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研究生: 林勇易
YUNG-I LIN
論文名稱: 3C通路衝突管理
3C Channel Conflict Management
指導教授: 王孔政
Kung-Jeng Wang
口試委員: 陳正綱
none
葉瑞徽
none
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理研究所
Graduate Institute of Management
論文出版年: 2016
畢業學年度: 104
語文別: 中文
論文頁數: 70
中文關鍵詞: 通路管理賽局理論通路衝突
外文關鍵詞: Channel management, Game theory, Channel conflict
相關次數: 點閱:502下載:32
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本論文探討3C通路之衝突管理,並以宏碁、全國電子、燦坤合縱聯盟的個案故事為例闡述之。研究目的係以賽局理論以及通路權力與衝突理論,探討通路管理與通路發展之決策。本論文含括個案內容和教學指引兩大部分。透過個案的分析與探討,藉由三家公司主管在面臨通路衝突與業務拓展由市場到組織到通路的轉變,在過程中所應考慮的各種關鍵要點,提供給可能面臨類似狀況的企業經理人參考與啟發。


This thesis analyses the conflicts in 3C channel management with the case of Acer, E-life and TK3C constructive alliances. The purpose of this study is to investigate the management decision making aspects to consider for channel management and development path by applying game theory and the theory of power and conflict path.
This thesis consists of two sections, the case content and teaching guidelines. Through the case study and analysis, one can understand the key factors affecting the executive officers from three different corporations, when facing channel conflict, market development and the transition from organization to channel structures. This study provides a holistic picture for executive managers when facing a similar situation and conflict.

摘要 I ABSTRACT II 誌謝 III 圖目錄 VI 表目錄 IX 壹、個案本文 1 1.1 重啟合作 1 1.2 市場背景 2 1.3 行銷會議 7 1.4 通路霸主的崛起 – 燦坤 10 1.5 最多門市的連鎖通路 – 全國電子 12 1.6 通路概況 14 1.7 敲磚 (故事起源) 18 1.8 進退兩難 19 1.9 阻斷來者 21 1.10 開創新局 23 貳、個案教學指引 24 2.1 個案總覽 24 2.2 教學目標與適用課程 25 2.3 學生課前討論問題 26 2.4 個案背景 27 2.5 個案分析 32 2.6 教學建議 42 2.7 板書規劃 43 參考文獻 47 附錄 53

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