2.5 Endorsement of Media Coverage or Expert Opinion76 4.3 Knowledge Discovery in the Genre Analysis of Crowdfunding Writing77 4.3.1 Analysis of All Events’ Predicates78 4.3.2 Analysis of All Events’ Agents86 4.3.3 Analysis of All Inter-event Relations89 CHAPTER FIVE : CONCLUSION92 5.1 Summary of the Findings and Implications92 5.2 Limitations and Suggestions for Future Research94

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