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研究生: 吳迪娜
Agustina - Agung Nugraheni
論文名稱: Perceptions of Travel Blogs and the Implications for Tourism Marketing in Taiwan
Perceptions of Travel Blogs and the Implications for Tourism Marketing in Taiwan
指導教授: 劉代洋
Day-yang Liu
口試委員: 扈永安
Yang-an Hu
鄭仁偉
Jen-wei Cheng
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理學院MBA
School of Management International (MBA)
論文出版年: 2012
畢業學年度: 100
語文別: 英文
論文頁數: 70
中文關鍵詞: travel blogstourism marketingand word-of-mouth
外文關鍵詞: travel blogs, tourism marketing, and word-of-mouth
相關次數: 點閱:297下載:2
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This research aimed to examine whether foreigners who are living in Taiwan perceive blogs as an effective source of information about Taiwan tourism. In specific is to see what readers expect to have when searching in travel blogs thus travel blogs can increase readers’ motivation in purchasing the service. Interviews were conducted among foreigners living in Taiwan (n=15) regarding their uses, perceptions, responses and information adoptions towards blogs content in traveling and tourism (travel blogs). Question about interviewees’ behaviors in traveling and blogging; how they as readers perceived travel blogs as a credible source, the content that they would like to find in travel blogs, and the likelihood of engaging in word-of-mouth (information sharing) were asked. The results revealed that travel blogs can be a viable tools and potentially effective to promote Taiwan tourism and travel destination for foreigners living in Taiwan. The preferred contents, implications for marketing, limitations and directions for future research were discussed.


This research aimed to examine whether foreigners who are living in Taiwan perceive blogs as an effective source of information about Taiwan tourism. In specific is to see what readers expect to have when searching in travel blogs thus travel blogs can increase readers’ motivation in purchasing the service. Interviews were conducted among foreigners living in Taiwan (n=15) regarding their uses, perceptions, responses and information adoptions towards blogs content in traveling and tourism (travel blogs). Question about interviewees’ behaviors in traveling and blogging; how they as readers perceived travel blogs as a credible source, the content that they would like to find in travel blogs, and the likelihood of engaging in word-of-mouth (information sharing) were asked. The results revealed that travel blogs can be a viable tools and potentially effective to promote Taiwan tourism and travel destination for foreigners living in Taiwan. The preferred contents, implications for marketing, limitations and directions for future research were discussed.

ABSTRACT i ACKNOWLEDGEMENT ii TABLE OF CONTENT iii LIST OF TABLES v LIST OF FIGURES vi Chapter 1 : INTRODUCTION 1 1.1. Motivation and Background 1 1.2. Purpose of Research 2 1.3. Overview of the Thesis 2 Chapter 2 : LITERATURE REVIEW 4 2.1. Word-of-Mouth 4 2.2. Word-of-Mouth in Tourism 6 2.3. Blog as Online Channel of Marketing Communication 7 2.4. Travel Blogs as an Online Word-of-Mouth for Tourism Industry 18 Chapter 3 : RESEARCH METHODOLOGY 20 3.1. Research Questions 20 3.2. Research Design 20 3.3. Respondents/ Interviewees 23 3.4. Data Collection 23 3.5. Data Analysis 24 Chapter 4 : INDUSTRY ANALYSIS 25 4.1. Taiwan Tourism Industry Analysis 25 4.2. Inbound Visitor Analysis 29 4.3. Foreigner in Taiwan 33 Chapter 5 : RESULT AND ANALYSIS 36 5.1. Interviewees’ Profiles 36 5.2. Interviewees’ Behavior in Travelling and Blogging 39 5.3. Blog as a Credible Source 42 5.4. Blog’s Content Comprehensiveness 46 5.5. Blog as a Useful Source to Promote Taiwan Tourism 51 5.6. Information Adoption and Purchase Decision 51 Chapter 6 : CONCLUSIONS AND RECOMMENDATIONS 56 6.1. Conclusions: 56 6.2. Marketing Implication 58 6.3. Limitation 58 6.4. Recommendations for Future Research 58 REFERENCES 60 APENDIX A – Interview Script 67 APENDIX A – Questionnaire: Respondent Basic information 70

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