隨著資通訊科技的進步，人工智慧技術在不斷地在進行創新，在人工智慧技術的應用也逐漸擴展，2022年一項跨時代的應用工具—ChatGPT橫空出世，顛覆了過往對於人工智慧技術的應用，ChatGPT結合自然語言處理技術與生成式對話，打造與過往不同的使用者體驗。在過去的人工智慧工具使用之中，發現人工智慧工具在溝通上無法採用自然語言處理的方式進行，限制了其與使用者之間的溝通效果與降低使用意願。如今，ChatGPT的發展即跨越此藩籬，以與過往不同之對話技術進行互動。，本研究提出感知擬人化變數搭配科技接受模型，希望藉此探討在ChatGPT此人工智慧工具之中，感知擬人化技術的重要性。
本研究將以量化的方式搭配問卷進行研究，探討使用者對於ChatGPT之使用經驗。藉由問卷分析發現：(1) 感知擬人化（交流）變數並不會直接對使用者態度與使用意圖有所影響，而是經由感知有用性間接影響使用者態度與使用意圖；(2) 於拓展之科技接受度模型之中，可以發現感知有用性之重要性大於感知易用性。綜上所述，本研究結合了感知擬人化技術和TAM模型，了解到使用者使用ChatGPT的真正原因取決於工具之有用性，而感知擬人化的存在可以間接地增強使用者對ChatGPT之態度與使用意願。

With the advancements in information and communication technology, artificial intelligence (AI) technologies continue to innovate and expand their applications. In 2022, a groundbreaking AI tool called ChatGPT emerged, revolutionizing the previous understanding of AI applications. ChatGPT combines natural language processing and generative dialogue to create a unique user experience. However, traditional AI tools often face limitations in effective communication due to the inability to process natural language, which hinders user engagement and reduces user acceptance. ChatGPT overcomes this barrier and enables interaction using a novel conversation technique. In light of this, our study proposes the incorporation of perceived anthropomorphism variables with the Technology Acceptance Model (TAM) to investigate the importance of perceived anthropomorphism in ChatGPT, an AI tool.
This study adopts a quantitative approach, employing a questionnaire to investigate users' experiences with ChatGPT. Through questionnaire analysis, the following findings emerge: (1) Perceived anthropomorphism does not directly influence user attitude and intention to use ChatGPT but indirectly affects them through perceived usefulness; (2) In the extended TAM, perceived usefulness outweighs perceived ease of use in terms of its impact on technology acceptance. In summary, this study integrates perceived anthropomorphism with the TAM model and reveals that users' adoption of ChatGPT is primarily driven by its usefulness, while the presence of perceived anthropomorphism indirectly enhances user attitudes and intentions towards ChatGPT.

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