簡易檢索 / 詳目顯示

研究生: Cristina Fonseca
Cristina Fonseca
論文名稱: The Influence of Music Congruency and Music Tempo on Sales in a Restaurant.
The Influence of Music Congruency and Music Tempo on Sales in a Restaurant.
指導教授: 葉明義
Ming-Yih Yeh
口試委員: 張琬喻
Jang, Woan-Yuh
Chung-Hsing Huang
Chung-Hsing Huang
李永輝
Yung-Hui Lee
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理學院MBA
School of Management International (MBA)
論文出版年: 2019
畢業學年度: 107
語文別: 英文
論文頁數: 22
中文關鍵詞: Background MusicMusicMusic CongruencyRetail AtmosphericsAmount SpentSales
外文關鍵詞: Background Music, Music, Music Congruency, Retail Atmospherics, Amount Spent, Sales
相關次數: 點閱:291下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報


Several experimental studies have demonstrated that background music affects consumer behavior in service environments. This study reports research on the effect of music congruency and music tempo on consumer behavior in a restaurant. The research examines the effect of these two variables on the amount of money spent and the time spent in a restaurant. For music congruency, three levels (congruent, no-congruent and no music) were established. For music tempo, songs were rated as slow and fast. Familiarity was used as a moderator variable. The results indicated that music congruency and music tempo affected the amount of money spent and the time spent. People spent more money on the congruent level and under slow songs. Music congruency made people stayed more time at the restaurant, but slow and fast songs did not have a statistically significant effect on the time spent. Familiarity did not have a significant effect on the dependent variables, but post-hoc analyses on amount spent revealed that it was marginal significant under the no music level.

LIST OF CONTENT ABSTRACT ................................................................................................................................ i ACKNOWLEDGEMENT ......................................................................................................... ii LIST OF CONTENT ................................................................................................................iii LIST OF TABLES .................................................................................................................... iv LIST OF FIGURES ................................................................................................................... v INTRODUCTION ..................................................................................................................... 1 LITERATURE REVIEW ......................................................................................................... 2 STUDY ....................................................................................................................................... 5 Method .................................................................................................................................... 5 Results ..................................................................................................................................... 6 Discussion ............................................................................................................................. 10 GENERAL DISCUSSION ...................................................................................................... 11 REFERENCES ........................................................................................................................ 12

REFERENCES
Alpert, Judy and Mark Alpert (1990), “Music Influences on Mood and Purchase
Intentions,” Psychology & Marketing, 7 (2), 109–133.
Areni, Charles and David Kim (1993), “The Influence of Background Music on Shopping
Behavior: Classical Versus Top-Forty Music in a Wine Store,” Advances in Consumer
Research, 20 (1), 336–340.
Areni, Charles and David Kim (1994), “The Influence of In-Store Lighting on Consumers'
Examination of Merchandise in a Wine Store,” International Journal of Research in
Marketing, 11 (2), 117–125.
Bellizzi, Joseph A, Crowley Ayn and Hasty Ronald (1983), “The Effects of Color in Store
Design,” Journal of Retailing, 59 (1), 21–45.
Brooker, George and John Wheatley (1994), “Music and Radio Advertising: Effects of Tempo
and Placement,” ACR North American Advances, 21 (1), 286–290.
Demoulin, Nathalie TM (2011), “Music Congruency in a Service Setting: The Mediating Role of
Emotional and Cognitive Responses,” Journal of Retailing and Consumer Services, 18 (1),
10–18.
Gorn, Gerald (1982), “The Effects of Music in Advertising on Choice Behavior: A Classical
Conditioning Approach,” Journal of Marketing, 46 (1), 94–101.
Guéguen, Nicolas, Le Guellec Hélène and Céline Jacob (2004), “Sound level of Background
Music and Alcohol Consumption: An Empirical Evaluation,” Perceptual and Motor Skills,
99 (1), 34–38.
Guéguen, Nicolas and Céline Jacob (2010), “Music Congruency and Consumer Behaviour: An
Experimental Field Study,” International Bulletin of Business Administration, 9 (10), 1–14.
Gulas, Charles and Bloch Peter (1995), “Right Under our Noses: Ambient Scent and Consumer
Responses,” Journal of Business and Psychology, 10(1), 87–98.
Jang, SooCheong Shawn and DongHee Kim (2015), “Enhancing Ethnic Food Acceptance and
Reducing Perceived Risk: The Effects of Personality Traits, Cultural Familiarity, and
Menu Framing,” International Journal of Hospitality Management, 47 (1), 85–95.
Kotler, Philip (1973), “Atmospherics as a Marketing Tool.” Journal of Retailing, 49 (4), 48–64.
Ludvigson, Wayne and Theresa R. Rottman (1989), “Effects of Ambient Odors of Lavender and
Cloves on Cognition, Memory, Affect and Mood,” Chemical Senses, 14 (4), 525–536.
McElrea, Heather and Lionel Standing. (1992), “Fast Music Causes Fast Drinking,” Perceptual
and Motor skills, 72 (2), 362.
Milliman, Ronald (1982), “Using Background Music to Affect the Behavior of Supermarket
Shoppers,” Journal of Marketing, 46 (3), 86–91.
Milliman, Ronald (1986), “The Influence of Background Music on the Behavior of Restaurant
Patrons,” Journal of Consumer Research, 13 (2), 286–289.
North, Adrian C and David J. Hargreaves (1996), “The Effects of Music on Responses to a
Dining Area,” Journal of Environmental Psychology, 16 (1), 55–64.
North, Adrian C, David J. Hargreaves and Jennifer McKendrick. (1999), “The Influence of Instore
Music on Wine Selections,” Journal of Applied psychology, 84 (2), 271.
Park, Whan and Mark Young (1986), “Consumer Response to Television Commercials: The
Impact of Involvement and Background Music on Brand Attitude Formation,” Journal of
Marketing Research, 23 (1), 11–24.
Roballey, Thomas C, Colleen McGreevy, Richard R. Rongo, Michelle L. Schwantes, Peter J.
Steger, Marie A. Wininger and Elizabeth B. Gardner (1985), “The Effect of Music on
Eating Behavior,” Bulletin of the Psychonomic Society, 23 (3), 221–222.
Yalch, Richard and Eric Spangenberg (1990), “Effects of Store Music on Shopping
Behavior,” Journal of Consumer Marketing, 7 (2), 55–63.
Yalch, Richard and Eric Spangenberg (1993), “Using Store Music for Retail Zoning: A Field
Experiment,” ACR North American Advances, 20 (1), 632–636.
Zellner, Debra, Tamaru Geller, Sarah Lyons, Alexandra Pyper and Khadeeja Riaz (2017),
“Ethnic Congruence of Music and Food Affects Food Selection but Not Liking,” Food
quality and preference, 56 (1), 126–129.

無法下載圖示 全文公開日期 2022/06/27 (校內網路)
全文公開日期 2039/06/27 (校外網路)
全文公開日期 2021/06/27 (國家圖書館:臺灣博碩士論文系統)
QR CODE