Performance evaluation is a common practice in business organization setting. In the other hand, many problems could appear when performance evaluation was conducted in university setting. The current study derived performance indicators for the evaluation of teaching, research, and service for University professors. These performance indicators could be quite different from the indicators suggested by the evaluation committee that is composed by the University professors. All the faculty members’ performance will be evaluated based on these suggested indicators. The difference in chosen indicators revealed some important issues in performance evaluation, e.g. the chosen performance indicators themselves and the way these performance indicators were determined. Our first finding shows that the bottom-up approach is more realistic than those set at evaluation committee since they are more flexible and reflect to the current university goals. Other finding also shows that the relative amount of time that faculty members devoted themselves to each role can vary overtime. However synergy between each indicator and roles can help to determine a successful assessment program. We expect this research can help evaluation committee to have clear idea in determining the indicators for evaluating faculty performance. On the other hand, we also expect that faculty member will be able to regularly plan and evaluate their work for periodically assessment program.

Aleamoni, L.M. (1999). Student rating myths versus research facts from 1924 to 1998. Journal of Personal Evaluation in Education,13(2), 153-166.

Amey, M.J. (2002) Evaluating Outreach Performance, New directions for institutional research, 114, 33-42.

Andrews, L. et al. (1998) Characteristics and performance of higher education institutions :(a preliminary investigation).

Andreoni, J., Harbaugh, W., Vesterlund, L. (2003) The Carrot of the Stick: Rewards, Punishments, and Coorporation. The American Economic Review, Vol. 93(3), 893-902.

Arreola, R. (2000) Developing a Comprehensive Faculty Evaluation System: A Handbook for College Faculty and Administrators on Designing and Operating a Comprehensive Faculty Evaluation System, Bolton, Mass: Anker.

Basow, S.A., Silberg, N.T. (1987) Student evaluations of college professors: Are female and male professors rated differently?, Journal of Educational Psychology, 79, 308-314.

Berk (2005) Survey of 12 Strategies to Measure Teaching Effectiveness, International Journal of Teaching and Learning in Higher Education, 17, 48-62.

Braskamp, L.A., Ory, J.C. (1994) Assessing Faculty Work: Enhancing Individual and Institutional Performance, San Francisco: Jossey-Bass.

Braxton, J.M. and A.E. Bayer (1986) Assessing Faculty Scholarly Performance, New directions for Institutional Research, 13(2), 25-35

Byrne, J.A. (1990) Is researchin the ivory tower “fuzzy, irrelevant, pretentious”?, BusinessWeek, 62-66.

Berberet, J. (1999) The professoriate and institutional citizenship: Toward a scholarship of service, Liberal Education, 62-66.

Boyer, E.L. (1990) Scholarship reconsidered: priorities of the professoriate. Princeton, NJ: The Carnegie Foundation for the Advancement of Teaching.

Cashin, W.E. (1995) Student Ratings of Teaching: The Research Revisited, Idea Paper, 20, Manhattan, Kans.: Center for Faculty Evaluation and Faculty Development, Kansas State University.

Cashin, W.E. (1996) Developing an Effective Faculty Evaluation System, Idea Paper no.33 Manhattan, Kans.: Center for Faculty Evaluation and Faculty Development, Kansas State University.

Centra, J.A. (1993) Reflective Faculty Evaluation: Enhancing Teaching and Determining Faculty Effectiveness, San Francisco: Jossey-Bass.

Clark, B.R. (1987) The Academic Life: Small Worlds, Different Worlds, Princeton, N.J.: The Carnegie Foundation for the Advancement of Teaching.

Cohen, P.A. (1981). Student ratings of instruction and student achievement; A meta-analysis of multisection validity studies. Review of Educational Research, 51, 281-309.

Colbeck, C.L. (2002) Integration: Evaluating faculty work as a whole., Int. Evaluating faculty performance, ed.

Crookston, B.B. (1972) A developmental view of academic advising as teaching, Journal of College Student Personnel, 13, 12-17.

