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研究生: 陳怡伶
Yi-Ling Chen
論文名稱: 香水瓶包裝設計的感官體驗與情緒認知
A Study on Event-Related Potential and Emotion Dimensions Evoked by Perfume Bottle Packaging Design Between Sensory Experiences
指導教授: 王韋堯
Regina W.Y. Wang
口試委員: 范振能
Jeng-Neng Fan
陳建雄
Chien-Hsiung Chen
學位類別: 碩士
Master
系所名稱: 設計學院 - 設計系
Department of Design
論文出版年: 2012
畢業學年度: 100
語文別: 中文
論文頁數: 130
中文關鍵詞: 造形質感感官體驗事件相關電位情緒維度
外文關鍵詞: shape, texture, sensory experience, event-related potentials(ERP), emotion dimension
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本研究以「香水瓶包裝設計」為主題,進行不同感官體驗之「事件相關腦電位(ERP)」、「情緒維度」之關係研究。研究目的:(1)透過收集香水瓶包裝設計樣本,了解其「造形」與「質感」兩設計特徵;(2)透過腦波實驗,研究設計特徵在不同感官體驗下對受試者ERP振幅的影響;(3)透過問卷實驗,研究設計特徵在不同感官體驗下對受試者「情緒維度」的影響;(4)綜合探討受試者「ERP」與「情緒維度」的關係。研究發現:

(1)經文獻探討與設計特徵分析,香水瓶包裝設計之造形可依複雜程度由低到高可分成「球體、方體」;質感可依平滑程度由低到高可分成「不平滑、平滑」。其中「方體」與「平滑」在特徵中數量為最多,兩者的搭配亦是如此;而「球體」搭配「不平滑」數量為最少。

(2)認知腦波實驗結果:
a. 觸覺體驗-「造形」對於受試者在「情緒(P300)」波段,造形複雜程度越高(方體),引起之ERP振幅越大。「質感」對於受試者腦波各波段於統計結果則無顯著情形。受試者在「情緒(P300)」階段時,「造形與質感」在大腦位置「左腦」電極產生的活化作用大於「右腦」電極;「額葉」電極產生活化作用大於「中間與頂葉」電極。

b. 視覺體驗-「造形」對於受試者在「情緒(N200、P300)與記憶(SW)」波段時,造形複雜程度越低(球體),引起之ERP振幅越大。「質感」對於受試者在「記憶(SW)」波段時,質感平滑程度越低(不平滑),引起之ERP振幅越大。受試者在「記憶(SW)」階段時,「造形與質感」在大腦位置「中間」電極產生的活化作用大於「左腦」電極,大腦處理視覺訊息沒有產生偏側效應;在「注意(N100)、情緒(P200、N200、P300)與記憶(SW)」階段時,隨著認知過程時間遞進,大腦活化的情形為由「頂葉」電極轉移至「中間」電極。

c. 觸視比較-「造形與質感」在兩種感官體驗中,對於受試者在「注意(N100」波段引起之振幅,觸覺體驗大於視覺體驗;在「情緒(N200、P300)與記憶(SW)」波段引起之振幅,視覺體驗大於觸覺體驗。

(3)認知問卷調查結果:「造形與質感」在兩種感官體驗中,造形複雜程度越低(球體)與質感平滑程度越高(平滑),引起之情緒較正效價;其中視覺體驗裡,質感平滑程度越低(不平滑),引起之情緒越高喚起。

(4)比較「ERP實驗」與「情緒維度實驗」結果發現:
a. 觸覺體驗-受試者ERP振幅與「情緒效價」關係為,在「造形」條件下,ERP振幅越大,則情緒越負效價。
b. 視覺體驗-受試者ERP振幅與「情緒效價」關係為,在「造形」條件下,ERP振幅越大,則情緒越正效價;在「質感」條件下,ERP振幅越大,則情緒越負效價。受試者ERP振幅與「情緒喚起」關係為:在「質感」條件下,ERP振幅越大,則情緒越高喚起。


This study focuses on bottle packaging design of perfume and explores its relationship
with “event-related potential” (ERP), “emotion dimensions” and “sensory experience”. The purposes of this study are: (1) to find out the features of bottle packaging design of perfume through digital picture as the sample; (2) to investigate the influence of the design features on consumers’ “ERP amplitude” from different sensory experience by ERP experiment; (3) to explore the influence of the design features on consumers’ “emotion dimensions” from different sensory experience by questionnaire survey; (4) to investigate into the relations between consumers’ “event-related potential” (ERP) and “emotion dimensions”.

We have the following findings based on the research results:
1) According to the contents in literature review and discussions of the focus group, we proposed two independent variables: “shape” is quantified as “sphere and cuboid”, while “texture” as “smooth surface and rough surface”. Statistics of the samples in bottle packaging design of perfume show that cuboid combined with smooth surface is the mainstream in the field of design.

