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研究生: 吳佳蓉
Jia-Rung Wu
論文名稱: 口碑生命週期─以電影討論為例
Word-of-Mouth Life Cycle – Movie Reviews for Example
指導教授: 林孟彥
Meng-Yen Lin
口試委員: 欒斌
Pin Luarn
蔡瑤昇
Yao-Sheng Tsai
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2007
畢業學年度: 95
語文別: 中文
論文頁數: 69
中文關鍵詞: 口碑生命週期電影討論
外文關鍵詞: Word of mouth life cycle, movie reviews
相關次數: 點閱:191下載:8
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本文主要利用真實的口碑資訊來檢測口碑的動態模式。本研究利用電影影評作為口碑資訊,其中的電影影評並非專業影評,而是指一般大眾看完電影後到網站上分享心得。本研究的口碑資料是在開眼電影網上公開的討論區裡蒐集。將討論區的口碑作全面性的下載,再依電影名稱存檔及索引,以供日後查詢。結果顯示1、不論以短期或長期來看,口碑確實存在其生命週期。除了傳統的鐘型曲線外,還存在其他不同的型態。2、大部分的電影,有很大一部分的討論量在上映一個禮拜內 (尤其是第五天)達到最高峰。3、口碑的討論量若在某期間內累積到一定的程度,則此電影便有相當的票房量。4、不同期間其討論內容亦不相同。


This research makes use of true public information to examine the dynamic state mode. This research uses movie review as information. The movie review is not critical essay or professional movie review. It means consumer who share their thinking on the website after seeing movie. The data of this research collect and download from the forum on the website. Then keep the data in the archives by movie’s name in order to backup and index.
The results suggest: First, despite short-term or long-term, word of mouth really exists its life cycle. In addition to the bell-shaped curve, it also has other different types of curve. Second, most of movies, the most part of word of mouth is concentrated in first week, especially on the fifth day. Third, if the quantity of word of mouth is very large in certain period, the box office will become great. Fourth, the content of movie reviews is not the same in different period.

目錄I 圖目錄II 表目錄IV 第一章緒論1 第一節研究背景與研究動機1 第二節研究目的2 第三節預期研究貢獻2 第二章文獻回顧3 第一節電影特性3 第二節電影評論(口碑)4 第三節產品生命週期 (Product Life Cycle)7 第三章研究方法10 第一節口碑生命週期 (Word of Mouth Life Cycle)之操作型定義10 第二節選擇產品類型12 第三節網路媒介的選擇14 第四節網站的選擇14 第五節研究設計15 第四章資料分析與解釋18 第一節分類標準18 第二節電影分類20 第五章結論與建議48 第一節口碑生命週期圖形48 第二節管理意涵51 第三節研究貢獻53 第四節研究限制54 第五節未來研究建議54 參考文獻56 附錄一 標準作業流程60

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李心嵐, 「跨國新產品銷售預測模式之研究:以電影為例」,政大國貿所碩士論文,民國89年

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