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研究生: 廖杏儒
Hsing-Ju Liao
論文名稱: 限時與限量之情境對消費者心理變數及決策模式的影響-以折價券禮包為例
The Comparative Effects of Limited-Time and Limited-Quantity – The Coupon Package as An Example
指導教授: 莊育娟
Yu-Chuang Chuang
口試委員: 朱曉萍
蔡秦倫
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理學院MBA
School of Management International (MBA)
論文出版年: 2022
畢業學年度: 110
語文別: 中文
論文頁數: 80
中文關鍵詞: 電子商務限時限量決策模式購買意願折價券
外文關鍵詞: E-Commerce, Limited-Time and Limited-Quantity, purchasing intention, decision-making models, coupon
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  • 本研究旨在探討在電子商務蓬勃發展的時代下,該採取何種行銷策略才能吸引消費者,以及探討因應電商平台及網路購物所出現的「折扣碼」,及隨著折扣碼被大量使用後,將其商品化販售的可能性。根據過去文獻可發現,其大多著墨於線下通路之限時與限量比較,且研究發現商品採取「限量」的效果較好,然隨著科技的進步,商品販售通路及實驗方式也隨之改變,現今大部分商品多可透過網路平台進行販售或資訊比對,且所能呈現的網頁形式也不同,故結果可能有所不同。本研究透過設計虛擬網站的方式,創造限時與限量的情境進行數據收集,其研究方式更貼近真實情況。
    綜上所述,本研究針對「虛擬通路」之限時或限量情境,對消費者心理變數及決策模式的影響效果之比較,包含購買滿意度、購買值得、再購意願及決策模式,並結合新型態的商品「折價券禮包」作為實驗商品,研究使用虛擬網站的方式進行情境操弄,問卷部分利用迴歸分析及開放式問答統整並得出結論,本研究發現,在虛擬通路中,廠商在進行短期促銷活動時,可採取效果較佳的「限時」的行銷策略,並且可透過販售折價券吸引消費者再次在平台消費,且促銷方式可採用效果較好的折扣碼進行搭配,提高消費者的購買意願。


    In the era of booming e-commerce, marketing strategies that should be adopted to attract consumers are essential. In response to e-commerce platforms, "E-coupons" appear and are widely used. According to the past literature, it can be found that most of them focuses on the comparison between the " limited-time "and the " limited-quantity" effect on offline channels, and the study found that the effect of the "limited-time" strategy is better than the "limited-quantity" strategy. However, with the advancement of technology, the sales channels and experimental methods of products have also changed. Most of the products can now be sold, or the information can be compared through online platforms. Moreover, the webpage can be presented differently, so that the results may differ.
    In summary, this study discusses the comparative effects of Limited-Time and Limited-Quantity on E-Commerce platforms. Variables include purchasing intention and decision-making models, and the new "E-coupon package" is used as an experimental product. The research uses regression analysis and analysis of open-ended questions. The study finds that companies can adopt a more effective "time-limited" marketing strategy on the E-Commerce platform when conducting short-term promotional activities. Moreover, the "E-coupon package" can be used as a product to sell.

    第壹章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 2 第三節 研究流程 3 第四節 章節架構 4 第貳章 文獻探討 5 第一節 稀缺性 5 第二節 促銷 9 第三節 折價券 12 第四節 消費者決策情境 15 第五節 購買意願 19 文獻小結 20 第參章 研究方法 22 第一節 研究架構與假說 22 第二節 實驗設計 27 第三節 研究變項與問卷設計 30 第四節 資料分析方法 43 第肆章 研究結果與分析 44 第一節 樣本資料分析 44 第二節 相關分析 47 第三節 迴歸分析 51 第四節 促銷效果與質化結果分析 62 第伍章 結論與建議 68 第一節 研究結論 68 第二節 實務意涵 71 第三節 研究限制 73 參考文獻 75

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