Davis, P., Papanek, G. (1984) Faculty rankings of major economics departments by citation, Am. Econ. Rev., 74, 225–230.

Diamond, R.M., & Adam, B.E. (1995). The disciplines speak I: Rewarding the scholarly, professional, and creative work of faculty. Washington, DC: American Asssociation for Higher Education.

Elton, L. (1992) Research, Teaching, and Scholarship in an expanding higher education system, Higher Education Quarterly, 252-267.

Etzioni, A., Lehman,E.W. (1967) Some dangers in ‘valid’ social measurement, Annals of the American Academy of Political and Social Sciences, 3, 1-15.

Fieldman, K.A. (1987) Research productivity and scholarly accomplishment of college teachers as related to their instructional effectiveness: A review and exploration, Research in Higher Education, 26, 227-298.

Grandzol, J.R. (2005) Improving the Faculty Selection Process in Higher Education: A Case for the Analytic Hierarchy Process, IR Applications, 6, 1-13.

Gray, M., Bergman, B.R. (2003) Student Teaching Evaluations Inaccurate, Demeaning, Misused, Issue of Academe.

Glassick, M.T., Hubber, M.T., Maeroff, G.T. (1997) Scholarship assessed: Evaluation of the Professoriate, Jossey-Bass, San-Fransisco.

Habley, W. (1993) Advisor training in the context of a teaching enhancement center, Academic Advising as a Comprehensive Campus Process. Monagraph Series, No. 2. National Academic Advising Association, Manhattan, KS.

Hamermesh, D.S., Biddle, J.E. (2001) Beauty and the labor market, The American Economic Review, 84, 1174-1194.

Hammond, L.D. (2010) Evaluating Teacher Effectiveness, How teacher performance Assesments can measure and improve teaching, Center of American Progress.

Hattie, J., and Marsh, H.W., (1996) The relationship between research and teaching- A meta analysis, Review of Educational Research, 66(4), 507-542.

Heffernan, J.M. (1973) The credibility of the credit hour: the history, use and shortcomings of the credit system, Journal of Higher Education, 44.

Hemwall, M.K., & Trachte, K.C. (1999). Learning at the core: Towards a new understanding of academic advising. NACADA Journal, 19(1), 5-10.

Hirsch, J.E., (2005) An index to quantify and individual’s scientific research output, PNAS, 102(46), 16569-16572.

Jauch, L.R. (1976) Relationships of Research and Teaching: Implications for Faculty Evaluation, Research in Higher Education, 5, 1-14.

Jenkins, A. (2000) The Relationship Between Teaching and Research: Where Does Geography State and Deliver?, Journal of Geography in Higher Education, 24, 325-351.

Jenkins, A., Healey, M. (2005) Institutional strategies to link teaching and research, York: The Higher. Education Academy.

Kirch, S.A., Bargerhuff, M.E., Turner, H., Wheatly, M. (2005) Inclusive Science Education: Classroom Teacher and Science Educator Experiences in Class Workshops, School Science and Mathematics, 105, 175-196.

Krahenbuhl, G.S. (1998) Faculty Work: Integrating Responsibilities and Institutional Needs, Change, 30, 18-25.

Kerr, S. (1995) An Academy classic: On the fooly of rewarding A, while hoping for B, The Academy of Management Executive, 9, 7-14.

Knapper, C. (1997) Rewards for teaching. In P.Cranton (Ed), University challenges in faculty work: Fresh perspectives from around the world (New Directions for Teaching and Learning, No.65) San Fransisco: Jossey-Bass.

Laband, D.N., Zhang, D.W., (2006) Citations, Publication, and Perceptions-Based Rankings of the Research Impact of North American Forestry Programs, Society of American Foresters, 104 (5), 254-261.

Li, E.Y. (1997) Measuring Faculty Performance: A Model Made In Taiwan, Communications of the ICISA (U.S.A.).