2) The emotional ERP experiment shows the following results:
a. Tactile experience - Cuboid, which is more complex in shape, evoked greater ERP amplitude at P300 component; in terms of “texture” alone, the ERP amplitude has no significant difference for all components in statistics. At P300 and SW componet, “shape and texture” evoked greater identical reaction at the pole in “left area” of the brain than the pole in “right area” of the brain; and evoked greater identical reaction at the pole in “frontal lobe” of the brain than the pole in “central and parietal lobe” of the brain.

b. Visual experience - Sphere, which is less complex in shape, evoked greater ERP amplitude at N200, P300 and SW components; in terms of “texture” alone, rough surface, which is less smooth in texture, evoked greater ERP amplitude at SW component. At SW component, “shape and texture” evoked greater reaction at the pole in “central area” of the brain than the pole in “left area” of the brain. At N100, P200, N200, P300 and SW components, the identical reaction of the brain goes gradually from parietal lobe to central lobe as the duration of cognition processe.

c. Comparison - In the experiences of two senses of “shape and texture”, tactile experience evoked greater amplitude at N100 component than visual experience; visual experience evoked greater amplitude at N200, P300 and SW components than tactile experience.

3) The result of emotion dimensions questionnaires shows that in the experiences of two senses of “shape and texture”, sphere, which is less complex in shape, and smooth surface, which is more smooth in texture, will evoke more positive valence in participants’ emotion. The rough surface, which is less smooth in texture, evoked higher arousal in participants’ emotion.

4) Comparison of “ERP experiment” and “emotion dimensions” shows that:
a. Tactile experience - In terms of “shape” alone, the smaller ERP amplitude, the more positive valence will be in the participant’s emotion.

b. Visual experience - In terms of “shape” alone, the larger ERP amplitude, the more positive valence will be in the participant’s emotion. In terms of “texture” alone, the smaller ERP amplitude, the more positive valence will be in the participant’s emotion; the greater ERP amplitude, the higher arousal in the participant’s emotion.

中文摘要........................................................................i ABSTRACT.....................................................................iii 致謝...........................................................................v 目次..........................................................................vi 圖目次.......................................................................viii 表目次..........................................................................x 第1章 緒論......................................................................1 1.1 研究背景與動機 ...............................................................1 1.2 研究目的....................................................................2 1.3 研究假設....................................................................2 1.4 研究名詞定義.................................................................3 1.5 研究限制與範圍...............................................................5 1.6 研究流程....................................................................6 第2章 文獻探討...................................................................7 2.1 香水瓶包裝設計...............................................................7 2.1.1 包裝容器..................................................................7 2.1.2 瓶包裝設計................................................................9 2.2 感官體驗...................................................................14 2.2.1 心理歷程.................................................................14 2.2.2 觸覺與視覺體驗............................................................16 2.3 情緒......................................................................17 2.3.1 情緒的定義...............................................................17 2.3.2 事件相關電位與情緒維度 .....................................................18 第3章 研究方法..................................................................27 3.1 樣本設計...................................................................27 3.1.1 香水瓶包裝設計特徵分析......................................................28 3.1.2 腦波實驗樣本設計...........................................................30 3.2 認知腦波實驗(ERP)...........................................................32 3.2.1 腦波實驗架構..............................................................32 3.2.2 腦波實驗樣本設計..........................................................34 3.2.3 腦波實驗受試者............................................................34 3.2.4 腦波實驗環境、設備.........................................................34 3.2.5 實驗步驟.................................................................35 3.2.6 腦波資料處理與數據分析方法..................................................38 3.3 情緒維度問卷實驗............................................................39 3.3.1 問卷實驗架構 .............................................................39 3.3.2 問卷實驗樣本設計..........................................................40 3.3.3 問卷設計.................................................................40 3.3.4 問卷實驗對象、設備、環境....................................................40 3.3.5 問卷實驗步驟..............................................................41 3.3.6 資料分析方法..............................................................41 第4章 研究結果.................................................................42 4.1 認知腦波實驗結果............................................................42 4.1.1 不同感官體驗下,「造形」對不同「大腦區域」電極之ERP振幅..........................45 4.1.2 不同感官體驗下,「質感」對不同「大腦區域」電極之ERP振幅..........................53 4.1.3 「觸覺體驗」與「視覺體驗」之ERP波段振幅.......................................61 4.1.4 ERP實驗假設驗證...........................................................63 4.2 認知問卷實驗結果.............................................................67 4.2.1 不同感官體驗下,香水瓶包裝設計的「情緒維度」....................................67 4.2.2 「觸覺體驗」與「視覺體驗」之「情緒維度」.......................................70 4.2.3 情緒維度問卷假設驗證.......................................................71 4.3 情緒ERP實驗與情緒維度結果比較.................................................74 4.4 驗證結果之綜合討論...........................................................77 4.4.1 認知腦波實驗綜合討論與設計建議...............................................78 4.4.2 認知問卷實驗綜合討論與設計建議...............................................80 4.4.3 認知腦波實驗與認知問卷實驗結果比較之綜合討論與設計建議............................82 第5章 結論與建議................................................................83 5.1 結論......................................................................83 5.2 後續研究建議................................................................84 參考文獻.......................................................................86 Reference.....................................................................86 Biliography...................................................................90 附錄A:收集之347個樣本...........................................................92 附錄B:347個收集樣本分類統計結果...................................................98 附錄C:ERP實驗4個代表性樣本設計..................................................100 附錄D:受試者知情同意書..........................................................102 附錄E:情緒維度問卷格式..........................................................105

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