Lim, T.K. (2005) Evaluating Faculty Research, Successful Faculty Evaluation Programs, Crugers, N.Y.: Coventry Press.

McKeachie, W., & Seldin, P. (2005). Changing practices in evaluating teaching. Paper presented at the 30th annual professional and Organizational Development Network Conference, Milwaukee, WI.

Mancing, H., (1991) Teaching, research, service: The concept of faculty workload, ADFL Bulletin, 22(3), 44-50.

Mancing, H. (1994) A theory of faculty workload, Association of Departments of Foreign Languages Bulletin, 25, 31-37.

Marsh, H.W. (1987) Students’ evaluations of university teaching: Research findings, methodological issues, and directions for future research. International Journal of Educational Research, 11, 253-388.

Mosely, H., Mayer, A. (1999) Benchmarking national labour market performance: A radar chart approach, Report prepared for European Commission, Directorate-General V Employment, Industrial Relations and Social Affairs (DG V/A2), Discussion Paper FS I 99-202.

Myers, B.E., Dyer, J.E. (2005) Attitudes, value, and preparation of university faculty and administrators for advising, Journal of Agricultural Education, 46, 35-46.

Nord, W.R. (1982) Behavior Modification in a Loosely Coupled System: Thoughts About Motivating Teaching Performance.” Jossey-Bass.

Nelms, C.R. (1996) What You Can Learn From Things That Go Wrong, Failsafe Network.

Ovando, M.N. (1994) Constructive Feedback: A key to Successful Teaching and Learning”, International Journal of Educational Management, 8(6), 19-22.

Palmer, J. (1983) Sources and information: Faculty and administrator evaluation, In A. Smith (Ed.), Evaluating faculty and staff (pp. 109-118). New Directions for Community Colleges, No. 41. San Francisco: Jossey-Bass.

Paulsen, M.B., Fieldman, K.A. (1995) Taking Teaching Seriously: Meeting the Challenge of Instructional Improvement, ASHE-ERIC Higher Education Report, no.6. Washington, D.C.: Association for the Study of Higher Education.

Paulsen, M.B. (2002) Evaluating teaching performance, New Directions for Institutional Research, 14, 5-18.

Ramsden, P., Moses, I. (1992) Associations between Research and Teaching in Australian Higher Education, Higher Education, 23, 273-295.

Sampson, J.P. (2009) Successful Faculty Performance in Teaching, Research, and Service.

Scott, P. (1975) The Psychology of Judgment and Decision Making, McGraw-Hill. Inc.

Seldin, P. (1980) Successful Faculty Evaluation Programs, Crugers, N.Y.: Coventry Press.

Seldin, P. (1984) Changing practices in faculty evaluation, San Fransisco, CA: Jossey-Bass.

Seldin, P. (2005) Evaluating faculty performance. Paper presented at the American Council on Education Department Chair Seminar, San Antonio, TX.

Shulman, C.H. (1980) Do Faculty Really Work That Hard?, ASHE-ERIC Higher Education Currents, 5, 11-12.

Shulman, C.H. (1988) A union of insufficiencies: Strategies for teacher assessment in a period of educational reform, Educational Leadership, 46(3), 36-41.

Simon, J.C., and Soliman, K.S. (2003) An alternative method to measure MIS faculty teaching performance, The International Journal of Educatinal Management, 17(4), 195-199.

Stickler, W.H. (1960) Working material and bibliography on faculty load, In I.K. Bunnell (Ed.), Faculty Work Load. Washington, D.C.: American Council on Education.

Teague, G. (1981), Comptability of Teaching and Research at a large Land-Grant University, Improving College and University Teaching, 29, 33-34.

Theall, M. (2002), Leadersguo in faculty evaluation. In R.M. Diamond (Ed.), Field Guide to academic leadership (pp.257-270). San Fransisco, CA: Jossey-Bass.

Wellner, W.C. (1969) Faculty-student relations in the public junior college, The Journal of College Student Personnel, 10, 152-155.